A systematic approach to nonconformity management and continuous improvements are the key elements of the quality management system. The objective of this paper is to present quality improvement for a manufacturing company producing forgings through the combination of several statistical methods and quality control techniques. First, Pareto analysis was applied, followed by the 8D (eight disciplines) methodology using a structured eight-step approach to problem solving following the PDCA (plan-do-check-act) method. The aim was to identify the problem and discover the critical causes of failures in the management system that allowed the problem to occur, by modifying and combining appropriate quality management methods and tools. The paper introduces a case study considering the forging process in the production of gearboxes, where customer complaints were identified in the last year, demanding the need to eliminate failures. Using the mentioned methods, the root cause of the problem was identified and permanent corrective action was planned and implemented according to the recommendations of the 8D report, which made it possible to reduce the likelihood of a recurrence of this problem and increase customer satisfaction.

The paper focuses on the analysis of the impact of technical, organizational and human factors on accident rate in small-sized enterprises. The research was carried out using the authors’ questionnaire. The results were verified using the method of direct interview with elements of observation. The results were compared with the trends prevailing in enterprises of EU countries. The respondents, i.e. production company workers, indicate technical factors as those which most significantly affect the occurrence of accidents at work. However, the assessment of the factors changes with the age of the respondents. Older workers, more often than younger employees, indicate the ones related to man or work organization as the most important factors affecting accidents at work and, consequently, the level of occupational safety. The presented results are a part of a larger whole project the authors of this paper are working on.

With a growing number of standards and their related requirements for manufacturers and/or service providers, there is a need to simplify their application process. The aim of this article is to propose a simplified implementation of multiple management system standards (MSSs) through visualization management. Results of visualization provide a perspective of interrelatedness of requirements of MSSs, and how they fit in the overall context. The three standards used in this project, defined as a complex triplet of integrated management systems (IMSs), are: Quality (QMS), Environment (EMS) and Event Sustainability (ESMS) Management Standards. Visualization is developed by creating clusters using a program intended for creating small world networks. This step is preceded by the creation of a database in a spreadsheet format for data mining, where the requirements are divided into specific and common ones. The main emphasis will be on facilitating the assessment of synergies. The resulting visualized composed cluster model of selected areas includes the clauses. It is possible to further extend the model by adding other standards, depending on needs of interested parties. In essence, the model is a part of visual process, and it simplifies, speeds up and clarifies managerial decision-making processes related to the implementation of the MSSs.

People spend most of their adult lives in the workplace and at work. It is therefore essential to create an environment and working conditions that positively affect their work performance and well-being at work. Ergonomics is the science that studies the relationship between people and the environment that surrounds them on a daily basis. It is not only about achieving optimum work performance, but for companies ergonomics can save costs associated with health problems and physical and psychological illnesses of employees due to poor quality of life in the workplace. Even today, with the implementation of Industry 4.0 and increasing levels of automation and robotization, technological developments are enabling efficient production processes and bringing about changes in human work. With this comes the emergence of new threats to employee well-being and challenging their existing skills and knowledge. It is therefore essential to provide quality workplaces for the workforce that will be work-ing in the changed environment. The aim of this paper is to present how ergonomic rationalisation can be used to influence the quality of life in the workplace so that employees are able to perform optimally at work without negatively impacting on their health.

The key elements of a quality management system are a systematic approach to managing non-conformances and continuous improvement. The aim of this paper is to present quality improvement in a seat manufacturing company using statistical methods and quality control techniques. First, Pareto analys...

The introductory part of the paper underlines the importance of "Risk-based thinking" in the Quality Management System (QMS) and risk in the supply chain, as a principle part of the QMS. After introducing the key terms, the authors focused on the principle part of the article - explanation of the external and internal supply chain risks and the main factors concerning the supply risks, demand risks and environmental risks (as cardinal types of external supply chain risks) as well as the manufacturing and process risks, network/planning and control risks (as most important types of internal supply chain risks). The authors inform on the selected supply chain risk management tools, especially on those which are linked to the appropriate utilization of quality management tools