The purpose: The purpose of this study was to find the impact of organizational commitment and Job satisfaction on nurses’ job performance. Methodology: The study conducted at the hospital of Ibn al-Athir and employed a quantitative method by structured questionnaires to collect the data. 200 questionnaires were distributed randomly and only 108 valid surveys likewise; the valid questionnaires have been analyzed by SPSS to exam the impact of organizational commitment and job satisfaction on job performance. Findings: the results indicated there is a positive and significant impact of Job satisfaction on nurses' performance. However, the three components of organizational commitment, Affective Commitment, Continuance Commitment, and Normative Commitment have a positive and significant impact on nurse's performance. The findings of this research indicate that employees ' job satisfaction and organizational commitment components play a critical role in nurses' performance. Implications: of this study to enrich the body of literature in the context of Iraq, which is suffering from a lack of studies related to nurses' performance. Novelty: the study provided useful and valuable recommendations to hospitals to increase nurse performance in the context of Iraq.

The importance of e-service and e-satisfaction in the education sector has increased nowadays due to the COVID 19 pandemic and most of the universities have shifted to electronic platforms to communicate with their students. Some studies had been conducted in Iraq and other developing countries to measure e-service and e-satisfaction in the education sector. the purpose of this study was to investigate the impact of e-service on e-satisfaction among undergraduate students. The survey was conducted at three private universities located in Erbil, Iraq. The study employed a convenience sample and the data was collected using questionnaires. Later, the questionnaire responses were analysed by AMOS after ensuring the validity and reliability of the model. The results showed that the responsiveness and privacy and security had a positive and significant effect on students’ e-satisfaction. On the other hand, efficiency, reliability and ease of use had an insignificant impact on e-satisfaction among students. The results indicated that responsiveness was the most important factor and led to an increase in the e-satisfaction among students. As such, the decision-makers at universities should be concerned and work towards enhancing the responsiveness as well the privacy and security for students.

This study aims to investigate the influence of organizational commitment and job satisfaction on organizational citizenship behaviours among hotel employees in Baghdad, Iraq. By exploring these relationships, the study seeks to provide insights into how these factors can stimulate positive employee behaviours that go beyond their formal job requirements. Data were collected through a questionnaire survey distributed to 200 hotel employees, out of which 149 valid responses were received. The data were analyzed using AMOS software to ensure the validity, reliability, and model fit of the measurements. Structural equation modelling was employed to test the hypothesized relationships between organizational commitment, job satisfaction, and organizational citizenship behaviours. The results revealed that both organizational commitment and job satisfaction have a positive and significant impact on organizational citizenship behaviours among hotel employees. Organizational commitment was found to have a stronger influence on enhancing these behaviours compared to job satisfaction. The study concludes that fostering organizational commitment and job satisfaction is crucial for promoting organizational citizenship behaviours among hotel employees. This highlights the importance of creating a supportive and engaging work environment that enhances employees' emotional attachment to the organization and overall job satisfaction. The finding also fills the gap in the literature related to this article in the Iraqi setting, where studies about organizational citizenship do not exist in this context.

During the COVID-19 pandemic, E-learning resources played a critical role to help educators organize, prepare, implement and track the learning and teaching process in the higher education system. The purpose of this study is to determining the effect of the dimensions of the UTAUT2 model on the behavioral intention (BI) of Iraqi students to use e-learning, the UTAUT2 consists of performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), hedonic motivation (HM), price value (PV), and habit (HA) as proposed by the Unified Theory of Acceptance and use of Technology (UTAUT2) on Iraqi students' behavioral intention to use E-learning. This study employed quantitative methodology that utilized the deductive approach and the study variables were examined via hypothesis testing. The purposive sampling was applied for sample selection and questionnaire were distributed by using Google Forms among undergraduate students at Cihan university Erbil, Iraq. Overall, 213 valid responses were analyzed by using Structural Equation Modelling (SEM). The result indicated the positive and significant impact of PE, EE, FC and HA on behavioral intention to use E-learning among students. However, SI, HM and PV were insignificant. The decision Makers should enhance the performance of system at university to meet the expectation of students as well improve the facilitating at universities. The results of the study are useful for universities, teachers and educators, decision-makers at universities and higher education system in designing and implementing their online system, as well as in making appropriate decisions to allow an increased number of university students to embrace E-learning.