Despite the growing consensus that stakeholders affected by AI systems should participate in their design, enormous variation and implicit disagreements exist among current approaches. For researchers and practitioners who are interested in taking a participatory approach to AI design and development, it remains challenging to assess the extent to which any participatory approach grants substantive agency to stakeholders. This article thus aims to ground what we dub the “participatory turn” in AI design by synthesizing existing theoretical literature on participation and through empirical investigation and critique of its current practices. Specifically, we derive a conceptual framework through synthesis of literature across technology design, political theory, and the social sciences that researchers and practitioners can leverage to evaluate approaches to participation in AI design. Additionally, we articulate empirical findings concerning the current state of participatory practice in AI design based on an analysis of recently published research and semi-structured interviews with 12 AI researchers and practitioners. We use these empirical findings to understand the current state of participatory practice and subsequently provide guidance to better align participatory goals and methods in a way that accounts for practical constraints.

Clinical decision support tools (DSTs), powered by Artificial Intelligence (AI), promise to improve clinicians’ diagnostic and treatment decision-making. However, no AI model is always correct. DSTs must enable clinicians to validate each AI suggestion, convincing them to take the correct suggestions while rejecting its errors. While prior work often tried to do so by explaining AI’s inner workings or performance, we chose a different approach: We investigated how clinicians validated each other’s suggestions in practice (often by referencing scientific literature) and designed a new DST that embraces these naturalistic interactions. This design uses GPT-3 to draw literature evidence that shows the AI suggestions’ robustness and applicability (or the lack thereof). A prototyping study with clinicians from three disease areas proved this approach promising. Clinicians’ interactions with the prototype also revealed new design and research opportunities around (1) harnessing the complementary strengths of literature-based and predictive decision supports; (2) mitigating risks of de-skilling clinicians; and (3) offering low-data decision support with literature.

This paper explores the potential of chatbots, powered by large language models, as a tool for fostering community participation in architectural and urban design. By taking a hybrid approach to community participation in a real-world mixed-use building project, in which we integrated remote chatbot engagements with face-to-face workshops, we explored the potential for a hybrid approach to scaling up the reach of participation while ensuring that such participation is meaningful, genuine, and empowering. Our findings suggest that a hybrid approach amplified the strengths and mitigated the shortcomings of the two methods. The chatbot was effective in sustaining the length of participation, broadening the reach of participation, and creating a personalized environment for introspection. Meanwhile, the face-to-face workshops still played a crucial role in bolstering community ties and trust. This research contributes to understanding chatbots’ strengths and weaknesses in participatory processes, both within spatial design and beyond. In addition, it informs future explorations of participatory processes that span different spatial-temporal configurations.

Architectural design decisions are primarily made through an interaction between an architect and a client during the conceptual design phase. However, in larger-scale public architecture projects, the client is frequently represented by a community that embraces numerous stakeholders. The scale, social diversity, and political layers of such collective clients make their interaction with architects challenging. A solution to address this challenge is using new information technologies that automate design interactions on an urban scale through crowdsourcing and artificial intelligence technologies. However, since such technologies have not yet been applied and tested in field conditions, it remains unknown how communities interact with such systems and whether useful concept designs can be produced in this way. To fill this gap in the literature, this paper reports the results of a case study architecture project where a novel crowdsourcing system was used to automate interactions with a community. The results of both quantitative and qualitative analyses revealed the effectiveness of our approach, which resulted in high-level stakeholder satisfaction and yielded conceptual designs that better reflect stakeholders’ preferences. Along with identifying opportunities for using advanced technologies to automate design interactions in the concept design phase, we also highlight the challenges of such technologies, thus warranting future research.