I am an Assistant Professor at the Faculty of Economics of the Jacob of Paradies University in Gorzów Wielkopolski, Poland, and Head of the Department of Organization Management. I hold a PhD in Economic Sciences, specialising in quality economics. My research focuses on quality management, service quality, organisational excellence, healthcare and hospital management, patient safety, innovation, digital transformation, leadership, organisational resilience, corporate social responsibility and sustainable development. My current work examines quality-management practices in Polish hospitals and develops the Quality 5.0 framework for improving hospital management. I am the author and co-author of nearly 80 peer-reviewed publications in management, quality and economics. My aim is to combine rigorous academic research with practical solutions that help organisations improve quality, respond effectively to change and create value for their stakeholders.