Guillermo Fuertes has a Ph.D. in Engineering Sciences and Industrial Engineering from the University of Santiago de Chile, Chile. He has an M.Sc in Industrial Engineering from the University of Santiago de Chile, Chile. He is an agroindustrial engineer at the National University of Colombia, Colombia. He is an academic researcher at the Department of Industrial Engineering, University of Santiago de Chile. His research areas are operation management, supply chain management, artificial intelligence, and education research.