The COVID-19 pandemic has forced many organizations around the world to make full use of a variety of emerging online communication platform technologies. Universities are among the organizations that have asked students, tutors, and lecturers to use a number of different online communication platforms to ensure the education process remains uninterrupted. However, the COVID-19 pandemic has generated considerable challenges for the global higher education community while using such emerging technologies. This research has two main goals. First, this paper will begin by investigating whether the online learning platforms used by university students during the COVID-19 period have presented any challenges to their learning. Second, the paper will then go on to address proposed solutions by developing a conceptual model to reduce the impact of such challenges. This research uses an exploratory qualitative research approach, supported by literature content analysis techniques. The data set for this study was collected during the first peak of the pandemic period in Malaysia, between the 16th of May 2020 and the 5th of June 2020. We used SPSS to conduct a descriptive analysis and NVivo12 to analyse data collected from 486 students from different universities in Malaysia. These students disclosed various obstacles they encountered when they used IT platform applications for online learning. These obstacles include (a) work and information overload received from instructors, (b) inadaptability and unfamiliarity of the new online learning environment, and (c) personal health challenges related to stress and anxiety. Based on previous relevant research, this study introduced a set of motivational factors and developed a conceptual motivational model for sustainable and healthy online learning.

Natural language processing (NLP) is the art of investigating others’ positive and cooperative communication and rapprochement with others as well as the art of communicating and speaking with others. Furthermore, NLP techniques may substantially enhance most phases of the information-system lifecycle, facilitate access to information for users, and allow for new paradigms in the usage of information-system services. NLP also has an important role in designing the study, presenting two fields converging on one side and overlapping on the other, namely the field of the NAO-robot world and the field of education, technology, and progress. The selected articles classified the study into four categories: special needs, kindergartens, schools, and universities. Our study looked at accurate keyword research. They are artificial intelligence, learning and teaching, education, NAO robot, undergraduate students, and university. In two fields of twelve journals and citations on reliable/high-reputation scientific sites, 82 scientific articles were extracted. From the Scientific Journal Rankings (SJR) website, the study samples included twelve reliable/high-reputation scientific journals for the period from 2014 to 2023 from well-known scientific journals with a high impact factor. This study evaluated the effect of a systematic literature review of NAO educational robots on language programming. It aimed to be a platform and guide for researchers, interested persons, trainees, supervisors, students, and those interested in the fields of NAO robots and education. All studies recognized the superiority and progress of NAO robots in the educational field. They concluded by urging students to publish in highly influential journals with a high scientific impact within the two fields of study by focusing on the study-sample journals.

Rapid economic developments have led to the excessive consumption of environmental resources. Consumption patterns play a crucial role in deteriorating environmental conditions and influencing consumers to seek sustainability features while purchasing different products. The purpose of this paper was to analyze the sustainability factors that have prompted consumers in Malaysia to buy green products. The primary elements of this research focused on environmental concern, green product awareness, government support, perceived ecological value, community green practice, purchase intention, and green product purchase behavior. Additionally, to explain the relationship between the independent and dependent variables, this research employed the theory of planned behavior as a theoretical framework. A total of 300 questionnaires were collected and examined using smart PLS-SEM. The findings of the research suggest that all factors, including environmental concern, green product awareness, government support, perceived ecological value, community green practice, and purchase intention, influence consumers in Malaysia to purchase green products. Finally, this research discusses the contribution, limitations, and suggestions for future studies related to purchasing behavior towards green products.

KSII Transactions on Internet and Information Systems TIIS Paper Details