Since 2012, several national and international projects on ambient assisted living (AAL) active and healthy ageing gave insight into the different steps of development processes where the requirements of the target group were not met or just failed to be realized. This article shall provide a summary of terms and requirements from the experience of practice and project work on the topic. This article is a reflection and guide for self-criticism for technical developers. Starting with some terms and how they are linked to each other gives an overview of the field of action for the projects, which our experience is based on. A mixture between literature and results of projects illustrates the requirement analysis as it was anticipated in recent years. The conclusion consists of recommendations for further research on requirements.

Over the last years, capabilities of robotic systems have quantitatively and qualitatively improved. But going beyond isolated robotic systems, the integration and interoperability of robotic capabilities in complex work processes remains a major challenge. This lack of tools to integrate robots needs to be addressed on technical, semantic and organizational level. In the ROBxTASK research project, we developed an approach to support cooperation between different types of users in order to enable domain experts, with no robotic know-how, to work with robot-assisted workflows. By engineering robotic skills at a useful and usable level of abstraction for experts in different domains, we aim to increase re-usability of these skills on two different levels, (robotic) device level, and on level of application specific workflows. The researched prototype consists of a web platform, which allows (a) engineers to register (robotic) devices and the implemented skills of the devices, (b) domain experts to use a graphical task design environment to create workflows across multiple robotic devices and lastly (c) robot co-workers to download and execute the workflow code in a local environment with digital twins or real robots. Additionally skills and workflows can be shared across organisations. Initial user studies have shown that the visual programming environment is accessible and the defined skill-set is easy to understand even for domain experts that are inexperienced in the field of robotics.

Background: The COVID-19-crisis has posed major challenges for organisations providing care in terms of fulfilling their contracts as well as maintaining their quality standards. This project aimed to analyse the implementation of gender and diversity sensitive crisis preparedness in health and social care organisations in Austria. The innovation of this project lies in the organisational crisis preparation including the interfaces of all organisations and actors involved in the care of a vulnerable person. Methods: A comprehensive survey and analysis of existing structures and processes was carried out. A participatory approach was used to develop modular guidelines tailored to different crisis scenarios. This was followed by a detailed process analysis, integration of good practices and the creation of assessment tools for practical evaluation. Staff training and technology needs were identified, followed by an assessment of the applicability of the findings to other social sector organisations. Results: This project created guidelines with modular structures that enable preparation for crises and their consequences. Thereby strategies for risk mitigation and good practice examples, e.g. from the COVID-19 pandemic, were developed. A self-assessment of the status of crisis preparation as well as the continuous monitoring with special consideration of the intersectional diversity of the target groups and their vulnerability was developed and made available on the web. Conclusions: The project results in guidelines as well as a self-assessment and monitoring tool directly benefiting the participating organisations. Through its transferability to other organisations the project promotes overall crisis resilience and sustainably strengthens the care for vulnerable groups in times of crisis. In addition, solidarity-based help in crisis situations is promoted. The project promotes not only organisational, but also individual as well as macro-social and economic benefits. Key messages: • The project developed guidelines for gender and diversity sensitive crisis preparedness for health and social care organisations, including risk mitigation strategies and self-assessment/monitoring. • Crisis preparation must be systematically implemented in health and social care organisations involved in care of vulnerable persons.

Issue/Problem: Health professionals face physical and mental stressors (risk factors) due to challenging working conditions. Description of the Problem: Despite high levels of health literacy among healthcare workers, maintaining healthy habits is challenging due to variable shifts, including nights, high workloads, and intense emotional and mental demands. Adopting a healthier lifestyle requires personal changes that can be difficult to implement, particularly in nursing and caregiving. This is critical, as retaining and attracting new staff in these fields is essential for the healthcare sector. Results/Effects/Changes: To address these challenges, it’s crucial to boost intrinsic motivation and provide healthcare workers with practical tools to support their well-being and encourage them to remain in the sector. The WeCare project offers a mobile app designed as a ‘pocket coach,’ accessible at any time. Healthcare professionals can use the app to assess their current mental well-being through self-evaluation. With built-in assessments and predefined thresholds, the app tracks stress levels and quality of life. Depending on the outcomes, users are automatically guided to appropriate information, gamified activities, and exercises tailored to their specific needs. The project, running from 2022 to 2024, is co-funded by the European Union’s Erasmus+ programme. Lessons: The app is beta-tested during 2024 in five countries: Germany, Austria, Serbia, Poland, and Italy, with local language support. The test group will consist of healthcare professionals and related professions. The results, including user engagement and motivational factors are analyzed. As the project concludes in autumn, comprehensive recommendations and lessons learned will be compiled and presented at the European Public Health (EPH) Conference. This will also include sharing the app and its solution with the broader healthcare community. Key messages: • The WeCare app supports healthcare workers’ mental health with a mobile “pocket coach” that provides personalized exercises. Through gamification, it promotes healthy habits and boosts job motivation. • It is critical to support healthcare workers, as retaining and attracting new persons is essential for the healthcare sector.