Organizational behavior examines the interactions of individuals and groups within businesses, while human resource management (HRM) focuses on enhancing workforce efficiency through recruitment, training, and employee relations. The success of an organization depends on the relationship between employee engagement and performance, as engaged individuals enhance productivity and innovation. This study aims to conduct a comprehensive bibliometric analysis of the academic research on the relationship between artificial intelligence (AI), employee engagement, and performance. This study highlights trends, countries, sources, and keywords in this field. The authors analyzed 11,291 articles in the first phase, 42,358 articles were analyzed in the second phase, and 606 articles were analyzed in the third phase. This study highlights the growth of the research in this area and identifies the most productive years and regional contributions. The citation analysis is used to identify the relevant research and renowned authors. This study also addresses ethical concerns related to the implementation of artificial intelligence (AI) in the workplace. This study indicates theme variations among national contributions, highlighting differing socio-cultural and theoretical perspectives on AI adoption in HRM, from behavioral leadership models to efficiency-oriented frameworks. In summary, this bibliometric study provides valuable insights into the evolution of the research topics related to AI’s impact on employee engagement and productivity, spanning multiple disciplines, such as psychology, organizational behavior, and computer science. It is relevant for the researchers, practitioners, and businesses interested in understanding and utilizing AI in the workplace.

Embark on a captivating exploration of the multifaceted achievements of women leaders spanning diverse sectors in this enlightening book chapter. Delving into the realms of business and entrepreneurship, politics and governance, STEM and academia, and arts, media, and culture, the narrative unveils the triumphs and challenges of entrepreneurial trailblazers, innovators disrupting norms, global political leaders shaping policies, grassroots champions effecting community change, STEM luminaries propelling advancements, academic leaders influencing education, and creative visionaries reshaping cultural narratives. This collective panorama illuminates the diverse journeys, strategies, and impacts of women leaders globally, offering profound insights into their transformative roles across industries. As each chapter unfolds, it paints a rich tapestry of resilience, innovation, and determination, underscoring the imperative of diversity and inclusion in reshaping the narrative of leadership.

In the contemporary digital landscape, service innovation stands as the linchpin for organizational success. This chapter embarks on a transformative journey into the heart of service innovation in the digital age. From disruptive technologies to revolutionary customer experiences, the chapter meticulously explores the multifaceted dimensions of service innovation. Drawing on real-world examples and cutting-edge research, this chapter illuminates the strategies, challenges, and opportunities that define service innovation in the dynamic digital era. Through this comprehensive exploration, it provides a nuanced understanding of the transformative role and profound significance that service innovation holds in ensuring organizational resilience and success amidst the dynamic digital landscape. Request access from your librarian to read this chapter's full text.