Since the summer of 2015, many islands in the Aegean received an unprecedented wave of refugees and migrants, which created a series of immediate, short term and long term social, humanitarian and economic issues (UNHCR. (2015). The sea route to Europe: Mediterranean passage in the age of refugees. Retrieved from https://goo.gl/8URK97). This paper aims to study and analyse the effects of refugees’ inflows and the implications of the volunteers’ presence on the islands of Chios and Lesvos (Greece) through a primary research, as well as the reactions of the stakeholders involved. A primary qualitative research with the use of semi-structured interviews has been conducted between October 2016 and March 2017. The sample of the research was selected by random sampling and it involved 122 participants who were separated in two groups: a) representatives of state bodies and local authorities as well as local entrepreneurs and b) independent volunteers and members of Non-Governmental Organizations (NGO). The main findings of the primary research showed a negative attitude of the local stakeholders as to the effects of the refugees’ inflows on the economic and social life of both islands and, therefore, on tourism. The research recorded a positive attitude towards the islands and their local societies on behalf of the volunteers and NGO members, as well as their intention to revisit the islands in the future as tourists.

Wine tourism is considered one of the alternative forms of tourism internationally. Wine tourism combines wine production with tourism activities, mainly in agricultural areas, as it embraces the tourism interest for wine production and the enjoyment of vineyard activities by the tourists. Greece, as a well-known tourist destination, is actually a new wine tourism area that has still a long way to go before claiming that it can render high-quality services in this very competitive sector. The objective of this paper is to examine and present the extent of wine tourism development in Greece, the characteristics as well as the main business choices related to wine tourism supply, aiming at highlighting the necessary key elements that can play a decisive role in its further growth. In terms of this paper, we attempt to examine the Greek wine producer's viewpoint of wine tourism by setting out data related to the development of the product, the satisfaction of businessmen involved, the means used to promote the product, the difficulties faced by and the expectations set by wine producers. In order to achieve the aforementioned goals, a research was conducted by means of a constructive questionnaire sent to all major Greek wine producers from April to June 2007. The participants in the wine tourism industry in the country were considered a major source of information.

Employee turnover rates in the tourism industry are globally considerably high. Research on the topic has focused mostly on environmental and situational factors, with little attention given to employees’ different characteristic. In the current research the effect of the Big Five personality traits and commitment on turnover intentions of lodging employees was examined. The effect of personality on commitment was examined, as well. Utilizing structural equation modelling (SEM), emotional stability and organizational commitment were found to be predictors of turnover intentional behaviour. An additional impact of occupation commitment-related variables on the prediction of organizational commitment was observed. Finally, conscientiousness was found to be the best predictor of organizational commitment. The implications of these results for future research are discussed, as well.

Purpose - This study aims to identify the extent to which different motivational elements can support strong bonds and good cooperation between front-line employees and hotels’ leadership in times of crisis and work suspension. Design - The views of a sample of employees working in 4 and 5 star hotels in Heraklion Prefecture were studied in May 2020, when hotel operations were suspended. Methodology - Two hundred and one completed questionnaires were collected, consisting of 31 six-point Likert scales, whose data were analysed using the Exploratory and Confirmatory Factor Analysis (CFA). Approach - The Exploratory Factor Analysis (EFA) followed the principal component method of extraction based on a varimax rotation, while the CFA adοpted the method of Structural Equation Modeling, that was based on the maximum likelihood method of estimation. Results - In times of crisis, front-line employees of hotels consider that the creation of strong bonds and a good spirit of cooperation and communication between them and the leadership of the hotels is strongly based on the exploitation of their skills and the developmental opportunities offered. Originality of the research - The research identified motivational factors that can support the creation of strong bonds and a good spirit of cooperation and communication between front-line employees and hotel management in times of crisis. On a practical level, the findings can help hotel managers gain strategic advantage and experience for the future, should they need to deal with similar situations.

This paper deals with the building and managing of corporate reputation of 4 and 5 star hotels in Athens-Attica, as well as with the role of leadership in corporate reputation. A primary research in hotel firms in Athens-Attica helped identify i) to which extent a charismatic leadership and the skills of a leader positively affect the reputation of hotels, and ii) to which extent a charismatic leadership is related to the leader's skills. The statistical analysis of the research results revealed on the one hand a number of positive correlations between the factors and variables examined and on the other hand some not particularly strong correlations between their sub-factors, thus allowing both reaching conclusions and making suggestions for further research.