The Mexican Caribbean is in one of the regions with the greatest diversity of elasmobranchs in the world. However, the population status of most of the shark and ray species in this region is unknown. We used a citizen science program based on divers to collect data about the diversity, abundance, and distribution of elasmobranchs in this region. We visited dive centers in six locations and performed structured interviews with divemasters, instructors, and owners of the diving centers. In total, 79 divers were interviewed, of which 69% had more than five years’ experience diving in the Mexican Caribbean. Divers could identify 24 elasmobranch species for this region. Most of the divers (82%) reported a decrease in sightings of sharks and rays. Rays were the most frequently sighted species by divers (89%), and the spotted eagle ray (A. narinari) was the most common elasmobranch species reported in the region. Citizen science was a useful approach gathering for baseline information about sharks and rays in the Mexican Caribbean, increasing our knowledge of the abundance and distribution of some species in this region. Citizen science affords the opportunity to obtain long-term data that can be useful for management and conservation.