The interplay between formal organizing structures and the informal social networks of employees and organizations furthers the resilience of nonprofit organizations that serve the community. This case study draws on qualitative multi-pronged data collected in the aftermath of Hurricane Harvey from two faith networks of social welfare organizations serving the vulnerable in Houston, Texas. Results show that hybrid organizing of formal structures and informal networks contributes to organizational and community resilience. By examining both forms of organizing, this article shows how formal structures offer foundational support to the more informal and nimble social networks across the interorganizational partnerships that support the community. As such, this study extends the process orientation toward resilience by documenting how individuals, organizations, and networks expand organizational internal capacities through disaster relief efforts enacted across levels (employee–organization–community).

Emotional sustainability in the human services sector is crucial for both the organizations and the constituents they serve. However, human services professionals consistently struggle with emotional work as they care for the vulnerable. Despite such challenges, individuals in the human services sector choose to work in emotionally demanding careers and are motivated to serve others. However, such career pathways may not be consistent in other cultures and can further impact the way individuals cope with emotional work. This study explores South Korean social workers and how they experience and sustain themselves through emotional work. Findings show that emotional work led to burnout yet also resulted in fulfillment. Social workers also were mostly led to work in the human services sector by their education system that reflects the unique culture of South Korea. At the same time, these systems were foundational to building sustainability as they bolstered communication networks based on selective ties specific to school.

This study extends the communication theory of resilience (CTR) by examining social networks that facilitate resilience for refugee-oriented humanitarian organizations (ROHOs). This study draws on a network survey and interviews from ROHOs in the United States and South Korea during the height of coronavirus disease 2019. Results illuminate how refugees, generally seen as the subject of concern, become engaged in networks with organizations to facilitate organizational resilience. A close inspection of the nature of interorganizational relationships revealed that resilience was a function of ties that involved engaged communication and not simply transactional relationships. This article shows how organizational resilience is facilitated when the people are engaged as part of organizational networks: networks cutting across systems to organizations to the vulnerable constituents, themselves. The study advances prior research on organizational resilience by specifying what it means to leverage social networks for organizational stability, which has direct implications for the policy and organizational systems.

Recovering from crises, such as hurricanes or wildfires, is a complex process that can take weeks, months, or even decades to overcome. Crises have both acute (immediate) and chronic (long-term) effects on communities. Crisis informatics research often focuses on the immediate response phase of disasters, thereby overlooking the long-term recovery phase, which is critical for understanding the information needs of users undergoing challenges like climate gentrification and housing inequity. We fill this gap by investigating community discourse over eight months following Hurricane Ida in an online neighborhood Facebook group and Town Hall Meetings of a borough in the New York Metropolitan region. Using a mixed methods approach, we examined the use of social media to manage long-term disaster recovery. The findings revealed a significant overlap in topics, underscoring the interconnected nature of online and offline community discourse, and illuminated themes related to the long-term consequences of disasters. We conclude with recommendations aimed at helping designers and government leaders enhance participation across community forums and support recovery in the aftermath of disasters.

This study is preliminary research to develop a smart cradle for women with spinal cord injury. The purpose of this study was to investigate the needs for improvement of the product and important factors related to product development. A focus group interview was conducted with a total of 5 women with spinal cord injury who had experienced parenting after spinal cord injury. After recording all of the focus group interviews, researchers individually analyzed the content and integrated the results. Easy access cradle design for wheelchair users, attachment of wheelchair and cradle when moving at home, an open and lockable door one side of the cradle were required in cradle structures. Electronic height adjustment, bounce mode, children’s motion sensor, and function linked with a smartphone should be reflected in the development of the cradle. This result is meaningful in that it suggests points to be considered in the process of developing an assistive device by reflecting the desire to understand the grievance women with spinal cord injury when parenting. Keywords Smart cradle Spinal cord injury Child care Parenting Focus group interview

This paper demonstrates modelling of the aerobic granular sludge (AGS) process with the pseudo-analytical solutions (PAS) of a biofilm model. A MATLAB programmed graphical user interface platform was developed to facilitate the model calculation and access. Model calibration and validation were carried out through using experimental data collected from a granular sludge sequencing batch reactor operation. The experimental and modelling results identified the distribution of heterotrophs and nitrifiers on the AGS and its contribution to the performance of wastewater treatment. The model could describe multi-species biofilms according to the distinguishing features among the three levels of PAS models. The models demonstrated increasing degrees of interaction (no interaction, competition for nitrogen and layering and protection) between heterotrophs and nitrifiers. Modelling the AGS process using PAS increases the accessibility of the simulation of multiple species in both biofilm and suspended biomass.