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Dina Guglielmi
University of Bologna

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Journal article
Published: 15 June 2021 in La Medicina del lavoro
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Dealing with customers has increasingly became a risk factor that organisations should be aware of. Having to deal with difficult customers, pupils, patients it has been found to be the second most frequent reported risk factor in the recent 2019 ESENER survey (61%, up from 58%), just after repetitive hand or arm movements. The aim of the present study is to explore the relationship between negative relations with customers and its association with employees’ burnout and general health. Data were collected using an anonymous, self-report questionnaire employed in an Italian company working in the large-scale retail sector. The sample was composed of 610 employees (70% women) working in 28 supermarkets. Results showed that negative customer relations were associated to higher levels of emotional dissonance (b = .25; p = .000), which in turn was associated with higher levels of burnout (b = .72; p = .017) and consequently to higher levels of poor general health (b = .03; p = .000). This study contributed to the current understanding of how negative relationship with clients could trigger a health impairment process which could lead to higher levels of burnout and poorer general health in employees. Findings suggest that organizations whose employees’ work activities are characterized by a daily contact with customers should implement interventions such as training activities in order to enhance the employees’ skills in dealing with custumers, for example on how to manage emotions at work.

ACS Style

Michela Vignoli; Greta Mazzetti; Daniela Converso; Dina Guglielmi. How workers’ emotional dissonance explains the association between customers’ relations, burnout and health in an Italian supermarket chain. La Medicina del lavoro 2021, 112, 200 -208.

AMA Style

Michela Vignoli, Greta Mazzetti, Daniela Converso, Dina Guglielmi. How workers’ emotional dissonance explains the association between customers’ relations, burnout and health in an Italian supermarket chain. La Medicina del lavoro. 2021; 112 (3):200-208.

Chicago/Turabian Style

Michela Vignoli; Greta Mazzetti; Daniela Converso; Dina Guglielmi. 2021. "How workers’ emotional dissonance explains the association between customers’ relations, burnout and health in an Italian supermarket chain." La Medicina del lavoro 112, no. 3: 200-208.

Journal article
Published: 20 January 2021 in Safety Science
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The construction sector is known as a high-risk sector with many safety challenges. It is also characterised by a large number of migrant workers and these workers report higher accident rates than native workers. This paper presents the design of the CSTP (Construction Safety Training Programme). The CSTP is a theory-based training program aimed at improving safety behaviours in construction sites acknowledging the particular challenges migrant workers face. Based on second and third generational models of training, we developed a training program that addresses the challenges faced by migrant workers in the construction industry, namely language and cultural barriers, times pressures, difficult living conditions and separation between native and migrant workers, all of which may have a detrimental impact on a shared safety culture and joint understanding of the importance of safety performance. The CSTP consists of five modules, both face-to-face and online teaching to facilitate sensemaking and social learning. A crucial underlying element of the CSTP is the importance of not only technical skills, but also non-technical skills such as communication, teamwork, decision making, situational awareness and management of stress and fatigue. We propose that the strong theoretical learning principles embedded in the training program are likely to increase transfer of training that could help the construction sector develop safe working cultures.

ACS Style

Michela Vignoli; Karina Nielsen; Dina Guglielmi; Marco Giovanni Mariani; Luminita Patras; Jose Maria Peirò. Design of a safety training package for migrant workers in the construction industry. Safety Science 2021, 136, 105124 .

AMA Style

Michela Vignoli, Karina Nielsen, Dina Guglielmi, Marco Giovanni Mariani, Luminita Patras, Jose Maria Peirò. Design of a safety training package for migrant workers in the construction industry. Safety Science. 2021; 136 ():105124.

Chicago/Turabian Style

Michela Vignoli; Karina Nielsen; Dina Guglielmi; Marco Giovanni Mariani; Luminita Patras; Jose Maria Peirò. 2021. "Design of a safety training package for migrant workers in the construction industry." Safety Science 136, no. : 105124.

Journal article
Published: 18 November 2020 in International Journal of Environmental Research and Public Health
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The academic literature has drawn a clear distinction between a positive form (i.e., work engagement) and a negative form (i.e., workaholism) of heavy work investment (HWI). Nevertheless, the different weight of individual and situational factors contributing to their development was not thoroughly explored. This study aims to investigate the role of individual variables (i.e., obsessive–compulsive traits, achievement orientation, perfectionism, and conscientiousness) and situational factors (i.e., job demands and overwork climate) regarding engagement and workaholism simultaneously. Hypotheses were tested using a sample of 523 Italian employees. Results of structural equation modeling revealed that overwork climate and job demands were conversely related to engagement and workaholism, with job demand reporting the strongest association with workaholism. Furthermore, fear of failure was the only individual factor showing a significant and opposite relationship with workaholism and engagement. In contrast, perfectionism was positively associated with both forms of HWI. These results shed light on the potential effectiveness of intervention strategies focused on the employees and organizations in preventing workaholism and promoting engagement.

ACS Style

Greta Mazzetti; Dina Guglielmi; Wilmar B. Schaufeli. Same Involvement, Different Reasons: How Personality Factors and Organizations Contribute to Heavy Work Investment. International Journal of Environmental Research and Public Health 2020, 17, 8550 .

AMA Style

Greta Mazzetti, Dina Guglielmi, Wilmar B. Schaufeli. Same Involvement, Different Reasons: How Personality Factors and Organizations Contribute to Heavy Work Investment. International Journal of Environmental Research and Public Health. 2020; 17 (22):8550.

Chicago/Turabian Style

Greta Mazzetti; Dina Guglielmi; Wilmar B. Schaufeli. 2020. "Same Involvement, Different Reasons: How Personality Factors and Organizations Contribute to Heavy Work Investment." International Journal of Environmental Research and Public Health 17, no. 22: 8550.

Journal article
Published: 17 June 2020 in International Journal of Environmental Research and Public Health
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Research recognizes the shared perceptions of the priority attributed to safety in comparison to other organizational goals (i.e., safety climate) as a potential antecedent of safety behavior among construction workers. This type of climate can dismantle barriers to the promotion of effective strategies to mitigate workplace hazards. On the other hand, the current understanding of the underlying process that links the perception of a safety climate to the implementation of safety behavior is far from being exhaustive. Accordingly, this study aimed to explore the role of risk perception and safety knowledge in explaining the positive impact of safety climate before attending a training course (Time 0) and safety behavior after the training completion (Time 1). Data were collected at two time-points on a sample of N = 278 construction workers taking part in different safety training courses promoted by a vocational training organization in Northern Italy. The hypothesized relationships were tested using a serial mediation model bootstrapping approach. The obtained results indicated that the perception of a safety climate at Time 0 (T0) among construction workers is associated with higher risk perception and safety knowledge that, in turn, resulted in a higher implementation of safety behavior at Time 1 (T1). These findings contribute to the understanding of those factors that constitute a fertile ground for preventing injuries and accidents in the construction sector.

ACS Style

Greta Mazzetti; Emanuela Valente; Dina Guglielmi; Michela Vignoli. Safety Doesn’t Happen by Accident: A Longitudinal Investigation on the Antecedents of Safety Behavior. International Journal of Environmental Research and Public Health 2020, 17, 1 .

AMA Style

Greta Mazzetti, Emanuela Valente, Dina Guglielmi, Michela Vignoli. Safety Doesn’t Happen by Accident: A Longitudinal Investigation on the Antecedents of Safety Behavior. International Journal of Environmental Research and Public Health. 2020; 17 (12):1.

Chicago/Turabian Style

Greta Mazzetti; Emanuela Valente; Dina Guglielmi; Michela Vignoli. 2020. "Safety Doesn’t Happen by Accident: A Longitudinal Investigation on the Antecedents of Safety Behavior." International Journal of Environmental Research and Public Health 17, no. 12: 1.

Journal article
Published: 09 May 2020 in Education Sciences
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Promoting academic success among undergraduate students is crucial for tackling the need to foster employability competencies. Low levels of academic attainment in higher education, along with the increasing number of persons participating in tertiary education, represent crucial trends, which need to be studied in order to develop efficient retention practices. The current study aimed to investigate the relationship between relevant factors that can foster academic success: learning strategies, future orientation, and academic self-efficacy. To this purpose, a longitudinal study was performed on a sample of N = 87 undergraduate students from one of the largest Italian universities (63.4% males, 74.2% enrolled in the first year). Participants filled in an online questionnaire at two different time points, with a time lag of 12 months. Results of a moderated mediation model indicated that the relationship between learning strategies at Time 1 (T1) and Grade Point Average (GPA) at Time 2 (T2) was mediated by students’ future orientation. Moreover, this association was moderated by T1 academic self-efficacy. These results suggest that learning strategies positively influence GPA through an enhanced future orientation, in particular when students report high or medium levels of self-efficacy. The current findings invite a thorough review of training interventions for improving academic achievement.

ACS Style

Greta Mazzetti; Alessio Paolucci; Dina Guglielmi; Ira Vannini. The Impact of Learning Strategies and Future Orientation on Academic Success: The Moderating Role of Academic Self-Efficacy among Italian Undergraduate Students. Education Sciences 2020, 10, 134 .

AMA Style

Greta Mazzetti, Alessio Paolucci, Dina Guglielmi, Ira Vannini. The Impact of Learning Strategies and Future Orientation on Academic Success: The Moderating Role of Academic Self-Efficacy among Italian Undergraduate Students. Education Sciences. 2020; 10 (5):134.

Chicago/Turabian Style

Greta Mazzetti; Alessio Paolucci; Dina Guglielmi; Ira Vannini. 2020. "The Impact of Learning Strategies and Future Orientation on Academic Success: The Moderating Role of Academic Self-Efficacy among Italian Undergraduate Students." Education Sciences 10, no. 5: 134.

Journal article
Published: 21 September 2019 in Sustainability
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Academic literature has recognized teaching as a particularly stressful occupation, specifically, the research confirmed the central role of emotional dissonance in the experience of emotional exhaustion. Albeit previous studies confirm the existence of circular dynamics involving job demands and individual’s well-being, studies focusing on the long-term relationships between job demands, need for recovery, and emotional exhaustion are still lacking. Therefore, the aim of the present study was to explore how emotional dissonance, need for recovery, and emotional exhaustion are related over time. By using the general framework of the health impairment process of the Job Demands-Resources model, these paths were investigated by means of a three-wave longitudinal design (n = 107 schoolteachers). Results of structural equation modeling analyses generally supported our hypotheses. Specifically, it was found that the model with reciprocal relationships between emotional dissonance and exhaustion on the one hand, and between need for recovery and exhaustion on the other, exhibited the best fit with the data.

ACS Style

Silvia Simbula; Greta Mazzetti; Dina Guglielmi. A Three-Wave Study on the Reciprocal Relationships between Emotional Dissonance, Need for Recovery, and Exhaustion. Sustainability 2019, 11, 5183 .

AMA Style

Silvia Simbula, Greta Mazzetti, Dina Guglielmi. A Three-Wave Study on the Reciprocal Relationships between Emotional Dissonance, Need for Recovery, and Exhaustion. Sustainability. 2019; 11 (19):5183.

Chicago/Turabian Style

Silvia Simbula; Greta Mazzetti; Dina Guglielmi. 2019. "A Three-Wave Study on the Reciprocal Relationships between Emotional Dissonance, Need for Recovery, and Exhaustion." Sustainability 11, no. 19: 5183.

Journal article
Published: 09 September 2019 in International Journal of Environmental Research and Public Health
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The present study aimed to explore the mediating role of hostile customer relations in the association between emotional dissonance and workers' mental health. Moreover, the moderating role of proactive personality as a buffer against hostile customer relations was assessed. Emotional demands become crucial within professions that involve a direct relationship with clients and, if poorly managed, can negatively affect workers' health and performance. Accordingly, data were collected on a sample of n = 918 mass-retail employees working for one of the leading Italian supermarket companies. Most participants were women (62.7%) with a mean age = 40.38 (SD = 7.68). The results of a moderated mediation analysis revealed that emotional dissonance was related to more hostile customer relations that, in turn, were associated with higher rates of mental health symptoms. Proactive personality emerged as a protecting factor that prevented the onset of conflicts with clients, particularly among workers experiencing high levels of emotional dissonance. The identification of resources enabling management of emotional demands could suggest suitable adaptive strategies for customer-facing roles, thus preventing the occurrence of adverse mental health symptoms.

ACS Style

Greta Mazzetti; Silvia Simbula; Chiara Panari; Dina Guglielmi; Alessio Paolucci. "Woulda, Coulda, Shoulda". Workers' Proactivity in the Association between Emotional Demands and Mental Health. International Journal of Environmental Research and Public Health 2019, 16, 3309 .

AMA Style

Greta Mazzetti, Silvia Simbula, Chiara Panari, Dina Guglielmi, Alessio Paolucci. "Woulda, Coulda, Shoulda". Workers' Proactivity in the Association between Emotional Demands and Mental Health. International Journal of Environmental Research and Public Health. 2019; 16 (18):3309.

Chicago/Turabian Style

Greta Mazzetti; Silvia Simbula; Chiara Panari; Dina Guglielmi; Alessio Paolucci. 2019. ""Woulda, Coulda, Shoulda". Workers' Proactivity in the Association between Emotional Demands and Mental Health." International Journal of Environmental Research and Public Health 16, no. 18: 3309.

Chapter
Published: 11 August 2019 in Health and Gender
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Despite the increase of women participation in workforce over the last few decades, their presence still remains affected by numerous hindrances and mechanisms of segregation. As stated by the last OECD report [1], gender gap persists in all areas of social and economic life, even if the size of this gap has often changed.

ACS Style

Dina Guglielmi; Elena Luppi. Women at Work. Health and Gender 2019, 43 -48.

AMA Style

Dina Guglielmi, Elena Luppi. Women at Work. Health and Gender. 2019; ():43-48.

Chicago/Turabian Style

Dina Guglielmi; Elena Luppi. 2019. "Women at Work." Health and Gender , no. : 43-48.

Journal article
Published: 01 April 2019 in International Journal of Workplace Health Management
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Purpose The association between resources and work engagement has been well-established among different occupational groups. The purpose of this paper is to go one step further through the investigation of the relationship between personal (i.e. hardy personality) and job-related (i.e. opportunity for learning and development) resources and work engagement in the long run. Design/methodology/approach A two-wave longitudinal study was conducted on a sample of healthcare professionals working in a spinal cord and brain injury rehabilitation hospital located in northern Italy. Findings The results of cross-lagged structural equation modeling indicated the occurrence of reciprocal causal relationships between the study variables. In particular, personal and job-related resources were related to an increase in work engagement over the course of the study. The level of engagement displayed by participants, in turn, was positively related to their personal and job-related resources over time, thus revealing the occurrence of positive cycles in the workplace. Originality/value On the whole, these findings provide a deeper understanding of the role played by hardy personality as a personal resource able to promote employees’ motivation and, at the same time, they advance the scientific knowledge concerning the construct of positive cycle.

ACS Style

Dina Guglielmi; Lorenzo Gallì; Silvia Simbula; Greta Mazzetti. Gain cycles in healthcare workers: the role of job resources and hardy personality. International Journal of Workplace Health Management 2019, 12, 71 -84.

AMA Style

Dina Guglielmi, Lorenzo Gallì, Silvia Simbula, Greta Mazzetti. Gain cycles in healthcare workers: the role of job resources and hardy personality. International Journal of Workplace Health Management. 2019; 12 (2):71-84.

Chicago/Turabian Style

Dina Guglielmi; Lorenzo Gallì; Silvia Simbula; Greta Mazzetti. 2019. "Gain cycles in healthcare workers: the role of job resources and hardy personality." International Journal of Workplace Health Management 12, no. 2: 71-84.

Articles
Published: 21 March 2019 in The International Journal of Human Resource Management
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Because the working population age is increasing, organizations are struggling to find ways to maintain employees’ desire and interest in staying on at work. Accordingly, the aim of this study is to enhance knowledge concerning the role played by personal resources (i.e. work ability) and psychosocial aspects (i.e. older workers stereotypes) in influencing desired retirement age and work engagement in older workers. Data was collected twice, using questionnaires on a sample of 565 older workers working in a public organization in Italy. Specifically, work ability, age stereotypes on older workers and desired retirement age were measured at T1, while work engagement was measured at T2 (eight months later). Using the Preacher and Hayes approach, a moderated mediation analysis was performed controlling for age, self-rated health, expected retirement age, tenure and job position. Results showed that older workers with higher levels of work ability and lower perceptions that in their environment there are age stereotypes, desire to work longer, and in turn stay engaged at work.

ACS Style

Michela Vignoli; Sara Zaniboni; Rita Chiesa; Carlos-Maria Alcover; Dina Guglielmi; Gabriela Topa. Maintaining and engaging older workers at work: the trigger role of personal and psychosocial resources. The International Journal of Human Resource Management 2019, 32, 1731 -1753.

AMA Style

Michela Vignoli, Sara Zaniboni, Rita Chiesa, Carlos-Maria Alcover, Dina Guglielmi, Gabriela Topa. Maintaining and engaging older workers at work: the trigger role of personal and psychosocial resources. The International Journal of Human Resource Management. 2019; 32 (8):1731-1753.

Chicago/Turabian Style

Michela Vignoli; Sara Zaniboni; Rita Chiesa; Carlos-Maria Alcover; Dina Guglielmi; Gabriela Topa. 2019. "Maintaining and engaging older workers at work: the trigger role of personal and psychosocial resources." The International Journal of Human Resource Management 32, no. 8: 1731-1753.

Validation study
Published: 19 March 2019 in International Journal of Environmental Research and Public Health
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This research is aimed at developing a questionnaire for the self-assessment of non-technical skills (NTS) leading to safety in the chemical sector and at analysing the properties of its scales in terms of construct validity. The research involved 269 Italian employees from three chemical plants of an international company, who occupied low–medium levels in the organizational hierarchy. Results showed a good level of validity and reliability of the instrument and suggested that communication, situational awareness, decision-making, and fatigue/stress management are the four most important NTS for safety in the chemical sector.

ACS Style

Marco Giovanni Mariani; Michela Vignoli; Rita Chiesa; Francesco Saverio Violante; Dina Guglielmi. Improving Safety through Non-Technical Skills in Chemical Plants: The Validity of a Questionnaire for the Self-Assessment of Workers. International Journal of Environmental Research and Public Health 2019, 16, 992 .

AMA Style

Marco Giovanni Mariani, Michela Vignoli, Rita Chiesa, Francesco Saverio Violante, Dina Guglielmi. Improving Safety through Non-Technical Skills in Chemical Plants: The Validity of a Questionnaire for the Self-Assessment of Workers. International Journal of Environmental Research and Public Health. 2019; 16 (6):992.

Chicago/Turabian Style

Marco Giovanni Mariani; Michela Vignoli; Rita Chiesa; Francesco Saverio Violante; Dina Guglielmi. 2019. "Improving Safety through Non-Technical Skills in Chemical Plants: The Validity of a Questionnaire for the Self-Assessment of Workers." International Journal of Environmental Research and Public Health 16, no. 6: 992.

Journal article
Published: 15 July 2018 in Sustainability
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According to the psychology of sustainability and sustainable development, even though there are numerous challenges within the current labor market, it is possible to establish meaningful lives and meaningful work experiences through optimizing the use of personal resources and regenerating them. In line with this assumption, the present study aims to test the moderation effect of the type of worker contracts on the relationship between psychological capital, perceived employability, and job insecurity. Participants were N = 190 Italian young workers (self-employed, permanent employees, or temporary employees). Results showed that perceived employability mediated the relationship between psychological capital and job insecurity, and that this relationship was moderated by the workers’ type of contract. Specifically, a higher level of psychological capital corresponded to a higher perception of employability, and consequently a lower job insecurity for temporary and self-employed workers, but not for permanent ones. These findings are in line with the assumptions of the psychology of sustainability, and encourage preventive interventions aimed to foster personal resources in order to reduce job insecurity, especially in cases of non-standard employment.

ACS Style

Rita Chiesa; Luca Fazi; Dina Guglielmi; Marco Giovanni Mariani. Enhancing Substainability: Psychological Capital, Perceived Employability, and Job Insecurity in Different Work Contract Conditions. Sustainability 2018, 10, 2475 .

AMA Style

Rita Chiesa, Luca Fazi, Dina Guglielmi, Marco Giovanni Mariani. Enhancing Substainability: Psychological Capital, Perceived Employability, and Job Insecurity in Different Work Contract Conditions. Sustainability. 2018; 10 (7):2475.

Chicago/Turabian Style

Rita Chiesa; Luca Fazi; Dina Guglielmi; Marco Giovanni Mariani. 2018. "Enhancing Substainability: Psychological Capital, Perceived Employability, and Job Insecurity in Different Work Contract Conditions." Sustainability 10, no. 7: 2475.

Journal article
Published: 01 January 2018 in European Journal of Psychological Assessment
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Virtually all studies on workaholism and engagement – two forms of heavy work investment – rely on self-part questionnaires. However, the limitations of self-reports are widely acknowledged and in their final sections, papers on workaholism and engagement typically lament the use of such measures. Investigating data other than respondents’ self-reports, such as peer ratings, may overcome these limitations. Using a sample of 73 dyads composed of focal workers and their colleagues, the present study aimed: (1) to compare focal workers’ and coworkers’ perceptions concerning their levels of work engagement and workaholism; and (2) to explore the discriminant validity of engagement and workaholism. A multitrait-multimethod (MTMM) matrix and a correlated trait-correlated method model, the CT-C(M-1) model, were examined. Our results showed a considerable agreement between both raters (i.e., focal workers and coworkers) in levels of engagement and workaholism. In contrast to previous findings, a significant difference between raters on the cognitive dimension of workaholism (i.e., working compulsively) was observed. Moreover, our results provided further evidence for the discriminant validity between the two forms of heavy work investment.

ACS Style

Greta Mazzetti; Wilmar B. Schaufeli; Dina Guglielmi. Are Workaholism and Work Engagement in the Eye of the Beholder? European Journal of Psychological Assessment 2018, 34, 30 -40.

AMA Style

Greta Mazzetti, Wilmar B. Schaufeli, Dina Guglielmi. Are Workaholism and Work Engagement in the Eye of the Beholder? European Journal of Psychological Assessment. 2018; 34 (1):30-40.

Chicago/Turabian Style

Greta Mazzetti; Wilmar B. Schaufeli; Dina Guglielmi. 2018. "Are Workaholism and Work Engagement in the Eye of the Beholder?" European Journal of Psychological Assessment 34, no. 1: 30-40.

Journal article
Published: 20 October 2017 in Work
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After two strong earthquakes in the Emilia region in Italy, many HCWs had to deal with the psychological consequences of the aftershocks.The aims of this case study were a) to describe the psychosocial condition of the HCWs affected by the earthquake; b) to present an intervention immediately after the earthquake on HCWs in a post-disaster situation using a mixed-method approach.A mixed-method study was conducted collecting qualitative data (during Group Counselling sessions) and quantitative data (through questionnaires).The results suggested that the impact of the earthquake was very strong, as more than 80% perceived at least a severe impact event capable of altering their ability to function; most of the thoughts and feelings were related to death and fear.This study adds knowledge about how to plan interventions aiming to help those workers at both individual and organisational level.

ACS Style

Dina Guglielmi; Michela Vignoli; Lucia Camellini; Maria Cristina Florini; Massimo Brunetti; Marco Depolo. When helpers need help: A case study on the 2012 earthquakes in Italy. Work 2017, 58, 185 -191.

AMA Style

Dina Guglielmi, Michela Vignoli, Lucia Camellini, Maria Cristina Florini, Massimo Brunetti, Marco Depolo. When helpers need help: A case study on the 2012 earthquakes in Italy. Work. 2017; 58 (2):185-191.

Chicago/Turabian Style

Dina Guglielmi; Michela Vignoli; Lucia Camellini; Maria Cristina Florini; Massimo Brunetti; Marco Depolo. 2017. "When helpers need help: A case study on the 2012 earthquakes in Italy." Work 58, no. 2: 185-191.

Original articles
Published: 09 August 2017 in Psychology, Health & Medicine
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Work environments characterized by inadequate work conditions have been widely recognized as being particularly prone to the occurrence and exacerbation of bullying behavior. Accordingly, this longitudinal study aimed to explore whether the impact of effort–reward imbalance (ERI) on workplace bullying was mediated by a lower perception of organizational justice, and whether the association between ERI and perceptions of justice was moderated by organizational identification. In the current study, a sample of N = 195 Spanish employees from different occupational sectors filled in an online questionnaire at two different times with a time lag of 8 months. In line with the hypothesized moderated mediation model, results showed that organizational justice mediated the impact of ERI on workplace bullying. Moreover, the effect of perceived ERI on organizational justice was stronger for employees with low organizational identification. Overall, this study can contribute to better understanding how and when ERI boosts the risk of workplace bullying. Accordingly, early intervention designed to buffer the negative effects of ERI should focus on increasing individual levels of organizational identification.

ACS Style

Dina Guglielmi; Greta Mazzetti; Paola Villano; Gabriela Topa Cantisano. The impact of perceived effort–reward imbalance on workplace bullying: also a matter of organizational identification. Psychology, Health & Medicine 2017, 23, 511 -516.

AMA Style

Dina Guglielmi, Greta Mazzetti, Paola Villano, Gabriela Topa Cantisano. The impact of perceived effort–reward imbalance on workplace bullying: also a matter of organizational identification. Psychology, Health & Medicine. 2017; 23 (5):511-516.

Chicago/Turabian Style

Dina Guglielmi; Greta Mazzetti; Paola Villano; Gabriela Topa Cantisano. 2017. "The impact of perceived effort–reward imbalance on workplace bullying: also a matter of organizational identification." Psychology, Health & Medicine 23, no. 5: 511-516.

Journal article
Published: 14 November 2016 in Career Development International
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The purpose of this paper is to explore the positive association between job resources, i.e. autonomy and co-workers support, and psychological capital (PsyCap). In addition, it is aimed to assess the mediational role of PsyCap in the relationship between job resources, on the one hand, and work engagement and psychological distress on the other hand. A sample of 235 employees working in a large-scale retail company completed a structured questionnaire. To test the hypotheses, the collected data were analyzed with structural equation modeling. The results fully supported the hypotheses and showed that autonomy and co-workers’ support were positively associated with PsyCap. In addition, PsyCap fully mediated the effect of job resources on work engagement and psychological distress. The results indicate that a greater degree of autonomy allowed to employees in performing their work, and social support from co-workers may significantly contribute to building employees’ personal resources such as PsyCap. This positive association between job resources and PsyCap, in turn, leads employees to feel more engaged in their work and prevents them from harmful outcomes such as symptoms of psychological distress. This study extends prior research on the motivational process of the job demands-resources model. Furthermore, it develops the notion of resources caravans postulated by the conservation of resources theory in its attempt to examine PsyCap as a mediator in the association between job resources and different individual outcomes.

ACS Style

Greta Mazzetti; Dina Guglielmi; Rita Chiesa; Marco Giovanni Mariani. Happy employees in a resourceful workplace: just a direct relationship? Career Development International 2016, 21, 682 -696.

AMA Style

Greta Mazzetti, Dina Guglielmi, Rita Chiesa, Marco Giovanni Mariani. Happy employees in a resourceful workplace: just a direct relationship? Career Development International. 2016; 21 (7):682-696.

Chicago/Turabian Style

Greta Mazzetti; Dina Guglielmi; Rita Chiesa; Marco Giovanni Mariani. 2016. "Happy employees in a resourceful workplace: just a direct relationship?" Career Development International 21, no. 7: 682-696.

Original research article
Published: 15 August 2016 in Frontiers in Psychology
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Nowadays organizations have to cope with two related challenges: maintaining an engaged and highly performing workforce and, at the same time, protecting and increasing employees’ well-being and job satisfaction under conditions of a generalized increase of job overload, in an increasingly growing older population. According to the motivational process of the JD-R model, a work environment with many organizational resources will foster work engagement, which in turn will increase the likelihood of positive personal and organizational outcomes, such as job satisfaction, performance, and intention to stay. However, it is not clear how this motivational process could work in different age cohorts, as older workers may have different priorities to those of younger colleagues. Postulating the existence of a gain-cycle in the relationship between work engagement and outcomes, in this study we tested a longitudinal moderated mediation model in which job satisfaction increases over time through an increment in work engagement. We hypothesized that this process is moderated by job workload and aging. We collected data in public administrations in Northern Italy in order to measure work engagement and job satisfaction. 556 workers aged between 50 to 64 replied to the survey twice (the first time and eight months later). The findings confirmed a moderated mediation model, in which job satisfaction at time 1 increased work engagement, which in turn fostered job satisfaction eight months later, confirming the hypothesized gain-cycle. This relationship was shown to be moderated by the joint influence of job demand intensity and age: higher job demands and younger age are related to the maximum level of level gain cycle, while the same high level of job demands, when associated with older age, appears unable to stimulate a similar effect. The results confirm that, on one hand, older workers cannot be seen as a homogeneous group and, on the other hand, the importance of considering the role played by the gain cycle of resources. Our findings show that age matters, and that greater consideration should be devoted to age differences in order to design appropriate human resources practices that foster work engagement and satisfaction.

ACS Style

Dina Guglielmi; Lorenzo Avanzi; Rita Chiesa; Marco G. Mariani; Ilaria Bruni; Marco Depolo. Positive Aging in Demanding Workplaces: The Gain Cycle between Job Satisfaction and Work Engagement. Frontiers in Psychology 2016, 7, 1 .

AMA Style

Dina Guglielmi, Lorenzo Avanzi, Rita Chiesa, Marco G. Mariani, Ilaria Bruni, Marco Depolo. Positive Aging in Demanding Workplaces: The Gain Cycle between Job Satisfaction and Work Engagement. Frontiers in Psychology. 2016; 7 ():1.

Chicago/Turabian Style

Dina Guglielmi; Lorenzo Avanzi; Rita Chiesa; Marco G. Mariani; Ilaria Bruni; Marco Depolo. 2016. "Positive Aging in Demanding Workplaces: The Gain Cycle between Job Satisfaction and Work Engagement." Frontiers in Psychology 7, no. : 1.

Journal article
Published: 01 July 2016 in PSICOLOGIA DELLA SALUTE
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ACS Style

Michela Vignoli; Gerardo Petruzziello; Dina Guglielmi. Sono presente qui e ora, e sto bene! ? Il ruolo della mindfulness nel Job Demands - Resources Model. PSICOLOGIA DELLA SALUTE 2016, 106 -126.

AMA Style

Michela Vignoli, Gerardo Petruzziello, Dina Guglielmi. Sono presente qui e ora, e sto bene! ? Il ruolo della mindfulness nel Job Demands - Resources Model. PSICOLOGIA DELLA SALUTE. 2016; (2):106-126.

Chicago/Turabian Style

Michela Vignoli; Gerardo Petruzziello; Dina Guglielmi. 2016. "Sono presente qui e ora, e sto bene! ? Il ruolo della mindfulness nel Job Demands - Resources Model." PSICOLOGIA DELLA SALUTE , no. 2: 106-126.

Journal article
Published: 06 June 2016 in International Journal of Environmental Research and Public Health
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The first purpose of the present study was to investigate the role of individual characteristics, i.e., positive and negative affectivity, in explaining the different perception of job control and job demands in a particularly demanding environment such as the healthcare setting. In addition, we aimed to explore the mediational role of work engagement and workaholism using the Job Demands-Resources Model as a theoretical framework. Data were collected using a sample of 269 Italian head physicians working in nine general hospitals. To test our hypotheses, the collected data were analyzed with structural equation modeling. Moreover, Sobel Test and bootstrapping were employed to assess the mediating hypotheses. Our results indicated that positive affectivity is related to work engagement, which, in its turn, showed a positive association with job control. In addition, workaholism mediated the relationship between negative affectivity and job demands. All in all, this study represents a first attempt to explore the role of trait affectivity as a dispositional characteristic able to foster the level of work engagement and workaholism exhibited by employees and, in turn, to increase the perceived levels of job control and job demands.

ACS Style

Greta Mazzetti; Roberta Biolcati; Dina Guglielmi; Caryn Vallesi; Wilmar B. Schaufeli. Individual Characteristics Influencing Physicians’ Perceptions of Job Demands and Control: The Role of Affectivity, Work Engagement and Workaholism. International Journal of Environmental Research and Public Health 2016, 13, 567 .

AMA Style

Greta Mazzetti, Roberta Biolcati, Dina Guglielmi, Caryn Vallesi, Wilmar B. Schaufeli. Individual Characteristics Influencing Physicians’ Perceptions of Job Demands and Control: The Role of Affectivity, Work Engagement and Workaholism. International Journal of Environmental Research and Public Health. 2016; 13 (6):567.

Chicago/Turabian Style

Greta Mazzetti; Roberta Biolcati; Dina Guglielmi; Caryn Vallesi; Wilmar B. Schaufeli. 2016. "Individual Characteristics Influencing Physicians’ Perceptions of Job Demands and Control: The Role of Affectivity, Work Engagement and Workaholism." International Journal of Environmental Research and Public Health 13, no. 6: 567.

Articles
Published: 09 May 2016 in Journal of Higher Education Policy and Management
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The research undertaken for this article aims to analyse the correspondence between perceived employability and the actual national employment rate among Italian students and graduates undertaking different courses in a large Italian university. Data were collected through a cross-sectional survey of 2087 students in 19 faculties, and compared with the national indicators of employment rate for each faculty. Using faculty as unit of analysis, the results indicated a significant correlation between participants’ perceived employability and national employment rate. This trend was similar for both genders. However, the results showed a difference between bachelor’s and master’s degrees: the correlation between perceived and actual employability was not significant among bachelor’s participants while it remained significant among master’s participants. The results suggest that graduates are only partially aware of their possibility to enter the labour market and this, in turn, highlights that universities have only partially met the goal to increase awareness about the chances of finding a job among students and graduates.

ACS Style

Luca Caricati; Rita Chiesa; Dina Guglielmi; Marco Giovanni Mariani. Real and perceived employability: a comparison among Italian graduates. Journal of Higher Education Policy and Management 2016, 38, 490 -502.

AMA Style

Luca Caricati, Rita Chiesa, Dina Guglielmi, Marco Giovanni Mariani. Real and perceived employability: a comparison among Italian graduates. Journal of Higher Education Policy and Management. 2016; 38 (4):490-502.

Chicago/Turabian Style

Luca Caricati; Rita Chiesa; Dina Guglielmi; Marco Giovanni Mariani. 2016. "Real and perceived employability: a comparison among Italian graduates." Journal of Higher Education Policy and Management 38, no. 4: 490-502.