In this article, with the increased disruptions faced by businesses and the occurrence of natural disasters in the world, supply chain resilience remains a major challenge especially for small- and medium-sized enterprises (SMEs). Despite the relevance of SMEs to the economy, there is limited scholarly work on resilience practices in SMEs and a limited understanding of how SMEs can achieve resilience. To understand the role of supply chain resilience in SMEs, we undertake a systematic literature review (SLR), which results in the identification and analysis of 101 journal articles, published between 2006 and 2019, on SME supply chain resilience. Our analysis into SME supply chain resilience highlights four focal areas: 1) the role of collaboration and culture; 2) the role of SMEs’ capabilities; 3) the role of Information Systems; and (4) the role of cost and financing. Our SLR investigation identifies future research directions and focal areas tailored to SMEs to help them to assess and develop their supply chain resilience.
10 September 2018 in Supply Chain Management: An International Journal
Purpose: This study aims to explore the importance and impact of supply and manufacturing risk management upon business performance within the context of Chinese manufacturing supply chains. Design/methodology/approach: A two-phased multi-method approach was adopted, which included a survey questionnaire to practitioners in Chinese manufacturing supply chains followed by semi-structured interviews. The findings included 103 valid survey responses complemented by six semi-structured interviews. Findings: The results indicate that in Chinese manufacturing context supply risk and manufacturing risk management are both vital for business performance. A high correlation between business and manufacturing risk management performance exists; however, no significant impact of supplier dependency, systematic purchasing, maturity of production and supply chain and human resources was found despite previously these elements being regarded as key influencers for supply and manufacturing risk management performance. The Chinese manufacturing supply chain indicated that elements such as the supplier and customer orientation, flexibility, manufacturing and supply risk highly connotes with business performance. Practical implications: In the current unpredictable and volatile business environment, the competitiveness of manufacturing supply chains to a large extent depend on their ability to identify, assess and manage the manufacturing and supply risks. The findings of this study will assist supply chain managers in taking decision on manufacturing and supply risk management and reducing the uncertainty upon their business performance. Originality/value: The supply chain risk has been widely explored within the context of individual case studies, or standalone models focusing on either supply or manufacturing risk in supply chains; however, to what extent this has been applicable to a wider context and its impact upon business process has not been explored. Hence, this study simultaneously has analysed manufacturing risk and supply risk and its impact upon Chinese manufacturing supply chains business performance. Moreover, this study uses a combination of quantitative and qualitative methods, which is often limited in this area. Finally, the institutional theory lens offers novel insights in better understanding the factors that can affect the impact of supply and manufacturing risk management upon business performance in those contexts, such as China, where the institutional aspect presents specific features.
8 August 2016 in Supply Chain Management: An International Journal
Purpose: The growing scale and scope of the supply chain requires a greater understanding of the broader supply chain skills picture. This study aims to assess the supply chain skills needs within the context of a UK-based higher education institution involving graduates, academics and employers to appreciate the graduate skills demands of modern supply chains.Design/methodology/approach: A mixed methods study entailing in-depth interviews with academics followed by a questionnaire distributed to graduates and employers has been designed and utilised.Findings: The findings indicate that the changing supply chain scope encourages the requisition and development of different supply chain skills with varied levels of emphases in relation to 25 skills identified in the literature. Key graduate skills needs are highlighted, including time management, collaborative learning, teamwork and problem solving, with the addition of two supply chain skill areas, namely specialist training and the understanding and application of regulations. The findings of the current study present a limited emphasis on information technology (IT) skills, despite the significant IT advancements and changes in supply chains.Research limitations/implications: The study has been carried out in a UK university delivering undergraduate supply chain management courses. It would be beneficial to test whether the findings are exemplary across other supply chain courses and to investigate the integration of these skills within the supply chain syllabus and how employers, graduates and academic parties could actively engage in developing the agenda for future supply chain skills needs.Practical implications: This research paper highlights the gaps in supply chain skills, which inevitably puts considerable pressure on operatives and managers whose responsibility it is to ensure compliance with regulations and professional bodies.Originality/value: This paper contributes to the supply chain skills discussion and reports subject relevant challenges for supply chain educators by engaging three key stakeholders – graduate employers, graduates and academics. The findings have generated additional supply chain skills to the academic literature, in addition to providing an understanding of the weighting of skills in terms of their importance and application to industry needs.
3 April 2018 in Business Process Management Journal
Purpose: Supply chain risk (SCR) has increasingly attracted academic and corporate interest; however, the SCR debate in academic literature is rather limited to case- and location-specific studies. Hence, the purpose of this paper is to utilize a systematic literature review (SLR) to explore the SCR research trends and gaps within the management literature. Design/methodology/approach: To achieve the research objective an SLR, looking into 25 years since 1990, into supply chain risk management (SCRM) was conducted, which resulted in 114 papers. Findings: While the SCRM literature is growing, results from the SLR identified limited organized understanding of what constitutes a holistic SCR process, and high reliance of particular categories for SCR, such as the high reliance on specific country settings (the USA and the UK); limited presence of cross competitive SCR process analysis and challenges in developing conceptual SCR frameworks. Research limitations/implications: The SCR embeds categories of location, scope of supply chain, risk management tools, and the industry sectors involved. The search for related publications was mainly used from a wide range of coverage from accountancy to design in SCR; hence, although there is indication to specific industries, and foci of risk, this could be explored further. Practical implications: This review of SCRM identifies various research gaps and directions for future research to develop theory and a practical understanding of SCR. Originality/value: The current literature on SCR has been assessed based on its definition and utilization. The current paper bridges this gap by synthesizing the diverse academic journal papers into the categories based on the design continuum, relationship continuum, process continuum and economic continuum. In addition, it highlights the gaps in industry context, theoretical contribution, geographic location, and research methods applied and addresses the scope for further research.
11 June 2013 in Supply Chain Management: An International Journal
Purpose: Consultancies provide a beneficial teaching tool in linking industry with supply chain education. With the scarcity of supply chain talent and real life experience, there is a real interest in using consultancy modules to bring the two worlds closer. This research paper aims to explore the challenges faced by key stakeholders (clients, lecturers and students) who participate in a supply chain management (SCM) consultancy module.Design/methodology/approach: Case study methodology is used to describe the challenges faced by the stakeholders in running a SCM consultancy module. Using the existing literature on consultancy module challenges as a point of departure, this paper explores these challenges within a SCM consultancy module. A triangulated research approach allowed capturing the views of the key stakeholders.Findings: The findings confirmed that the case entailed all initial 13 challenges faced by key stakeholders, as well as four more challenges (health and safety risks; expertise assessment; depicting supply chain management boundaries; and SCM consultancy skills) which were relevant to the SCM field.Research limitations/implications: The paper offers an insight into the challenges of teaching a supply chain management consultancy module and addresses the issues for academics to bridge the divide between theory and practice.Practical implications: This paper assists supply chain educators in consultancy module development and helps companies willing to participate in such modules prepare for the challenges that they will encounter. It also contributes to debate on SCM difficulties in building business‐university collaboration.Originality/value: Consultancy challenges observed in higher education have been based on individual cases and mainly covered in the marketing literature. This paper is the first case study that depicts all consultancy module challenges faced by key stakeholders and within the supply chain management subject; it highlights some subject relevant challenges for supply chain educators.
12 February 2019 in Benchmarking: An International Journal
Purpose: With supply chains expanding in scope and scale globally, the academic literature underlined the increasing role and importance of soft skills. Traditionally, the supply chain literature geared towards hard skills including functional and technical skill sets with limited discussion on soft skills. Therefore, the purpose of this paper is to assess and explore the soft skills demand in supply chain management arena.Design/methodology/approach: This study has utilised a mixed methods study in two phases, with the first stage including a questionnaire distributed to 120 supply chain employees in the UK, followed by six interviews with supply chain experts in the UK.Findings: The results suggest that soft skills, especially behavioural skills such as communication, planning, initiative and negotiation, were seen to be more important when compared to decision making, negotiation and management skills. The findings indicate that the changing supply chain scope encourages the requisition and development of different supply chain soft skills with varied levels of emphasis in relation to 15 soft skills identified in the literature.Research limitations/implications: This study employs a mixed-method approach to establish the perceived importance of soft skills in the UK supply chains. This limits the generalisability of the results to other contextual settings.Practical implications: This paper presents soft skills impact upon the supply chain. Specific soft skills are critical to supply chain employees compared to others (e.g. behavioural and people management skills), which may lead to articulation of supply chain soft skills training initiatives.Originality/value: This paper contributes to the soft skills discussion in the supply chain context and discusses the role of soft skills. Topical gaps in the literature are identified as areas for future research. The findings have generated additional supply chain skills to the academic literature as well as provided an understanding of the weighting of soft skills in terms of their importance and application to industry needs.