Incorporating technologies across all sectors has meant that cybersecurity risk assessment is now a critical step in cybersecurity risk management. However, risk assessment can be a complicated process for organizations. Therefore, many authors have attempted to automate this step using qualitative and quantitative tools. The problems with the tools and the risk assessment stage in general are (1) not considering all the sub-steps of risk assessment and (2) not identifying the variables necessary for an accurate risk calculation. To address these issues, this article presents a systematic mapping review (SMR) of tools that automate the cybersecurity risk assessment stage based on studies published in the last decade. As a result, we identify and describe 35 tools from 40 primary studies. Most of the primary studies were published between 2012 and 2020, indicating an upward trend of cyber risk assessment tool publication in recent years. The main objectives of this paper are to: (I) identify the differences (reference models and applications) and coverage of the main qualitative and quantitative models, (II) identify relevant risk assessment variables, (III) propose a risk assessment model (qualitative and quantitative) that considers the main variables and sub-stages of risk assessment stage, and (IV) obtain an assessment of the proposed model by experts in the field of cybersecurity. The proposal was sent to a group of 28 cybersecurity experts who approved the proposed variables and their relevance in the cybersecurity risk assessment stage, identifying a majority use of qualitative tools but a preference of experts for quantitative tools.

IT departments in non-IT small companies lack guidelines for defining the services they provide and for assigning costs to these services. This article compares international models and standards and describes an approach that can be used by these companies in order to define and implement their service catalog to be used as an input for their IT financial management. The proposed solution is based on the concept of a process asset library. The proposal has been tested in a non-IT small company. The results provide useful insights for companies interested in defining their own service catalog from a standard service catalog