Climate resilience competencies improve people’s capacity to recognize and adopt strategies for mitigating negative climate effects. Especially concerning the built cultural heritage protection in the coastal areas, both professionals and citizens have to be prepared for water-related extreme events, such as floods, sea-level rise, and altered precipitation. Considering these challenges, the authors explore the efficiency of serious video games and describe the process of design and validation of the pilot educational online maze game “Let us save Venice”. More specifically, the main research question motivating the study is to identify what the experience factors and the mini-games are that contribute mostly to raising awareness to climate resilience and built heritage sustainability. The question implies two main research objectives: first, to explore what role user-centered game design plays in creating immersive and enjoyable educational video maze games, and second, to investigate which factors influence user experience and game playability in the design phase, and how they contribute to learnability and raising awareness. The background section of the article focuses on a preliminary study of the educational potential of serious games and introduces the EU-funded project e-Creha. Then, it explores the process of game design, development, and validation, focusing on metrics such as game learnability and game experience. The results outline the main findings that immersion, positive affect, and competence appeared to be the main experience factors contributing to raising awareness to climate resilience and built heritage sustainability. Lastly, the discussion section provides further directions for game improvement and future work.

The present paper focuses on Knowledge Management (KM) as a new managerial discipline emerging in the last few years of the 20th century. The main emphasis of the paper is on the technological solutions applied in the organizations at different stages of the KM life cycle. It makes a classification of the types of technologies described in the theory and practice based on the main KM processes. Finally, are presented survey data on the real application of various knowledge management technologies in the organizations. (6 pages)

Derivatives of a novel tricyclic system having a 1,5-benzothiazepine skeleton are described. A method for synthesis of the title compounds 5, consisted of an intramolecular cyclization of 1-(2-carboxymethylthiophenyl)-2H-imidazol-2-ones 4 in PPA, is presented. Compounds 4 were prepared by a reaction of 1-(2-mercaptophenyl)-2H-imidazol-2-ones 3 with chloroacetic acid. 2H-Imidazolones 3 were obtained by a ring transformation of substituted 2(3H)-benzothiazolones 2 in reactions with primary amines. The method is convenient because of its simplicity and good yields.

The chapter proposes a complex model for companies to enhance their value offering, through optimization of services, value co-creation, and addressing sustainability issues. It investigates different approaches of service science and services to improve business models toward more sustainable practices. Different knowledge flows between various products, service providers, and final clients, aiming to improve client satisfaction, product use, and that result in better value for the customer will be identified. Increasing knowledge and services within material products means adding more value for customers and limiting resource use and disposal.