In the past few years, volunteers have produced geographic information of different kinds, using a variety of different crowdsourcing platforms, within a broad range of contexts. However, there is still a lack of clarity about the specific types of tasks that volunteers can perform for deriving geographic information from remotely sensed imagery, and how the quality of the produced information can be assessed for particular task types. To fill this gap, we analyse the existing literature and propose a typology of tasks in geographic information crowdsourcing, which distinguishes between classification, digitisation and conflation tasks. We then present a case study related to the “Missing Maps” project aimed at crowdsourced classification to support humanitarian aid. We use our typology to distinguish between the different types of crowdsourced tasks in the project and choose classification tasks related to identifying roads and settlements for an evaluation of the crowdsourced classification. This evaluation shows that the volunteers achieved a satisfactory overall performance (accuracy: 89%; sensitivity: 73%; and precision: 89%). We also analyse different factors that could influence the performance, concluding that volunteers were more likely to incorrectly classify tasks with small objects. Furthermore, agreement among volunteers was shown to be a very good predictor of the reliability of crowdsourced classification: tasks with the highest agreement level were 41 times more probable to be correctly classified by volunteers. The results thus show that the crowdsourced classification of remotely sensed imagery is able to generate geographic information about human settlements with a high level of quality. This study also makes clear the different sophistication levels of tasks that can be performed by volunteers and reveals some factors that may have an impact on their performance.

Tourism is one of the most economically important industries. It is, however, vulnerable to disaster events. Geotagged social media data, as one of the forms of volunteered geographic information (VGI), has been widely explored to support the prevention, preparation, and response phases of disaster management, while little effort has been put on the recovery phase. This study develops a scientific workflow and methods to monitor and assess post-disaster tourism recovery using geotagged Flickr photos, which involve a viewshed based data quality enhancement, a space-time bin based quantitative photo analysis, and a crowdsourcing based qualitative photo analysis. The developed workflow and methods have also been demonstrated in this paper through a case study conducted for the Philippines where a magnitude 7.2 earthquake (Bohol earthquake) and a super typhoon (Haiyan) occurred successively in October and November 2013. In the case study, we discovered spatiotemporal knowledge about the post-disaster tourism recovery, including the recovery statuses and trends, and the photos visually showing unfixed damages. The findings contribute to a better tourism rehabilitation of the study area.

For the last few years, the increasing need for humanitarian support has led to increasing demand and responsibilities for the international humanitarian system. This trend raises questions regarding the use of alternative and complementary data sources and potential additional actors and communities that could be involved in support efforts and cover some of the tasks of humanitarian organizations. The article provides an overview of the Red Cross and Red Crescent movement, their practices and activities as well as current needs and challenges. The article illustrates the potential of OpenStreetMap and digital volunteers for humanitarian activities, with a particular focus on disaster risk reduction in the scope of the Missing Maps project. The background and objective of the collaborative project as well as its potential and impact for the Red Cross and Red Crescent movement are elucidated. The conclusion and outlook section presents future plans and visions to make further use of the potential of the Missing Maps approach in additional sectors and contexts.

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