Twitter sentiment analysis or the task of automatically retrieving opinions from tweets has received an increasing interest from the web mining community. This is due to its importance in a wide range of fields such as business and politics. People express sentiments about specific topics or entities with different strengths and intensities, where these sentiments are strongly related to their personal feelings and emotions. A number of methods and lexical resources have been proposed to analyze sentiment from natural language texts, addressing different opinion dimensions. In this article, we propose an approach for boosting Twitter sentiment classification using different sentiment dimensions as meta-level features. We combine aspects such as opinion strength, emotion and polarity indicators, generated by existing sentiment analysis methods and resources. Our research shows that the combination of sentiment dimensions provides significant improvement in Twitter sentiment classification tasks such as polarity and subjectivity
In this study we extend Bing Liu's aspect-based opinion mining technique to apply it to the tourism domain. Using this extension, we also offer an approach for considering a new alternative to discover consumer preferences about tourism products, particularly hotels and restaurants, using opinions available on the Web as reviews. An experiment is also conducted, using hotel and restaurant reviews obtained from TripAdvisor, to evaluate our proposals. Results showed that tourism product reviews available on web sites contain valuable information about customer preferences that can be extracted using an aspect-based opinion mining approach. The proposed approach proved to be very effective in determining the sentiment orientation of opinions, achieving a precision and recall of 90%. However, on average, the algorithms were only capable of extracting 35% of the explicit aspect expressions