A method for QoE parameters prediction in an overall telecommunication system, consisting users and telecommunication network, based on QoS indicators’ values prediction, is overviewed. Four normalization techniques are discussed. An indicators’ Scale Normalization is proposed. Numerical illustrationis presented.

Recently, intuitionistic fuzzy pairs have been used as uncertainty estimations of the request services in service systems. In the present paper, three intuitionistic fuzzy characterizations of virtual service devices are specified: intuitionistic fuzzy traffic estimation, intuitionistic fuzzy flow estimation and intuitionistic fuzzy estimation about probability. Discussed herein are two approaches to the intuitionistic fuzzy estimation of the uncertainty of compositions of services. One of the approaches is based on the definitions of the intuitionistic fuzzy pairs for one service device. The other approach is based on the aggregation operators over intuitionistic fuzzy pairs. A total of six intuitionistic fuzzy estimations of the uncertainty of comprise service device are proposed. The proposed uncertainty estimations allow for the definition of new Quality of Service (QoS) indicators and can be used to determine the quality of service compositions across a wide range of service systems.