South African universities have been forced to transit from face-to-face to online learning (e-learning) as a result of the coronavirus pandemic (COVID-19). However, various challenges hinder disadvantaged students from realising the full potential of e-learning. Therefore, this study’s main objective is to propose alternative pathways to overcome such challenges for students, to enable them to have access to effective e-learning. This study draws on a two-year postdoctoral qualitative research project conducted at a South African university to explore students’ experiences of the transition from face-to-face to e-learning. Twenty-six students completing a curriculum studies programme were purposively and conveniently sampled to generate data using e-reflective activity, Zoom group meetings and a WhatsApp one-on-one semi-structured interview. Findings articulate the digital divide as a hindrance to students realising the full potential of e-learning, yet lecturers still want students to submit assessment tasks and engage with course activities on the Moodle learning management system. With universities using face-to-face learning becoming vulnerable to the COVID-19 pandemic and other challenges which result in a shutdown of university sites, alternatives need to be sought to allow students, particularly disadvantaged students, to realise e-learning.

The coronavirus pandemic (COVID-19) outbreak forced all universities to demand that lecturers move their services fully online and use video conferencing technology (VCT) to supplement learning management systems for online learning (e-learning). They were not given any framework prior to this request, nor sufficient training. This qualitative interpretive case study explores lecturers’ reflections on the use of Zoom VCT for e-learning at a South African university during the lockdown resulting from the COVID-19 outbreak. Eight out of 15 lecturers from a teacher education programme were asked to complete e-reflexive activities and one-on-one semi-structured Zoom interviews. Data were thematically analysed, and the theoretical framework of connectivism was used for guidance. Lecturers found the Zoom VCT to be a useful platform to enhance effective and synchronous e-learning. However, they were battling to address Zoom digital fatigue, promote autonomy, and enhance emotional connectedness. This study provides practical and theoretical interventions to enable university lecturers to cross boundaries of Zoom system feature challenges in order affect e-learning.

This time of COVID-19 has compelled higher education institution (HEI) academics to embrace a digitalised curriculum in teaching, learning, and research. A digitalised curriculum is a plan for and/or a plan of teaching, learning, and research, driven by specific hardware, software, and theories. HEI leaders of teaching and learning have been unsuccessful over the years in promoting the use of various kinds of learning management systems (LMSs) with the aim of embracing a digitalised curriculum. The unsuccessful promotion of LMSs was caused by the lack of compelling situations that forced digital technology refugees to use the LMSs. In 2020, when COVID-19, which originated in China, started to affect other countries, academics desperately transformed their minds in embracing the digitalised curriculum. They started to attend any workshops on the use of digital technologies through Zoom. The findings of the study reveal that the transformation experiences of these academics were reflections, translation, rotation, enlargement, and reduction. These transformation experiences addressed the tension between a performance curriculum and a competency-based curriculum. This study explored the transformation experiences of academics at an HEI in South Africa. Zoom observations, semi-structured interviews and focus-group discussions were used for data collection. A mixed method and pragmatic paradigm were used to frame this study. The study applied purposive with convenience sampling in selecting twenty participants. This study concludes by recommending the identification of values or ideologies relevant to the enactment of the digitalised curriculum that comes to the rescue of HEIs at this time of COVID-19 and beyond.