This paper analyzes teleworkers’ technostress evolution over time, as well as its effects on these individuals’ work-related well-being over time. The proposed research model was tested using a survey-based longitudinal study with individuals that forcibly moved to teleworking in the context of a COVID-19 lockdown at two points in time (T0 and T1). Results indicate that two techno-stressors (work–home conflict and work overload) generated strain in teleworkers, which in turn decreased their satisfaction with telework and perceived job performance. In addition, teleworkers experienced two types of enduring technostress: synchronous effect (i.e., stressors generating strain at T1), and a cumulative reverse causation effect (i.e., strain at T0 has an effect on stressors at T1). These findings contribute to cognition, work, and technology literature by providing a more complete understanding of teleworkers’ technostress and its possible cumulative effects over time. Practical insights for managing technostress when moving to and remaining in teleworking are provided.

Research on the role of information and communication technologies (ICT) to improve the lives of migrants is a growing field. However, studies in this area have been conducted mainly in wealthy countries, with municipalities that are capable of supporting migrants or refugees. There is less evidence from middle‐income host countries and how ICTs can help migrants in their resettlement efforts. To address this gap, this study examines ICT access and the use of e‐government services by Venezuelan migrants in Colombia and compares this group with short‐ and long‐term residents of Bogotá. The descriptive analysis of the data reveals that, after controlling for demographic and socioeconomic characteristics, foreign migrants are less likely to own ICT devices compared to short‐ and long‐term residents, but over time do acquire ICT access. In addition, Venezuelan migrants are less likely to use e‐government services than their local peers even after controlling for demographic characteristics and internet access, with the exception of address registration. The results indicate that ICT access is not a sufficient condition for migrants to access e‐government services and there is a need for policy coordination to reduce bureaucratic “red tape” that may diminish migrants’ likelihood of accessing to e‐government services.

Co-usage sharing involves social interactions between providers and consumers. Previous research established that individuals’ motivation to engage in such transactions are not only driven by economic factors but also by expectations about the social reward that can be gained from them. This research develops a theoretical model to understand providers’ expectations of social reward and considers how they draw on the consumer’s user representation (profile photo and information) being the only cues available to them.