Mr. Mohamed Helal is a Ph.D. student at the General Management Department, Institute of Management, Economics and Finance, Kazan Federal University. He had a bachelor’s degree and a master’s degree in Hotel Management from the Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University, Egypt. He is a researcher in hospitality and tourism on subjects such as value, customer value, service quality, job stress, customer satisfaction, digital transformation, and entrepreneurship.