Dr Usha Ramanathan is a Professor of Sustainability and Supply Chains at Nottingham Trent University, UK. Usha received B.Sc. and M.Sc. degrees in Mathematics in 1989 and 1992, respectively, a master’s degree in business administration in 2005, and a Ph.D. degree in Operations Management from the Nottingham University Business School, Nottingham, U.K., in 2010. Usha’s research interests include data analysis, supply chain collaboration for sustainability, the role of collaboration in SMEs’ performance, Collaborative Planning Forecasting and Replenishment (CPFR), the value of information sharing and forecasting, e-commerce, RFID, Big Data, retail customer behaviour and loyalty in the contexts of service and operations. She has published in leading journals such as the International Journal of Production Economics, International Journal of Operations and Production Management, Expert Systems with Applications and Omega: The International Journal of Management Science. Some of her research obtained high honours, such as the ‘Highly Commended Award’ at the Emerald Literati Network Awards for Excellence in 2012 and 2018.