(1) Background: Automated dose dispensing (ADD) systems are today used around the world. The ADD robots are placed in patients’ homes to increase medication safety as well as medication adherence; however, little is known about how ADD robots affect the patient’s day-to-day lives, receiving the daily doses of medicine from a machine rather than from a human healthcare professional. The aim of this study is to review the available literature on users’ perceptions of having an ADD robot and collect evidence on how they perceive having less human contact after implementing this technology in their homes. (2) Methods: References were searched for in Embase and PubMed. Literature investigating ADD robots in primary healthcare was included in this study and literature in a hospital setting was excluded. After screening processes, eleven publications were included in this review. (3) Results: The literature reported high medication adherence when using ADD robots and general satisfaction in terms of user experiences with the acceptability and functionality of ADD. (4) Conclusion: The review is the first focusing on user experience and perceptions regarding ADD robots. General satisfaction was shown towards ADD robots as an intervention, but the review indicates that research is missing on healthcare professionals and patient perceptions on how ADD affects their routines, both in relation to work and daily life.
Citizens’ access to their online health information is pivotal. Therefore, this study examines citizens’ access to their online health information across countries and healthcare settings. The study is based on a survey design targeting the 98 IMIA representatives of the national societies. Results indicate that Test results and Medications are the two types of online information that citizens in most cases have access to. Ten countries provide citizens access to all the different types of information included in the study. That relatively few countries provide citizens access to all the included types of online health information underscores the importance of continuous emphasis on accessibility and research within this field.
The application of telehealth and citizens’ active engagement in managing their health are two of the main strategies driving the digital transformation of healthcare in Denmark. Telehealth enhances accessibility, reduces transportation needs, and enables home-based care, particularly for citizens with chronic conditions, thereby decreasing hospital admissions. Increasingly, telehealth is also used to monitor citizens with acute conditions who would previously have required hospitalization. This development underscores the need for a deeper understanding of telehealth from a citizen perspective. This study examines how citizens perceive and experience self-measurement, as this practice is key to realizing the full potential of telehealth. Seventeen semi-structured interviews were conducted with citizens enrolled in the PreCare Clinic, a digital healthcare model based on the Epital Care Model (ECM). Participants were aged 65–93 years and lived with chronic obstructive pulmonary disease (COPD) and/or heart failure. The findings show that measurement behaviors manifest as routines, rhythms, or variable practices, while measurement affordances relate to progression, screening, validation, and goal setting. Overall, the study provides a nuanced understanding of citizens’ engagement in self-measurement and offers insights to inform the design and implementation of future telehealth interventions.
As robots are increasingly integrated into hospital environments, evaluating human–robot collaboration (HRC) requires more than assessing technical performance or user acceptance. This paper introduces the HERO framework – a socio-technical evaluation model for assessing human–robot collaboration (HRC) in hospital environments. Unlike existing models that center on technical performance or user acceptance, HERO integrates ethnographic insight and systemic analysis to foreground the interdependencies between social practices, spatial dynamics, robotic behavior, and institutional structures. Developed through fieldwork, interviews, and a scoping review, HERO consists of four interrelated dimensions: Humans, Environment, Robots, and Organisation. Each is operationalised through guiding questions to support both empirical inquiry and practical application. HERO offers a novel, practice-oriented contribution to the evaluation of HRC in complex real-world settings.