The purpose of this study is to elucidate the links between declarative knowledge, procedural knowledge, and performance in the context of ISO 9001:2015 certification. It develops a model which tests the impact of training and rewarding on employees’ declarative knowledge, procedural knowledge, and motivation. It tests the effects of declarative knowledge, procedural knowledge, and motivation on employees’ contextual and task performance. The study is conducted in Turkey using data collected from 423 employees working in various firms operating in the textiles, food production, and mining sectors. Our results show that although training and rewarding are important antecedents of knowledge and motivation, ISO 9001:2015 certified firms had difficulties in converting these benefits into better employee performance.

Organizational citizenship behaviors (OCM) are discretionary individual behaviors that are not directly recognized by the reward system, but in the aggregate promote the overall effectiveness and functioning of the organization. Scholarly concern in OCB has increased dramatically over the past two decades. Nevertheless, there are significant research gaps and key issues yet to be addressed. Furthermore, employee empowerment can be conceptualized as the symbolic construction of the personal state of employees characterized by competence, or the skill and ability to perform effectively, and control, or the authority and autonomy to act. The main purpose of our study is to measure of organizational citizenship behaviors and psychological empowerment on teachers.This empiric research is planned to be realized by surveying method. Teachers in province Bursa have been reached and asked to participate in the study. We reached to 332 participants. The survey instrument included organizational citizenship behaviors, psychological empowerment and demographic questions about the participants

The purpose of this study was to explore the indirect and direct relationships of Big-5 and dark personality traits (i.e., extroversion, neuroticism, agreeableness, openness, conscientiousness, narcissism, Machiavellianism, psychopathy, sadism, and spitefulness) with job performance via perfectionism, stress, and social media addiction. A total of 514 private sector employees filled out a query sheet that included the assessment tools for the variables. Path analysis using a multiple mediation model indicated that neuroticism was negatively directly and indirectly related to job performance via stress and social media addiction. Machiavellianism and spitefulness were directly positively associated with job performance, and Machiavellianism-related higher social media addiction diminished the direct positive effect of Machiavellianism on job performance, indicating complex relationships. Furthermore, stress, social media addiction, and perfectionism were related to different personality traits positively and negatively. Findings of the present study suggest that an anti-social personality may promote higher job performance. However, job performance may be adversely affected by the adverse consequences relating to these traits. Professionals and firms that attempt to increase job performance should take anti-social personality traits and their complex effects on job performance into account.

Educational institutions also focus on improving the quality to adapt to today's world's continuous and rapidly changing conditions. In improving the quality of educational institutions, the leadership styles of school principals and the organizational learning that can be applied in school are significant. The leadership styles of school principals and organizational learning are also influenced by the culture that has been settled in the school. In this context, this study was conducted to investigate the impact of leadership styles on organizational learning in high schools. The main focus of this research study is on analyzing the critical role of different leadership styles on organizational learning through the use of a quantitative research approach. The primary data in the current study has been collected from 310 high school teachers working in educational institutions of Turkey. The study found that leadership styles have a significant impact on organizational learning. In addition, transformational and transactional leadership styles positively affect organizational learning, and laissez-faire leadership style hurts organizational learning. However, organizational culture has also been found to mediate the relationship between leadership styles and organizational learning significantly.

The article contains a thorough study of tourist flows in Ukraine during the last 18 years. The tendencies of the development of international tourism during the last 20 years and their influence on the development of tourism in Ukraine have been explored. Particular attention is paid to the analysis of inbound tourist flows. The negative dynamics of tourist arrivals in Ukraine led to the construction of a forecast model for the development of this component of tourism activity with the aim of an objective assessment of future tourist arrivals and the adoption of effective management decisions on improving the situation of tourism in Ukraine. Tourist destinations today are rigorously competing for consumer interest in tourism products. In view of this, tourist facilities operating in the tourist market place particular emphasis on the elements of tourism marketing (product, price, distribution, advertising, human capital, actual data, processes).Modern forecasting systems and methods have been used to build a forecast of tourism development in Ukraine and, in particular, arrivals of foreign tourists to Ukraine. An analytical forecasting model was built by the system of CurveExpert in the form of a polynomial function, analytical forecasting models were built by the system of computer algebra Maple in the form of piecewise linear and piecewise polynomial functions. Numerical prediction models in the MathCAD system using different types of spline-interpolation and predictive functions have been constructed. A comparative analysis of the results of forecasting in different systems was carried out. The results of the comparative analysis give confidence in the development of inbound tourism in Ukraine.

Organisational culture and job satisfaction are crucial insofar as human resources are the most valuable resources organisations have in today's business world. Organisational culture encompasses the characteristics that unite and integrate employees of an organisation and distinguish them from employees of other institutions. An employee who has high job satisfaction is an employee who enjoys his/her job and is satisfied with the conditions provided by the organisation. By doing the best that they can do, employees with high job satisfaction ensure that the institution has a competitive advantage and, as a result, extends its life. In this study, questions about organisational culture, levels of job satisfaction and factors influencing them were examined in higher education institutions in Bishkek, Kyrgyzstan. Determining the relationship between organisational culture and job satisfaction in higher education institutions was also one of the objectives of this study. In this study, factors influencing organisational culture and job satisfaction in the case of higher education institutions in the service sector were investigated. In line with the research objective, a questionnaire was conducted in order to be able to explain the factors influencing organisational culture and job satisfaction of university employees and describe the relationship that exists, if any, between organisational culture and job satisfaction. Results showed that there is a significant linear and positive correlation between organisational culture and job satisfaction at a level of 47.2 %, which corresponded to a medium strength. In this case, an improvement in organisational culture will cause an increase in job satisfaction.