Purpose: In Industry 4.0 era, many existing port logistics systems are inconsistent, old and ineffective and it restricts the effective operations of port logistics. The study aims to understand the issues faced by the players/actors of port logistics in the Industry 4.0 era for emerging economies and to develop a conceptual framework for managing the port logistics issues associated with it and by providing their possible solutions.Design/methodology/approach: The study is divided into two parts, first part deals with identifying the major port logistics issues in Industry 4.0 era for emerging economies. It is achieved by conducting a semi-structured interview during the field visit to one of the major container handling ports in India. Second, the study adopts Soft System Methodology (SSM) to understand the issues and challenges faced by various actors of port logistics in the Industry 4.0 era and uses CATWOE analysis to identify the root causes.Findings: Issues related to loading/unloading, transit, storage (warehouse), customs clearance, regulatory authorities, port management unit and inland transport connection providers are considered in the study and using SSM a final implementable model has been developed. This study focuses on analyzing and understanding the complete communication and organization structure of the port logistics system. The study identifies the major issues, various inefficiencies and root causes faced by various actors of port logistics during information sharing, cargo movement, the arrangement of the cargo shipments, etc. Further, the study develops a final implementable model by combining the delivery system, criteria system and Industry 4.0-enabled system.Research limitations/implications: The study enables concerned authorities like state government, central government and policymakers to have a profound understanding of the issues faced by the actors of the port logistics system. The study brings out valuable insights that help managers and stakeholders to make informed decisions for managing the port logistics issues and develop necessary policies aimed to deliver the cargoes in right place at right time. The current study also has some limitations because of sensitivity associated with concerned areas, due to its confidentiality, lack of availability of complete data and the nonsharing attitude of respondents. Further, the study was conducted only for private container shipping terminals and public container terminals were not included.Originality/value: This research analyzes the port logistics sector as a whole system through SSM to identify issues and challenges faced by various actors of port logistics for emerging economies in the Industry 4.0 era. The study develops a comprehensive and integrated framework for reducing the unpredictability of costs and time for key processes. Further, the framework creates a transparent platform and helps in bringing standardization to ports.

Purpose: Recent worldwide developments have altered how businesses operate. As a result, when making business decisions, the emphasis for many industries has shifted towards digital adoption to ensure sustainability, and the food supply chain is no exception. However, a substantial gap exists in assessing the barriers to a digitised food supply chain enabled by Industry 5.0 technologies. This study strives to bridge the gap by identifying and assessing the barriers to improved traceability.Design/methodology/approach: For this study, a mixed method approach was used encompassing both qualitative and quantitative techniques, including an online survey, exploratory factor analysis (EFA), and the fuzzy evidential reasoning approach (FERA). The literature survey and expert opinion first yielded a list of 18 barriers, which were subsequently examined using EFA. As a result, four barriers were removed. The remaining 14 barriers were then assessed using FERA from the perspectives of the Technology, Organisation and Environment (TOE) framework. Further, a sensitivity analysis was performed to test the model’s reliability.Findings: The present study resulted in the prioritisation of barriers from the TOE perspective. According to the findings, the top three barriers that impede the traceability of Industry 5.0-enabled digital food supply chains are Limited Digital and Physical Infrastructure, Inadequate Capital Investment, and the Intricate Supply Chain Framework.Research limitations/implications: The findings from this research will prove valuable for decision-makers, practitioners and policymakers in developing methods for improving traceability within the digital food supply chain. Concerned stakeholders may use the findings to identify and take immediate action for better decision-making.Originality/value: This study’s originality lies in its position as one of the first to identify and examine the challenges to better traceability in an Industry 5.0-enabled digital food supply chain. It also adds value by broadening the TOE framework’s scope in the Industry 5.0-enabled digital food supply chain context.

The emergence of novel innovations has disrupted multiple service sectors, and healthcare is one such sector that has seen significant changes since the inception of Internet. The incorporation of information communication and technology (ICT) in the healthcare sector has been introduced previously; however, the recent COVID-19 pandemic has exponentially accelerated the use of ICT in the healthcare sector and the demand for contactless health services. The use of technology for online consultation, robot-assisted surgeries, training, and education are some of the common use cases of tech-driven healthcare. Metaverse, the latest innovation that is the amalgam of multiple technologies, like artificial intelligence, augmented reality, virtual reality, and robotics, holds massive potential to deliver high-quality healthcare services (HS) to the masses, eliminate bottlenecks between healthcare providers and patients, and eliminate the need of in-person interaction for availing HS. This article aims to identify the factors that drive the adoption of metaverse in the healthcare industry. Following a mixed-method approach, the article combines secondary academic literature data with primary data from domain experts. A total of 13 enablers are identified for adopting metaverse in the healthcare domain. Subsequently, a hierarchical model reflecting upon the relationship among these factors based on their significance is developed using grey-ordinal priority approach and modified total interpretive structural modeling methodology. The proposed hierarchical model provides valuable insights into these factors’ dependencies and relative importance which could empower healthcare organizations and policymakers in making informed decisions and strategic planning for an effective and efficient healthcare system.

Purpose: Global trade depends on more complex, prolonged and larger port systems, where port logistics is a backbone for such operations. Ports are responsible for transferring more than 80 percent of the global trade. Port logistics are prone to being risk-oriented. The study proposes a model to study various port logistics barriers and their associated risks for emerging economies in the Industry 4.0 era.Design/methodology/approach: The study develops a framework by integrating the fuzzy set theory, the evidential reasoning approach and the expected utility theorem for identifying the severity value of port logistics barriers under the Industry 4.0 era for emerging economies and prioritize them based on various perspectives. The study identifies multiple risks associated with the barriers, and intensity-based categorization of the risks is performed for risk profiling.Findings: The study reveals that poor infrastructure, nonsupportive policy ecosystem, and lack of research and development are the top barriers that need immediate attention. A new approach has been proposed that changes the importance of perspectives, and 192 analytical experiments were done to study the changing behavior of barriers. The study also presents various types of risks associated with the selected barriers.Research limitations/implications: In future studies, other barriers can be discovered and studied to develop such models. To cover the entire spectrum of possibilities, belief degrees of the barriers could be used to study the barriers instead of changing the weights.Practical implications: This study presents a quantification model to prioritize the barriers based on environmental, economic and operational perspectives. Further, the model helps create scenarios for decision-makers to improve port logistics performance and achieve sustainability. The study identifies various risks associated with port logistics barriers and allows decision-makers to take proactive actions.Originality/value: This study contributes significantly to the literature on port logistics by developing a framework for determining the severity of the barriers in the Industry 4.0 era for emerging economies. Further, the study pinpoints various risks associated with port logistics, and risk profiling is carried out.