The demand for health care has increased with the development of global technology and the rise of public health awareness, and smart service systems have also been introduced to medical care to relieve the pressure on hospital staff. However, the survey found that patients’ willingness to use smart services at the time of consultation has not improved. The main research purpose of this study was to understand the willingness of patients from various groups to use smart medical service systems and to explore the influencing factors on patients’ use of smart service systems in hospitals through the technology acceptance model. This study distributed questionnaires in the outpatient area of National Taiwan University Hospital Yunlin Branch, and a total of 202 valid questionnaires were obtained. After related research and regression analysis, it was found that patients paid more attention to the benefits and convenience brought by smart services. If patients believed that smart services were trustworthy and beneficial to themselves, their usage intention and attitude would be positive. The results of this study are summarized by the following four points: (1) Designed according to the cultural conditions of different regions; (2) think about design from the patient’s perspective; (3) strengthen the explanation and promotion of smart services; and (4) add humanized care and design. This study could be used as a reference for hospitals to improve their service quality and systems in the future.

In 2023, the bicycle industry in Taiwan reached a historic high. However, concerns about carbon emissions persist, particularly during the material acquisition and manufacturing stages of bicycle production. This study utilizes the Life Cycle Assessment (LCA) method, using SimaPro 9.5 for cradle-to-gate carbon emission data analysis. This study thoroughly examines the complete life cycle of a bicycle brake cable product through a carbon reduction evaluation tool, identifying carbon hotspots in the product’s life cycle. The data reveals that packaging accounts for the highest proportion of factory carbon emissions in the brake cable product analysis (34.42%), followed by the product’s casing (30.60%), with the leading materials being metal, plastic, and paper. Throughout the cradle-to-gate process, we collaborated with product developers to utilize the LCA carbon reduction evaluation tool to analyze the life cycle of the brake cable product. By aligning market and development needs, we supported manufacturers in identifying additional carbon reduction strategies at the material selection, mechanical design, and manufacturing process stages. These strategies include using natural raw materials, reducing packaging volume, developing lightweight products, and investing in integrated equipment. By implementing these measures, companies can reduce the product’s carbon footprint and enhance resource efficiency during production. This assessment tool serves as a communication bridge between designers and engineers, translating LCA quantitative data into references for design and management decision-making. It also functions as a simplified analytical tool for SMEs to conduct preliminary diagnosis of carbon emission hotspots and plan improvement directions, particularly suitable for manufacturers lacking consulting resources and carbon inventory capabilities. The research findings not only help companies integrate carbon reduction thinking early in product development, forming a closed-loop system of quantitative analysis and design actions, but also provide concrete references for Taiwan’s bicycle industry to promote supply chain collaboration, achieve green transformation, and meet global carbon reduction goals.