Recent media choice research has focused on attempts to determine what theory best explains people's choices of communication media. Two within-subject policy-capturing studies support the notion that media richness and social influence theories are complementary rather than competing and that the relative importance of choice factors depends on the medium. A comparison of policy-capturing and survey findings points to policy capturing as a useful research methodology. Results also suggest that rational and social factors should be included in comprehensive models of media choice that address both traditional and new media.

This roadmap identifies two developments for improving the process of literature reviewing. First, a method for systematically digitally encoding papers’ core knowledge contributions in the form of a graph is proposed. Second, the creativity literature is reviewed as a source of inspiration for crafting theoretical contributions.

Fake news on social media has engulfed the world of politics in recent years and is now posing the same threat in other areas, such as corporate social responsibility communications. This study examines this phenomenon in the context of firms’ deceptive communications concerning environmental sustainability, usually referred to as greenwashing. We first develop and validate a new method for automatically identifying greenwashing, using linguistic cues in a sample of tweets from a diverse set of firms in two highly polluting industries. We then examine the relationship between greenwashing and financial market performance for the firms in our sample. Prior research has identified these issues as some of the most important gaps in the extant literature. By addressing them, we make several important contributions to corporate sustainability research and practice, as well as introducing notable improvements to automatic greenwashing detection methods.

Gamification is gaining popularity in organisational settings, yet it is unclear if investments in organisational gamification will pay off, given that reports of mixed results are commonplace in the literature. It is important that potential factors behind any mixed results from the initial wave of gamification research be identified and addressed before organisational scholars and practitioners start investing valuable resources into large-scale gamification projects. In this Issues and Opinions paper, we identify and discuss several reasons that may be contributing to the problem of mixed results. We ground our arguments in an umbrella review of the gamification literature. In line with the theme of “Putting more than mere ‘Fun and Games’ into Systems” for this special issue, we propose a framework grounded in Adaptive Structuration Theory and present a set of research questions that can help guide future organisational gamification research. Further, based on the strengths and limitations of our work, we identify several additional avenues to stimulate future research and produce fresh practical insights.