Background: The increasing use of technology is rapidly changing our personal and professional lives. Smartphones allow users to access information in ways previously not possible and our patients may be accessing apps to source information about orthodontics and help them through their treatment.

The General Dental Council (GDC) has as its primary responsibility the protection of the general public by regulating all dental professionals in the United Kingdom. Complaints brought to the attention of the GDC regarding the conduct of members of the dental profession are dealt with in a regulated manner. This study briefly reviews the relevant procedures and analyses 209 cases brought before the Professional Conduct Committee of the GDC over a five-year period. The results show an annual increase from 23 cases in 2003 to 65 cases in 2007 (0.18% of registered dentists) and provide information on the geographic distribution of registrants as well as their country of origin and year of qualification. The charges, outcomes and determinations give an indication of the clinical and non-clinical misdemeanours committed by members of the profession. The outcomes and final determinations handed down (56 erasures and 37 suspensions) reflect the serious view the GDC holds regarding the professional conduct of all dental professionals.

The Nance palatal arch is considered a useful means of maintaining arch length and reinforcing anchorage control in the orthodontic patient. Difficulty with oral hygiene around the Nance arch and inflammation and bunching of the gingivae under the acrylic fitting surface are common problems associated with this appliance. We present a case of alveolar bone loss and gingival recession around the palatal root surfaces of the upper incisor teeth following use of Nance palatal arch. A possible cause for this is explored and management of the patient after the Nance arch was removed is discussed.