Emergency exits as bottlenecks in escape routes are important for designing traffic facilities. Particularly, the capacity estimation is a crucial performance criterion for assessment of pedestrians’ safety in built environments. For this reason, several studies were performed during the last decades which focus on the quantification of movement through corridors and bottlenecks. These studies were usually conducted with populations of homogeneous characteristics to reduce influencing variables and for reasons of practicability. Studies which consider heterogeneous characteristics in performance parameters are rarely available. In response and to reduce this lack of data a series of well-controlled large-scale movement studies considering pedestrians using different types of wheelchairs was carried out. As a result it is shown that the empirical relations ρ¯(v¯) and Js¯(ρ¯) are strongly affected by the presence of participants with visible disabilities (such as wheelchair users). We observed an adaption of the overall movement speeds to the movement speeds of participants using a wheelchair, even for low densities and free flow scenarios. Flow and movement speed are in a complex relation and do not depend on density only. In our studies, the concept of specific flow fits for the nondisabled subpopulation but it is not valid for scenario considering wheelchair users in the population.

Summary: The importance of empirical relations to quantify the movement of pedestrians through a facility has increased during the last decades since performance‐based design methods became more common. Bottlenecks are of special interest because of their importance for egress routes and as they result in a reduced capacity. The empirical relations as the density‐dependent movement speed or flow rate were derived by studies under laboratory conditions, which were usually conducted with populations of homogeneous characteristics for better control of influencing variables. If individual characteristics of a crowd become more heterogeneous, individuals were forced to adapt their individual movement and control individual manoeuvring. These unintended interactions lead to a different shape of the fundamental empirical relations. Here, we present results from a movement study under well‐controlled boundary conditions in which participants with and without different characteristics of disabilities participated. To consider the effect of different heterogeneities on the capacity of a facility, fundamental diagrams are generated using the Voronoi method. If participants with visible disabilities (such as using assistive devices) are part of a crowd, significant differences relating to the shape of the empirical relations and the capacities are found. This indicates that the heterogeneity of a population leads to an increased interpersonal interaction which results in influenced movement characteristics.

Evaluation of evacuation process is common separated by two phases: pre-movement and movement-phase. Individual capabilities of pedestrians have an impact on both and therefore on the time required for safe escape. In view of evaluating the evacuation process, characteristics of realistic movements of pedestrians involved are needed, but so far such data are mainly available for individuals with unrestricted evacuation capabilities only.