The advancements in autonomous driving technology are triggering a worldwide disruption to the transportation industry. In the state of Kuwait where people enjoy high financial power, there is a market for introducing a wide range of high-tech vehicles with various levels of autonomous driving. This study follows a qualitative approach based on focus groups and semi-structured interviews with individual and corporate customers, including mainly taxi, food, parcel and cargo companies. It explores the most appealing autonomous features to those segments based on Osterwalder’s Value Proposition Canvas. Results indicate that individual drivers, taxi companies and domestic cargo delivery companies perceive potential values in buying level-3 autonomous vehicles (AVs), which provide conditional automation that enables the vehicle to drive itself under the supervision of the human driver. On the other hand, respondents see appealing market opportunities for level-4 driverless vehicles in controlled areas belonging to the oil sector, as well as those at marine ports and airports.

This research aims to determine key drivers for intention to use digital banking services, i.e., e-banking, m-banking in Kuwait. Data was collected from 202 bank customers using a questionnaire. All items were measured by a 5-point Likert scale. Factor analysis was used, identified the following variables: 1. Perceived usefulness, 2. Perceived ease of use, 3. Perceived risk, 4. Subjective norm, 5. Perceived behavioral control, 6. Trust, 7. Word-of-Mouth, 8. Attitude, and 9. Intention. Average scores concluded that respondents gave highest value for usefulness of digital banking services. Generally, respondents worry about their privacy, especially providing personal information, and fear of phishing.

This study aims to explore digital tools such as blockchain, the internet of things, artificial intelligence (AI), and big data analytics, and how these tools could be used to optimize supply chain operations across environmental, economic, and social dimensions. Key performance indicators (KPIs) will focus on enhancing resource efficiency, enabling real-time traceability, reducing carbon footprint, and improving stakeholder collaboration. The research identifies the role of digital transformation in aligning sustainability with operational excellence. Through an extensive literature review, this study highlights best practices in the adoption of these technologies across various industries. This research contributes to both academic and practical discussions by providing an integrative conceptual framework that links digital innovation with sustainable supply chain performance, offering actionable insights for managers and policymakers striving to meet evolving environmental standards and market expectations.

The literature on continuous mobile banking use lacks research on cross-cultural variations and comparisons between countries at different levels of economic and technological development. These differences can lead to varying perceptions and attitudes among residents. This study aimed to identify significant differences between Kuwaiti and Serbian university students in their use of mobile banking applications and their perceptions of factors influencing such usage. The data on eight constructs that have been hypothesized in previous literature to impact continuous mobile banking app use were collected: perceived usefulness, perceived ease of use, confirmation, perceived trust, compatibility, privacy, environmental awareness, and satisfaction. The Mann-Whitney U-test was employed to test for differences in perceptions between the two groups. The findings suggest that differences in perceptions between the two countries are influenced by cultural backgrounds, development levels, user habits, mobile banking app characteristics, and socio-economic factors. Request access from your librarian to read this chapter's full text.

This paper explores women’s entrepreneurship in Kuwait in terms of sustainability, as defined by the United Nations (UN)

In the fast-paced business world of today, performance management is a phrase that is used in many different fields and at all levels of an organisation. Global rivalry, quick technology advancement, interconnectedness, and economic liberalisation have all made it harder for organisations to survive. In order to improve agility and boost business outcomes, companies are using strategic performance management (SPM) frameworks that incorporate goal alignment, real-time analytics, and continuous feedback. This shift is particularly relevant in the context of Kuwait, where digital transformation—a major pillar of Vision 2035 aimed at transitioning the nation toward a knowledge-based economy—demands data-driven approaches to performance management. This chapter adds to the expanding body of knowledge on digital-era HR practices by linking people management to the goals of national development to establish sustainable, high-performing workplaces in Kuwait.