The hotel manager has the responsibility to stimulate the passion of the staff. The vision, hope/faith, and altruistic love advocated by spiritual leaders can meet the independent psychological needs of employees, thus enhancing their harmonious passion. This study is based on self-determination theory, intrinsic motivation theory and psychological capital theory, and explores the relationship between spiritual leadership and employees’ harmonious passion. This study uses 260 employees of star hotels in Beijing, Shanghai, Hangzhou, Hefei, Huangshan, and other cities in China. Results show that spiritual leadership positively impacts employees’ harmonious passion, and calling plays an mediation role between spiritual leadership and employees’ harmonious passion. The results are helpful to clarify the formation mechanism of employees’ harmonious passion from the perspective of self-determination theory, intrinsic motivation theory and psychological capital theory and show that spiritual leadership can drive employees’ harmonious passion, especially when hotel vision and employee calling are consistent. Furthermore, the altruistic love of spiritual leaders for their followers also plays a key role in employee calling and promoting harmonious passion. Therefore, this study also emphasizes the importance of calling in improving the harmonious passion of employees. The theoretical and management implications that help to enhance the harmonious passion of employees are discussed in detail.

With the development of information technology, the Internet and informatization have brought huge changes in tourism management. As the pillar industry of the tourism, the hospitality industry, are facing new requirements for transformation and optimization. How to retain talents and how to make talents willing to work are two important issues that hotels need to pay attention to in practice. Through a self-report questionnaire survey of 325 employees from hospitality industry, this paper use SPSS and AMOS tools to analyze the influencing factors of performance evaluation fairness (emloyee voice) and the employees’s work engagement, and constructs the impact mechanism model of them, meanwhile aim to give some helpful suggestions on indigenous research, and can probably enrich the informatization application in tourism management and innovation.

This study investigated the impact of emotional leadership of leaders on organizational commitment of hotel employees, as well as the mediating role of job satisfaction. The results indicate that: (1) Emotional leadership and job satisfaction have positive effects on organizational commitment. (2) Emotional leadership has a positive effect on job satisfaction. (3) Job satisfaction plays a mediating role between emotional leadership and organizational commitment.

Based on SPSS 2.5 software, this study adopts linear regression method to investigate the influence mechanism of entrepreneurial environment and entrepreneurial education on entrepreneurial intention of college students, as well as the mediating role of entrepreneurial self-efficacy, so as to provide theoretical support for universities and society to promote entrepreneurial intention of college students. The results show that： (1) Entrepreneurial education and entrepreneurial environment have a positive effect on entrepreneurial intention. (2) Entrepreneurial self-efficacy plays a mediating role between entrepreneurial education and entrepreneurial intention. (3) Entrepreneurial selfefficacy plays a mediating role between entrepreneurial environment and entrepreneurial intention.

In order to improve the task performance of tour guides, this study explored the mediating mechanism and boundary conditions of the influence of customer orientation on task performance of tour guides, and constructed a relationship model among customer orientation, adaptive selling, task performance, and social support. This study uses the nonparametric percentile bootstrapping method with deviation correction by AMOS software and SPSS software to analyze the data. The results showed that customer orientation positively affected task performance of tour guides, and social support strengthened this relationship; adaptive selling played a full mediating role between customer orientation and task performance of tour guides. That is to say, travel agencies can improve the task performance of tour guides by creating a supportive climate, promoting a customer-oriented culture, and strengthening the training about adaptive selling ability.