Although there are many studies on the main factors that lead to failure in implanting Enterprise I.T. Applications (EITA), EITA projects still have a high failure rate within the different implantation phases. In this literature review, several factors of failure in the implantation of EITA were analyzed, as well as various cases where there was a failed implantation of an EITA, to collect the different common causes and have a basis of recurring factors to be considered for future projects. The method used in the research was a literature review and a search for cases from 2015, where the common point is the failure in the implantation of EITAs. Subsequently, it was found that the factors detailed in the case studies are related to factors reviewed in the literature review, which means that these factors are recurrent and common. Finally, it was concluded that quality, management, time, and financial aspects are the factors that were generally relevant in the cases analyzed and that, despite the type or extent of the project, identifying these factors will determine early on the success or failure of the project.
This study aims to evaluate the Integrated University Information System (SIIU) at Universidad Técnica del Norte by applying the DeLone and McLean Information Systems Success Model. The SIIU plays a crucial role in academic management by integrating key modules, such as executive, faculty, and student portfolios. Despite its long-standing implementation, a comprehensive assessment of the system's performance and its impact on academic activities had not been conducted until now. The research specifically focuses on assessing the SIIU's impact from the students' perspective, applying the six dimensions of the DeLone and McLean model: system quality, information quality, service quality, use/intention to use, user satisfaction, and net impacts. Four assessments were carried out over two years (May 2022, February 2023, July 2023, and July 2024), using a 28-item survey to measure these dimensions.The findings confirm the validity of the DeLone and McLean model in evaluating information systems and reveal a positive trend in students' perceptions of the "SIIU – Student Portfolio" over the past years. The results also provide a detailed breakdown of the system's strengths, weaknesses, and areas for improvement, as experienced by students. These insights offer valuable guidance for the SIIU management team, facilitating targeted improvements to optimize the system’s contribution to the university’s academic environment.
The failure of information system implantations in small-scale organizations, such as savings and credit cooperatives, remains a recurring challenge in Latin America, primarily due to a lack of awareness and the underutilization of structured frameworks. This article presents two case studies conducted in Ecuadorian Segment 5 cooperatives to analyze their experiences in adopting financial management software using the SImplE framework (Simple Implantation of Enterprise IT Applications in SMEs) as an analytical reference. Although each cooperative carried out the implantation process empirically and under the guidance of its technology provider, the SImplE model enabled a structured analysis across three phases: pre-implantation, implantation, and post-implantation. The research employed a qualitative methodology, based on semi-structured interviews and document analysis. Findings reveal that the absence of formal planning, ad hoc definition of system requirements, empirical software selection, and the lack of written contracts all contributed to the system's long-term sustainability. Nonetheless, the implantation was made possible through institutional commitment and technical support. The study concludes that proper software selection, a well-managed stabilization phase, and the adoption of structured frameworks such as SImplE are critical factors for improving the effectiveness, continuity, and scalability of technology implantation processes in resource-constrained organizations.
This paper compares the performance of three authoring tools, eXeLearning, H5P and Xerte, used to create Virtual Learning Objects (VLOs). The research stems from the need to identify the most appropriate tool for creating VLOs. The study aimed to evaluate these tools through an objective comparison based on 15 pre-defined criteria. For this purpose, a methodological approach of the UP4VED methodology for virtual environments was used in addition to implementing the ADDIE methodology for developing VLOs. The results showed that eXeLearning achieved the highest score with 10.38 points, followed by Xerte with 8.83 and H5P with 7.74. Subsequently, DeLone & McLean's success model was applied to assess students' perceptions of using OVAs in an online course, with a minimum favourability index of 81.92% for quality of service and a maximum of 92.80% for quality of information. These results confirm the acceptability and effectiveness of OVAs as digital resources that enhance self-learning in educational environments.