Due to the large use of resources and waste generation, the transition to a circular economy (CE) has become a major sustainability-related topic in construction. Intentions to achieve circularity are shared widely, but developments are slow in practice. This study identifies systemic barriers to the circularity transition from a social-technical systemic perspective. We used the Mission-oriented Innovation System (MIS) framework to provide insights into the problems and potential solutions underlying the circularity mission, the structure of the system and the system dynamics. Based on the analysis of a wide range of policy documents and twenty in-depth interviews with stakeholders in the Dutch infrastructure sector, three vicious cycles were identified that form persistent barriers to the transition: (1) the CE contestation cycle given the contested nature of the circularity mission; (2) the knowledge diffusion cycle given the need to adopt and diffuse knowledge; and (3) the innovation cycle when it comes to procuring and upscaling circular innovations. These barriers all relate to processual, organizational and institutional challenges rather than to technological ones. This indicates that construction managers, policymakers and researchers in the field of infrastructure circularity should shift their focus from specific circular solutions to creating appropriate conditions for changing current and introducing novel processes that facilitate circular ways of doing things.

Public Private Partnerships (PPPs) cover a range of possible relationships between public and private parties. PPP contracts are typically used in contexts of great uncertainty, such as large construction and infrastructure projects that are realized over a longer period of time. Hence, a major challenge in PPPs is to keep construction progress cost-efficient and on schedule, under continuously changing circumstances. One way to achieve this is through clever contracting, by proactively anticipating potential change in the planning phase and providing flexible contract mechanisms that enable an effective response. The purpose of this article is to discuss potential changes and the subsequent requirement of flexibility in PPP contracts. By flexibility, we mean the ability of the contract to deal with changing circumstances. We set out to do so by studying the available literature on the subject and by analysing the case study of the Blankenburgverbinding in the Netherlands, a Design, Build, Finance and Maintain (DBFM) project that is currently in its planning phase based on 32 interviews. Our main findings are that the timely and accurate recognition of potential changes, combined with the availability of flexible coping mechanisms, provide the stakeholders with a better understanding of the challenges they face in realizing their aims in the pre-contract phase of projects. This understanding helps to better prepare a PPP contract for potential changes.

Purpose: – The use of Building Information Modelling (BIM) in the Netherlands is increasing. Studies show that BIM is mainly used in the lifecycle stages of initiation, development and realisation. Owners and operators are presumably yet to discover the added value of BIM for maintenance and information management within their organisations. The purpose of this paper is to investigate information management during the operations stage from the viewpoint of owners and determines the added value of BIM within this growing field of construction. Design/methodology/approach: – This research is based on a literature review, explorative interviews and process modelling. In total, 21 semi-structured interviews were conducted among public real estate and infrastructure owners and operators, software companies, service providers and contractors. Findings: – This paper provides empirical insights into the sources of inefficiency and ineffectiveness in the activities of Dutch semi-public and public clients. It finds that the current added value of BIM in the operations stage is marginal. The main reasons for this are a lack of alignment between the supply of and demand for information and the context-dependent role of information. Practical implications: – The authors propose a structured approach that supports client organisations in establishing greater alignment between the supply of and demand for information, and a less context-dependent role for information during the operations stage. Originality/value: – In contrast to previous studies, this paper offers a new perspective on BIM in the operations stage, a growing field of interest in practice and science.

Current societal challenges demand enduring engagement and the implementation of innovations. Unfortunately, the project-based nature of the construction industry fails to offer suitable conditions for innovation and change in terms of building long-term relationships and aligning incentives beyond the project scope. In this paper, we explore the potential of an innovation ecosystem perspective to reach sector-wide goals related to societal challenges in the infrastructure sector. Accordingly, five Dutch infrastructure cases were studied in terms of four characteristics: (1) actor heterogeneity; (2) strategic alignment of actors; (3) alignment with respect to a value proposition; and (4) governance structure. We found that the innovation ecosystem perspective has the potential to contribute to innovation in the sector, especially when specific innovations or knowledge building are pursued. In particular, the long-term perspective to collaboration in relation to addressing societal challenges and the shift to more relational ways of governance were found promising avenues for incorporation in the industry. The innovation ecosystem perspective in infrastructure, however, also poses substantial organizational, cultural, and processual challenges, such as adopting novel practices with respect to collaboration and establishing continuing informal relationships beyond the public procurement context.

Purpose: The purpose of this paper is to present a toolkit to measure employee satisfaction and perceived labour productivity as affected by different workplace strategies. The toolkit is being illustrated by a case study of the Dutch Revenue Service.Design/methodology/approach: The toolkit has been developed by a review of literature and tools for data‐collection. The toolkit has been tested and explored further in a number of case studies.Findings: The toolkit includes a working environment diagnostic tool for an indicative or diagnostic evaluation, a list of key performance indicators that can be used for benchmarking purposes, and a space utilization monitor to measure the occupancy of workplaces. Data collected with the tool provides organizations with a clear picture of user experience of the working environment on its own, in comparison to other organizations and in comparison to the goals of the organization. Employees are also asked to rank the issues in order of importance to overall satisfaction and perceived productivity.Research limitations/implications: The modules on economic added value and costs to explore the facility costs effects of different office concepts have not been tested yet.Practical implications: The toolkit and the data from case studies can be used by managers to support decision making on interventions with regard to the organizations' accommodation policy, re‐designing or adaptation of the present building, or moving to another building. Scientifically, the data from case studies and cross case analyses can be used to explore and test hypotheses about the best possible fit between people, processes and place.Originality/value: Although a number of data collection tools have been developed earlier, the strength of the present toolkit is its integral approach and is applicability to both traditional and innovative offices.

With the announcement to tender a project, several strategic decisions are made that have significant impact on the innovation and efficiency potential of a project. The purpose of this study is to investigate and compare how different types of integrative and collaborative procurement strategies may enhance the opportunities for improved efficiency and innovation in infrastructure projects. Hence, it contributes to the scientific debate on buyer–supplier relationships in relation to project performance. Furthermore, it guides public client organisations in steering explicitly for integration and innovation in their projects. Interview-based case studies of ten public infrastructure projects procured based on four different types of collaborative procurement strategies in Sweden and the Netherlands were conducted. The findings indicate that the duration of the collaboration is fundamental in setting the limits for innovation and that early involvement and long-term commitments in maintenance open up opportunities for more innovation. Naturally, the potential for increased efficiency is higher than for innovation and also occurs in collaborations with limited duration. The findings confirm the importance of a learning perspective on procurement strategies for public client organisations and show the importance of explicit considerations on incentives and project governance issues in the front-end phase of a project.