Nicolás Matus received a B.S. degree in informatics engineering in 2020, a M.Sc. degree in 2022, and a Ph.D. degree in informatics engineering in 2024 from Pontificia Universidad Católica de Valparaíso (PUCV), Chile. He has recently finished his Ph.D. studies at Miguel Hernández University in Spain. His doctoral research focused on Student eXperience as a particular case of Customer eXperience, using a human–computer interaction (HCI) approach. His research interests focus on human–computer interaction (HCI), User eXperience, and Customer eXperience.