Purpose: The goal of this study is to determine how organizational justice (OJ), employee silence (ES), and workplace bullying (WB) affect turnover intention (TI). ES and WB play mediating roles in this study, and work stress (WS) acts as a moderator between ES, WB, and IT. Design/methodology/approach: The study has selected for a quantitative method of analysis in order to meet its goal. 370 nurses from Jordan's public hospitals filled out questionnaires based on a random sample. Smart PLS 3.3.3 was used to evaluate the data. Findings: Results show that OJ is highly impacted by IT. OJ also has a close relationship with ES and WB. ES and WB hence have a substantial relationship with IT. More significantly, the study showed that the OJ and IT were mediated through the ES and WB. Additionally, WS acts as a mediator between WB and IT. Practical implications: This paper adds to the body of theoretical and applied research on turnover intention analysis. This study's theoretical framework should make it easier for individuals to understand the difficulties that come with the intention to turnover in Jordan's public hospitals. However, this study offers Jordanian decision-makers with useful guidance on how to encourage Jordanians to lessen their intentions to turnover by thoroughly examining the critical factors that influence turnover intention. Originality/value: It is important to take into account the rising rate of employee turnover at Jordan's public hospitals. Turnover has become a significant concern for management on a global scale.

Purpose: This study's goal was to examine how customer satisfaction at Jordanian five-star hotels served as a mediator between the effects of website quality and e-trust on customer loyalty. Design/methodology/approach: Questionnaires were the primary method used in the study for gathering data. The survey was created using data from earlier research and given to visitors staying at several five-star hotels in Amman, the country's capital. A convenience sample of 401 people received questionnaires from the researchers. The valid data was examined using Structural Equation Modeling (SEM) and SPSS V.25 (AMOS V.20). Findings: The study found a favorable relationship between website quality and customer loyalty as well as a positive correlation between e-trust and consumer satisfaction. Additionally, there is a direct correlation between customer satisfaction and loyalty. Research implications: Hotels should take steps to gain the public's trust if they want their websites to be regularly preferred by visitors. The website should also show a relationship between its target audience and the information and images about the hotel by consistently updating both. It has been demonstrated that users of online hotel booking websites exhibit higher levels of trust in websites. When a customer sees what to expect when staying at the hotel, their sense of risk reduces. Originality/value: In order to research the marketing function of hotel services, which today heavily rely on online hotel reservations, this study is a ground-breaking endeavor to improve the worldwide tourism industry. The results should spur Jordanian hotels to research the factors that influence customer loyalty for online reservations.

The objective of this study is to investigate the impact of human resource information systems on organizational success and the moderating role of organizational citizenship behavior in the banking sector of Jordan. The study employed a quantitative-research method, using a stratified random sampling technique, to collect data from 141 employees working in the human resources departments of Jordanian banks. The simple regression results showed a significant positive impact of human resource information systems on organizational success, as indicated by a T-value of 4.195 at a significance level of 0.000, which was less than 0.05, an F-value of 17.569 at a significance level of 0.000. Additionally, the study found that organizational citizenship behavior played a significant moderating role in the relationship between human resource information systems and organizational success, as demonstrated by an increase in the R2 value from the first to the third models. These findings contribute to the existing literature by providing new evidence of the positive impact of human resource information systems on organizational success and the moderation effect of organizational citizenship behavior in the MENA region.

Purpose: The purpose of this study is to examine examine corporate environmental performance (CEP) as a mediator between eco-efficiency strategy and financial performance. Theoretical framework: The application of the corporate environmental performance item is weak since it is not documented at that time, and there are also financial and eco-efficiency plan weaknesses. Also, the goal of the present study is to advance, add to the body of literature, and fill in any gaps. Design/methodology/approach: The study employed a survey-based cross-sectional study that included industrial, service, and real estate firms registered under the Amman Stock Exchange. A total of 230 questionnaires were distributed to the managers in health and safety, finance, and operational firms. Ultimately, 209 (90.8%) of the questionnaires were included for further analysis. Findings: The results revealed that efficiency strategy and CEP significantly influenced corporate financial performance, whereas efficiency strategy significantly influenced CEP. Moreover, CEP mediated the relationship between efficiency strategy and corporate financial performance. Nonetheless, the study was limited to eco-efficiency strategy. Research, Practical & Social implications: The study of Jordanian industry, service, and real estate companies' Eco-Efficiency Strategy scores includes their environmental performance, which may be utilized to determine the primary influence factor on their financial success. This study offers insightful information for policymakers. Originality/value: The study's significance is that, in order to increase the financial success of these businesses, governments must pay more attention to the environment and the factors that influence it.

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