Special encounters that allow contact between animals and guests are common in zoos and aquariums. Visitors to the Saint Louis Zoo may touch guinea pigs serving as ambassador animals. We evaluated two welfare indicators in ambassador guinea pigs by comparing glucocorticoid levels and body weights between periods when guinea pigs lived in a habitat accessible to the public and while off exhibit. Mean glucocorticoid levels did not differ between sexes or between on- and off-exhibit periods. There was significant individual variation, and females demonstrated greater variation than males. While on exhibit, glucocorticoid levels slightly but significantly increased in males and decreased in females. Moving guinea pigs between habitats only elicited a significant glucocorticoid response when females were moved off exhibit. Temporary closures of the exhibit had no effect on glucocorticoid levels in either sex. Analyses of the impact of handling rates on males found no impact on glucocorticoid levels. Guinea pigs’ body weights were lower while on exhibit. We conclude that guinea pigs serving as ambassador animals at the Saint Louis Zoo demonstrate comparable physiological profiles while on and off exhibit and, when used in a rotational schedule, are a suitable species for animal encounters involving contact with the public.

Modern herpetoculture has seen a rise in welfare-related habitat modifications, although ethologically-informed enclosure design and evidence-based husbandry are lacking. The diversity that exists within snakes complicates standardizing snake welfare assessment tools and evaluation techniques. Utilizing behavioral indicators in conjunction with physiological measures, such as fecal glucocorticoid metabolite concentrations, could aid in the validation of evidence-based metrics for evaluating snake welfare. We increased habitat cleaning, to identify behavioral or physiological indicators that might indicate heightened arousal in snakes as a response to the disturbance. While glucocorticoid metabolite concentrations increased significantly during a period of increased disturbance, this increase was not associated with a significant increase in tongue-flicking, a behavior previously associated with arousal in snakes. Locomotion behavior and the proportion of time spent exposed were also not affected by more frequent habitat cleaning. These results demonstrate the need to further investigate the behavioral and physiological responses of snakes to different aspects of animal care at a species and individual level. They also highlight the need to collect baseline behavioral and physiological data for animals, in order to make meaningful comparisons when evaluating changes in animal care.