The public sector is facing significant challenges regarding public services provision, including declination of users’ trust and limited resources. An alternative approach to traditional public service provision with the potential to address these challenges is the co-creation of public services. Co-creation promises to foster innovative solutions to provide high-quality services that respond to users’ needs. Considering this background, we aim at critically exploring public service co-creation via a scoping review, employing the PRISMA-ScR method. Our review focuses on 25 empirical studies out of 75 analyzed articles that examine the implementation of co-creation of (digital) public services and investigates how the empirical literature portrays the concept of public service co-creation. Our findings primarily suggest that co-creation can be implemented in a wide range of sectors and settings, to improve public services and to foster innovation, throughout the whole public service cycle, using a variety of digital, analog and hybrid co-creation tools and strategies. Yet, our review has also shown that there is still an implementation gap that needs to be bridged between knowing and doing in the context of public services co-creation in a digital setting.

Current open data systems lag behind in their promised value creation and sustainability. The objective of the current study is twofold: 1) to investigate whether existing open data systems meet the requirements of open data ecosystems, and 2) to develop a research agenda that discusses the gaps between current open data systems on the one hand and participatory, value-creating, sustainable open data ecosystems on the other hand. The literature reveals that the main characteristics of value-creating, sustainable open data ecosystems are user-drivenness, inclusiveness, circularity, and skill-based. Our comparative case study of five open data systems in various application domains and countries highlighted that none of these systems are real open data ecosystems: they often do not balance open data supply and demand, exclude specific user groups and domains, are linear, and lack skill-training. We elaborate on a research agenda that discusses how research should address the challenge of making open data ecosystems more value-generating and sustainable.

There exists a demand for effective land administration systems that can support the protection of unrecorded land rights, thereby assisting to reduce poverty and support national development—in alignment with target 1.4 of UN Sustainable Development Goals (SDGs). It is estimated that only 30% of the world’s population has documented land rights recorded within a formal land administration system. In response, we developed, adapted, applied, and tested innovative remote sensing methodologies to support land rights mapping, including (1) a unique ontological analysis approach using smart sketch maps (SmartSkeMa); (2) unmanned aerial vehicle application (UAV); and (3) automatic boundary extraction (ABE) techniques, based on the acquired UAV images. To assess the applicability of the remote sensing methodologies several aspects were studied: (1) user needs, (2) the proposed methodologies responses to those needs, and (3) examine broader governance implications related to scaling the suggested approaches. The case location of Kajiado, Kenya is selected. A combination of quantitative and qualitative results resulted from fieldwork and workshops, taking into account both social and technical aspects. The results show that SmartSkeMa was potentially a versatile and community-responsive land data acquisition tool requiring little expertise to be used, UAVs were identified as having a high potential for creating up-to-date base maps able to support the current land administration system, and automatic boundary extraction is an effective method to demarcate physical and visible boundaries compared to traditional methodologies and manual delineation for land tenure mapping activities.

Background: Governments around the world own multiple datasets related to the policy domain of health. Datasets range from vaccination rates to the availability of health care practitioners in a region to the outcomes of certain surgeries. Health is believed to be a promising subject in the case of open government data policies. However, the specific properties of health data such as its sensibilities regarding privacy, ethics, and ownership encompass particular conditions either enabling or preventing datasets to become freely and easily accessible for everyone. Objective and methods: This paper aims to map the ecosystem of open health data. By analyzing the foundations of health data and the commonalities of open data ecosystems via literature analysis, the socio-technical environment in which health data managed by governments are opened up or potentially stay closed is created. After its theoretical development, the open health data ecosystem is tested via a case study concerning the Data for Better Health initiative from the government of Belgium. Results: Creation and assessment of an open health data ecosystem consisting of stakeholders, interests, information policies, and data preparation activities. Conclusions: The policy domain of health includes de-identification activities, bioethical assessments, and the specific role of data providers within its open data ecosystem. However, the concept of open data does not always fully apply to the topic of health. Such several health datasets may be findable via government portals but not directly accessible. Differentiation within types of health data and data user capacities are recommendable for future research.