Background and Objectives: There is a lack of understanding of how older adults’ involvement and participation matters in actual design practice. This systematic literature review investigates existing empirical studies involving older users during the design of technologies and explores the nature and consequences of involving older people.Research Design and Methods: Our literature review is informed by the guidelines of the PRISMA statement. We examined the included studies by means of thematic content analysis to identify the nature of older users’ involvement and existing evidence on what consequences it has.Results: In total, 40 empirical studies published in the period 2014–2018 are included in the review. Most empirical studies involve older people from local networks, with underlying stereotypical images and at lower levels of participation. The results reveal three main consequences of involving older users: learning, adjusted design, and an increased sense of participation. Furthermore, we found that user involvement is a structured process whose outcomes are contingent on a range of premises.Discussion and Implications: Synthesizing the results, we develop the concept of user involvement and present an analytical framework. Our results have implications for researchers and policy makers, since they throw into question the widely held assumption that involving older people inevitably yields beneficial outcomes.

We propose directions for future research on aging and technology to address fundamental changes in the experience of later life that come with the “digitization” of societies. Our argument is contextualized by the massive investments of policy makers and companies in gerontechnologies and their failure to create scale and impact. Partly this failure is due to an interventionist logic that positions new technologies as interventions or solutions to the problems of aging. What has been overlooked – at least theoretically – is how aging is already co-constituted by gerontechnology design, the socio-material practices it enacts, and the policy discourse around them. Goals are (a) reviewing elements of the current aging and technology agenda, (b) demonstrating how the interventionist logic has hampered theory development (and practical impact), (c) pulling together key insights from the emerging body of empirical literature at the intersection of social gerontology and Science and Technology Studies (STS), with the objective of (d) providing directions for future research on aging and technology. Our argument presents the theoretical gains that can be made by combining insights from STS and social gerontology to research the co-constitution of aging and technology.

This paper presents a model for studying ageing and technology. It investigates the theoretical gains that can be made by combining insights from Age Studies and Science and Technology Studies (STS). Although technology has become a much more salient part in the everyday lives of older people and investments are high in technologies to deal with the alleged challenges of demographic change, theory development about ageing–technology relations has not kept up with these trends. Partly this is due to the poor connection between the social scientific understanding of ageing and the technically focused discipline of gerontechnology. This has led to an interventionist logic that underlies much of the current and implicit theorising about ageing and technology. We briefly analyse the problems of the interventionist logic and then present a model that conceptualises ageing and technology as co-constituted. We propose this model – which we call the CAT-model – to highlight a number of fundamental ideas about ageing–technology relations. At the centre are four different arenas (life-worlds of older people, design worlds, technological artefacts and images of ageing) in and across which these relations can and should be studied. To develop the model, we build on our own theoretical and empirical work over the last decade, and on examples from recent scholarship that straddle the disciplinary boundaries between STS and Age Studies.