Reading is essential for learning in education. However, the digital revolution has transformed the ways to encourage reading and learning about books. People who generate and share content about books on social networks are the so-called booktokers, influencers on TikTok who have become an emerging phenomenon in this connected society. However, there is scarce research that studies them in depth. Therefore, it is crucial to explore booktokers to understand them better and to assess why they accept and use technologies to generate and share content about books on TikTok. This paper intends to explore the acceptance and use of TikTok to generate and share content about books on this social network as a booktoker. For this, a qualitative methodology of semi-structured interviews with thirteen Latin American booktokers was used. The analysis was developed through a thematic analysis based on the UTAUT2 theory to explain the findings. The results indicated the categories: performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation, habit, price value, and a new identified category related to the generation of community and networks. This study constitutes one of the pioneering works in the exploration of the booktoker phenomenon. La lectura es fundamental para el aprendizaje en la educación. Si bien, la revolución digital ha transformado la manera de incentivar la lectura y conocer sobre libros. Las personas que generan y comparten contenidos sobre libros en las redes sociales son los denominados booktokers, influencers de la red social TikTok, quienes se han convertido en un fenómeno emergente en esta sociedad conectada, pero aún con poca investigación que los estudie en profundidad. Por lo tanto, es crucial explorar para una mayor comprensión a los booktokers y conocer por qué aceptan y usan tecnologías para generar y compartir contenidos sobre libros en la red social TikTok. Se pretende explorar la aceptación y uso de TikTok para generar y compartir contenido sobre libros en esta red social siendo un booktoker. Se utiliza una metodología cualitativa de entrevistas semiestructuradas a trece booktokers latinoamericanos. El análisis se desarrolló por medio de un análisis temático basándonos en la teoría UTAUT2 para explicar los hallazgos. Los resultados indicaron las categorías: la expectativa de desempeño, la expectativa de esfuerzo, la influencia social, las condiciones facilitadoras, la motivación hedónica, el hábito, el precio y una nueva categoría identificada que es generar comunidad y redes. La contribución de este estudio es ser uno de los pioneros en la exploración del fenómeno de los booktokers.

Las redes sociales han contribuido a una nueva estrategia de marketing donde las marcas forjan alianzas con los influencers de las redes sociales para generar contenido publicitario. Esta estrategia conocida como marketing de influencer se encuentra en crecimiento y ganando un interés sustancial en la literatura. Sin embargo, la comprensión actual de la percepción de los influencers de las redes sociales frente a la transparencia del contenido que publicitan sigue siendo limitada, donde prácticamente todos los estudios se centran en la percepción del seguidor y en países desarrollados donde existe mayor regulación frente a la transparencia publicitaria. Para abordar esta problemática, la presente investigación utilizó la teoría de credibilidad de la fuente y la teoría institucional con el objetivo de explorar las percepciones de los influencers de las redes sociales frente a la transparencia del contenido que publicitan. Sobre la base de un estudio cualitativo que incorporó entrevistas semiestructuradas con ocho influencers de las redes sociales en Chile. Los resultados de este estudio muestran que los influencers de las redes sociales consideran relevante en su credibilidad de la transparencia publicitaria; la confiabilidad, la experiencia, la auto-presentación en línea y los aspectos normativos. Estos hallazgos contribuyen a la literatura de marketing de influencer y también tiene importantes implicancias prácticas para el amplio y creciente campo de la publicidad como son los profesionales de marketing, las marcas y los agentes reguladores encargados de proteger al consumidor.

To progress towards sustainable development, more companies are voluntarily committing to move from a linear economy to a circular economy (CE), mitigating resource consumption and waste generation. Despite the commitment of companies, there is a lack of understanding of how stakeholders view reduction, reuse, and recycling (3R), and the social aspects related to them. Stakeholders were asked how they perceive CE strategies, and more specifically, how they perceive that these strategies, observed in the practice of the 3Rs, transcend into social aspects. The objective of this research is to analyse stakeholders’ perception of CE strategies using the 3Rs framework and stakeholder theory. Using a qualitative methodology, we conducted a case study for Green Glass, a company that uses glass as an input to manufacture its products. By analysing the content of 20 interviews, 23 videos, and 24 news items related to the company, we found that Green Glass stakeholders perceive the contribution of the 3Rs towards CE and that these have social implications, such as supplier evaluation with social impact, responsibility for the product, and decent work.

The utilization of eco-innovative products has witnessed a surge in adoption, driven by their inherent capacity to address pressing environmental concerns. To comprehensively fathom the underlying motivations propelling consumers to embrace these products, we conducted an in-depth investigation employing “The Not Company” (Chile) as a compelling case study. We conducted qualitative interviews with a cohort of 20 Chilean consumers, guided by the Theory of Planned Behavior theoretical framework. The research methodology harnessed the principles of thematic analysis, yielding insights that underscore the significance of key determinants in shaping consumers’ choices towards eco-innovative products. Specifically, our findings highlighted that consumer choices in this domain are profoundly influenced by their attitudes, subjective norms, and perceived behavioral control. Moreover, within these overarching categories, we unearthed sub-themes illuminating the intricate influences guiding consumer choices. These sub-themes encompassed beliefs about food manufacturing and packaging, the persuasive impact of social media and advertising, and the indelible impressions left by prior encounters with eco-innovative products. This study highlights consumers’ fundamental role in the broader eco-innovation landscape, particularly within the food industry context.

One of the most used communication tools is WhatsApp, which increased its use due to covid-19, along with other social networks. In the educational field, students are also increasingly adopting this application for academic purposes from their computers called WhatsApp Web. However, more knowledge is needed about the factors that influence the acceptance and use of this social network. Therefore, the purpose of this study is to understand from the perspective of students the factors of acceptance and use of WhatsApp Web for academic purposes during the covid-19 pandemic. A qualitative methodology was used to achieve this objective, through fourteen semistructural interviews with students from various disciplines and universities. The findings of this study were analyzed with the unified theory of acceptance and use of technology (UTAUT). Where a fifth factor teamworkwas incorporated, being additional to the factors already existing in this theory (the expectation of performance, the expectation of effort, the social influence and the facilitating conditions). This study provides new insights as it is a pioneering research that UTAUT uses to interpret the acceptance and use of WhatsApp Web for academic purposes.

Las iniciativas de responsabilidad social empresarial (RSE) son comunes en la industria minera y cuentan con una atenta mirada de sus stakeholders. Sin embargo, es limitada la atención que se le ha prestado a las percepciones que las comunidades anfitrionas tienen sobre ellas. El presente artículo busca explorar las percepciones de una comunidad anfitriona, ubicada en el norte de Chile, respecto a las iniciativas de RSE de las empresas mineras cercanas. Mediante una metodología cualitativa, se realizan nueve entrevistas semiestructuradas (a residentes y trabajadores de la comunidad anfitriona); se analizan los datos con la técnica de análisis temático y, junto a los lentes teóricos de la pirámide de RSE y la teoría de stakeholders, se obtienen los resultados. Los principales hallazgos indican que la comunidad anfitriona percibe diferentes responsabilidades respecto a las iniciativas de RSE de la industria minera. Estas dimensiones comprenden el nivel de importancia percibido, desde la base (más importante) a la punta de la pirámide (menos importante), como la responsabilidad ambiental, la responsabilidad hacia el bienestar en salud y seguridad, la responsabilidad ética, la responsabilidad económica, la responsabilidad legal, y finalmente, la responsabilidad filantrópica. La investigación contribuye a la literatura de RSE en la industria minera, generando implicancias prácticas en las políticas públicas, en la administración de las mineras y en los líderes de la comunidad anfitriona. Abstract Corporate social responsibility (CSR) initiatives are common in the mining industry and have the watchful eye of their stakeholders. However, limited attention has been given to the perceptions of the host communities regarding these initiatives. This paper seeks to explore the perceptions of a host community, located in the north of Chile, regarding the CSR initiatives of mining companies close to their community. Through a qualitative methodology, nine semi-structured interviews (to residents and workers of the host community) are conducted. The data are analyzed with the thematic analysis technique and, together with the theoretical lenses of the CSR pyramid and the stakeholder theory, the results are obtained. The main findings indicate that the host community perceives different responsibilities regarding the CSR initiatives of the mining industry. These dimensions comprise the level of importance perceived by the community, from the bottom (most important) to the top of the pyramid (least important), such as environmental responsibility, responsibility for health and safety well-being, ethical responsibility, economic responsibility, legal responsibility, and finally, philanthropic responsibility. The investigation contributes to the literature on CSR in the mining industry, generating practical implications for public policies, the management of mining companies and the leaders of the host community.