Purpose: This study investigated the extend at which stress has affected the performance of staff in organization setting. It addressed how performance can be improved upon for effective service delivery. Improving the performance of employees working within an organization has received attention in different contexts. This occurs because for an organization to achieve high performance, the contributions of its employees matter a lot to achieve their goals. For any organization to achieve its essence, it must have acquired the right calibre of employees and managed them properly. Is at the instance of this that this study was carried out to address how improved performance can be recorded and how stress can be properly managed for effective service delivery. Theoretical framework: The aim of stress management is to ensure effective performance of staff in organization and to meet the aim of the organization and deliver services effectively. Several concepts, such as: stress, stressors, signs, symptoms and sources, stress management, stress management practice and employee performance were reviewed to align with the direction of the study. The focus is to see to how personnel in organization can perform effectively, be able to manage stress. Factors causing stress were studied and addressed. Methodology/Design/Approach: This study which is descriptively adopted the survey research method. The study was carried out at a private university in southwest Nigeria. The population of this study comprised all the non-academic staff in the university. Two hundred and eighty (280) non-academic staff of the University participated in the survey. The questionnaire was the instrument for data collection in this research. Inferential and descriptive statistics were used to analyze the data that had been obtained. Findings: The study finding revealed that stress has a significant impact on employee performance. The outcome also showed a substantial correlation between employees' performance and personal stress management strategies. This suggests that personal stress management strategies should be encouraged because they are linked to workers' productivity. The findings suggest that its contribution to employee performance is minimal perhaps because individuals do not adopt these techniques of stress management. Research, Practical & Social implications: The study concentrate on how stress can be well managed in organization because of the ill stress has caused in the performance of organization. It has also been established that there are two techniques namely individual and organisational approaches to stress management. Originality/value: The study added value to body of knowledge because its outcome showed that without effective stress management strategies, organization can not meet up with its optimization level in terms service delivery and achieving the goals of the organization. The individual techniques of stress management were found to have a significant role to play in suppressing employee poor performance while the organizational stress management techniques provide organizational support for employees to improve their performance on the job. This study established that effective stress management among non-academics of Bowen University would improve their performance on the job. The study as recommends that Management should redefine the stress management policy of the University to address gaps in it and make it more robust.

The quality of healthcare service delivery under the existing health maintenance organisations (HMOs) in Nigeria has been a major concern to enrollees who have contested the value received from their respective HMO accredited hospitals under the program. This paper appraised health maintenance organisations’ performance in the Nigerian healthcare service sector capturing enrollees’ experience on the issues of access, responsiveness, and quality of healthcare service choice to measure the success or failure of the program since inception. The study adopted survey design with three hundred forty enrollees of ten leading HMOs in Nigeria that operate in different parts of Lagos Metropolis. Data collected were analysed with relevant descriptive and inferential statistics while hypotheses tested were at 0.05 level of significance. Findings revealed that HMO accredited hospitals have not ensured adequate access of enrollees to healthcare services, their responsiveness to enrollees’ healthcare requests have not been impressive, and quality of healthcare services to enrollees have also not been excellent. Based on the findings, the study recommends that HMOs and government should improve on monitoring the quality of healthcare service delivery at their accredited hospitals and concluded that the performance of the HMOs in the area of healthcare service delivery is not world class when it comes to access, responsiveness, and quality of service delivery.

Introduction: Medium-sized firms around the world are confronted with several challenges which have continued to hamper their growth chances. One of these issues is lack of global best practices in health and safety. This issue is pronounced among medium-sized manufacturing firms in Nigeria. It was against this backdrop that the study investigated the state of health and safety issues in selected Nigerian medium-sized manufacturing firms. Methods: Survey research design was adopted involving leading medium-sized manufacturing firms in Nigeria. Issues pertaining to health and safety were identified and analyzed. Data were gathered through administration of structured questionnaire and observation check list. Analyses were presented through appropriate statistical means. Results: Relatively secured work environment, workers’ exposure to hazard, absence and inadequate protective devices for workers, archaic fire system infrastructure, lack of insurance cover for workers, irregular health and safety training, inconsistent compliance to health and safety rules were found as the issues in selected Nigerian medium-sized manufacturing firms operating in Nigeria. Conclusion: Health and safety issues is a cog in the wheel of Nigerian medium-sized manufacturing firms. It is imperative to address this issue to strengthen the operations of the industry. The promotion and practice of hygienic health system and safety culture by workers and management must be the way of life in manufacturing firms.

Purpose: The study examined the effect of employee job satisfaction on employee productivity, assessing the impact of communication as an indicator of job satisfaction in the Nigerian federal civil service. A part of efforts to achieve the eight Sustainable Development Goal of Decent Work and Economic Growth by 2030. Theoretical Framework: Low performance and high turnover rates can result from job dissatisfaction which has been peculiar case in the public and private sector, attempt to deal with it has not been yielding positive result in the civil service in Nigeria (Rinny et al., 2020; Sadiq et al. 2020). Therefore, there is need to empirically investigate the impact of communication on employee productivity in Nigerian federal civil service which lacks sufficient research. Methodology: The study used a survey research design and purposive non-probability sampling where the data are collected through the distribution of 2,836 questionnaires to the staff of 10 Nigerian federal civil services. In order to gather data for the study, Demographic data were analyzed using basic descriptive statistical methods like mean, percentages, and standard deviations, while inferential statistics were analyzed using econometric methods like multiple and logistic regression, as well as Karl Pearson's Product Moment Correlation Coefficients. Findings: Finding of the study showed that employee productivity is strongly and favorably affected by (communication) as proxy for job satisfaction. Nonetheless, in the Nigerian Federal Civil Service, the interaction of work environment moderating between communication had no impact on employee productivity. Research, Practical & Social Implication: The study recommends that organizations should establish transparent and accessible communication channels that involves implementing regular feedback mechanisms to ensure that employees feel heard and valued Originality/Value: It is quite unusual with previous study using communication as proxy for job satisfaction as an independent variable, Also, none of the previous used work environment as mediating variable in the interplay between communication and employee productivity in civil service in Federal Capital Territory Abuja Nigeria.

Purpose:  This study examined the concepts of poverty, youth unemployment and vocational and entrepreneurial skills acquisition. It also identified the various factors responsible for poverty and youth unemployment in Nigeria. It highlighted the rationale for Nigerian youths to acquire vocational and entrepreneurial skills for self-reliance, income generation, wealth creation and employment generation for others. Theoretical Framework: The aim of vocational and entrepreneurial skills acquisition is to make it practicable in order to drive and deliver the purpose of job creation and poverty alleviation among Nigerian youths. Making it more practicable achieves the driving force to creating economic values and creative business engagements by Nigerians. The focus also provides job opportunities for the teeming Nigerian youths, channels their future to productive activities and turn to make poverty and unemployment to be things of the past if the practicability is achieved through entrepreneurial activities. Design/Methodology/Approach: The study adopted the mode of conducting literature review and conceptualization of the variables and x-rayed the reasons for poverty and unemployment and deepen how the social problems can be identified and reduced to the barest minimum in Nigeria. Findings: Our findings revealed there is serious poverty and unemployment in Nigeria. It as well suggest that it is of valuable and useful direction to promote practicable skills acquisition among Nigerian youths and that the curricula of Nigerian educational institutions should be more pragmatic and have built-in-job training programmes that would enable students to acquire relevant practicable vocational and entrepreneurial skills required for self-employment, job and wealth creation and poverty alleviation. While all stakeholders should be actively involved in the funding of vocational and entrepreneurship education. Research, Practical & Social implications: This study in its focus contributes to a better understanding of the important role being played by entrepreneurial skills acquisition in achieving practicable vocational skills and to develop entrepreneurial attitudes of Nigerian youths that will form the economic growth of the country through their engagements and make them employers of labour through their acquired practicable vocational skills acquisition to better the society. This study also contributes to a better understanding of the causes of the menace which therefore proffers solution to tackling the problem of poverty among Nigerian youths through the provision of a viable, robust, comprehensive and practical-oriented vocational and entrepreneurship education. It also expressed how the collective responsibility of all prominent Nigerians could be keyed-into supporting entrepreneurship programmes in Nigeria in the area of funding of vocational and entrepreneurship education in Nigeria which both Government at Federal, State and Local Government levels and the Non-Govermental Organisations (NGOs).   Originality/value: The added value of this study provides insights on how vocational entrepreneurial skills acquisition programmes can be practicable effective in a way to structure the future of Nigerian youths and citizens for productive economic activities. It is as well sought how poverty and unemployment can be reduced and make citizens focus for economic growth and self-dependence businesses.