Decision making is a key to business or project success in any sectors, especially in construction that requires handling numerous information and knowledge. Multiple criteria decision making (MCDM) is an important tool for decision problem solving due to simultaneous consideration of multiple criteria and objectives. Various MCDM methods are continually emerging and tend to be increasingly adopted to address the real-world construction problems. Therefore, it is urged to systematically review the existing body of literature to demonstrate the evolution of the mainstream MCDM methods in general and their application status in construction. A total of 530 construction articles published from 2000 to 2019 are selected in this study and then categorized into seven major application areas using a novel systematic literature review (SLR) methodology. The bibliometric analysis is then used to describe the research trend. Subsequently, the qualitative discussion by themes is conducted to analyze the application of MCDM methods in construction. A further discussion makes it possible to identify the potential challenges (e.g. applicability, robustness, postpone effect, dynamic and prospective challenges and scale problem) to existing research. It also contributes to the recommendation of future directions for the development of MCDM methods that would benefit construction research and practice.

Companies rely on advanced digital technologies to empower their operations and sustainable development. Environmental information disclosure (EID) by companies is critical in achieving net zero goals and sustainability. This study empirically investigates the impact of digital transformation (DT) on EID and how the ability of the top management team affects the relationship. We build a model based on the information processing theory and test it using panel data collected from 929 listed companies in China. The findings show an inverted U‐shaped relationship between DT and environmental information disclosure, and the top management team's ability weakens the relationship. The study provides empirical evidence that DT is a double‐edged sword for environmental information disclosure. Also, the results suggest that the top management team may substitute or complement digital technologies in EID during the different stages of DT.

Purpose: This paper aims to empirically explore the evolution of servitization and how platforms affect the transition between the stages of servitization.Design/methodology/approach: The authors conducted an in-depth case study of a Chinese manufacturer (i.e. Haier) using a longitudinal design. Three rounds of data collection were conducted between 2014 and 2020. The authors carried out 50 semi-structured interviews and 11 workshops to collect data from senior and middle managers of Haier and its business partners.Findings: The authors found that Haier’s servitization journey includes three stages (i.e. product-oriented solution, integrated solution and smart connected solutions) that evolve in the target of the services and the digital components of the solutions. Haier has also developed three types of platforms (i.e. service platform, supply chain platform and platform ecosystem) to support the implementation of servitization. The empirical evidence reveals that platforms can address the complexities that emerged when Haier implements the different stages of servitization as well as enable Haier to transition from one stage of servitization to the next.Originality/value: This study enhances the current understanding of the evolution of servitization and the roles of digital technologies in the transition between the stages of servitization. It also provides empirical evidence regarding how the platform approach enables the development of servitization. By clarifying the interplay between servitization and platforms, this study provides guidelines for managers on how to develop platforms to both advance and benefit from servitization.