Dr. Chi-Ting Chen is an associate professor in the Department of Hospitality Management, Ming Chuan University, Taiwan. She holds her Ph.D. degree in Hospitality Management from the Iowa State University, U.S.A. Her research interests are on topics related to hotel, restaurant, and institution management, hospitality marketing, and human resource management. Chi-Ting has published over 10 articles in peer-reviewed, high-impact journals, such as the Journal of Hospitality and Tourism Management, The Service Industries Journal, and the Journal of Tourism and Leisure Studies.