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To investigate how museums will change after the coronavirus disease 2019 (COVID-19) pandemic, and to seek opinions on how well they can secure sustainable competitiveness, this study conducted 15 in-depth interviews using snowball sampling. The interviewees consisted of: an artists’ group, a museum-related group, and a users’ group. Our findings revealed that museums are working hard to gain competitiveness in the face of COVID-19, for which they changed their existing business models to a great extent. One of the most significant changes they introduced, was considering their users as internal, rather than external, stakeholders. For promoting museum products, encouraging users to participate makes them strong supporters who are more active across online platforms and engage and motivate new users, thereby configuring the network effects. The study concludes that this innovative trend will contribute to museums’ sustainable competitiveness during the pandemic as well as in the post-pandemic era.
Byungjin Choi; Junic Kim. Changes and Challenges in Museum Management after the COVID-19 Pandemic. Journal of Open Innovation: Technology, Market, and Complexity 2021, 7, 148 .
AMA StyleByungjin Choi, Junic Kim. Changes and Challenges in Museum Management after the COVID-19 Pandemic. Journal of Open Innovation: Technology, Market, and Complexity. 2021; 7 (2):148.
Chicago/Turabian StyleByungjin Choi; Junic Kim. 2021. "Changes and Challenges in Museum Management after the COVID-19 Pandemic." Journal of Open Innovation: Technology, Market, and Complexity 7, no. 2: 148.
This study investigates what platform quality factors affect the contents of the loyalty of content providers to support the continued expansion and sustainability of online platforms. It analyses empirically the influence of platform quality on the satisfaction with and loyalty to the service as well as on the platform's ability to secure content providers from a survey of 222 platform users. It confirms five significant findings for platform quality and user loyalty. First, all five factors of SERVQUAL have meaningful effects on platform user satisfaction. Second, factors affecting service quality differ by gender. Third, while male users regard platform technology as most critical, female users are more concerned about platform events and interests. Fourth, female users care more about customer responses than male users do; however, the user interface is the most critical aspect for both genders. Finally, platform quality has a significant impact on satisfaction and loyalty among content providers. It identifies the importance of platform service quality as a factor to increase user (content providers) loyalty on the platform. And it also investigates differences according to user gender by subdividing platform service users and indicates how service quality effects can change according to user characteristics.
Junic Kim. Platform quality factors influencing content providers’ loyalty. Journal of Retailing and Consumer Services 2021, 60, 102510 .
AMA StyleJunic Kim. Platform quality factors influencing content providers’ loyalty. Journal of Retailing and Consumer Services. 2021; 60 ():102510.
Chicago/Turabian StyleJunic Kim. 2021. "Platform quality factors influencing content providers’ loyalty." Journal of Retailing and Consumer Services 60, no. : 102510.
The COVID-19 pandemic poses unprecedented challenges for governments and societies around the world and represents a global crisis of hitherto unexperienced proportions. Our research seeks to analyse disaster management systems from a national perspective by examining the Korean management of the COVID-19 crisis according to a four-phase epidemiological disaster management system. Utilising a meta-study, official documents, reports and interviews, we explore the role of the control tower mechanism related to the life-cycle of disaster management, and Korea’s sustainable containment strategy. This study begins with a discussion of the crisis and disaster management literature and provides specific information related to the Korean government’s response to COVID-19. It continues by detailing specific strategies such as wide-spread testing, tracking, treatment and quarantine that have enabled Korea to prevent wide-spread community transmission. The study concludes emphasising the relevance of systematic national disaster management, providing insight into methods for containment in Korea – a system commended by the WHO. Implications include the extension and the efficient application of disaster management theory by empirical application and integration of concepts.
Junic Kim; Kelly Ashihara. National Disaster Management System: COVID-19 Case in Korea. International Journal of Environmental Research and Public Health 2020, 17, 6691 .
AMA StyleJunic Kim, Kelly Ashihara. National Disaster Management System: COVID-19 Case in Korea. International Journal of Environmental Research and Public Health. 2020; 17 (18):6691.
Chicago/Turabian StyleJunic Kim; Kelly Ashihara. 2020. "National Disaster Management System: COVID-19 Case in Korea." International Journal of Environmental Research and Public Health 17, no. 18: 6691.
As the platform business becomes more important, it is crucial to make adequate decisions and choices for strategies, considering influence factors in relation to the platform for each growth model. This study researched how to build a platform business in the IT industry from the perspective of a dynamic approach to understand how the platform growth model successfully enables business entities to enter the market and to continue expansion. Through 21 case studies, this research formulated the four stages of platform growth model: entry, growth, expansion and maturity, providing a conceptual framework to build a platform growth model ecosystem.
Junic Kim; Jaewook Yoo. Platform Growth Model: The Four Stages of Growth Model. Sustainability 2019, 11, 5562 .
AMA StyleJunic Kim, Jaewook Yoo. Platform Growth Model: The Four Stages of Growth Model. Sustainability. 2019; 11 (20):5562.
Chicago/Turabian StyleJunic Kim; Jaewook Yoo. 2019. "Platform Growth Model: The Four Stages of Growth Model." Sustainability 11, no. 20: 5562.
The platform business model is widely used because it is capable of various open innovation deliverables. However, it has a high probability of failure, caused by a variety of value streams that follow the two-sided market theory (each side has a distinct group of users). Therefore, extensive research on value streams and the attributes of platform business is essential to reduce platform business failure and ensure sustainable growth. By analyzing 21 case studies and conducting 30 in-depth interviews, this study proposes three types of Internet platform business strategies which can serve as a frame of reference to examine the impact of different value streams and open innovation on platform businesses. This study highlights a typology that sheds light on the heterogeneous meaning that corporates associated with creating new platform businesses adhere to and seeks to improve understanding of fundamental differences in platform business creation processes.
Junic Kim; Jihong Min. Supplier, Tailor, and Facilitator: Typology of Platform Business Models. Journal of Open Innovation: Technology, Market, and Complexity 2019, 5, 57 .
AMA StyleJunic Kim, Jihong Min. Supplier, Tailor, and Facilitator: Typology of Platform Business Models. Journal of Open Innovation: Technology, Market, and Complexity. 2019; 5 (3):57.
Chicago/Turabian StyleJunic Kim; Jihong Min. 2019. "Supplier, Tailor, and Facilitator: Typology of Platform Business Models." Journal of Open Innovation: Technology, Market, and Complexity 5, no. 3: 57.
The purpose of this study is to explore the relationships between three intangible resources and the innovation performance of Chinese high-tech firms, and the moderating effect of internationalization on these relationships. We implement a hierarchical multiple regression analysis using data for 274 Chinese high-tech firms. The results show that all three intangible resources, measured by top management team diversity, research and development intensity, and government subsidies, positively influence Chinese high-tech firm innovation performance. We find the relationships between these intangible resources and the innovation performance of Chinese high-tech firms are significantly positively moderated by internationalization. These findings have important implications, as follows. First, they provide evidence of the strategic value of intangible resources and their effects on innovation performance. Second, our results show that increasing internationalization alone does not guarantee performance improvement. Firms should consider their internal and external environments and the complex relationships among factors when they make decisions about internationalization investments. Prior research does not provide an explanation for how internationalization affects performance, because it primarily focuses on the direct relationship between internationalization and performance. This study overcomes this limitation by examining the indirect effect of internationalization on performance.
Yuhan Liu; Junic Kim; Jaewook Yoo. Intangible Resources and Internationalization for the Innovation Performance of Chinese High-Tech Firms. Journal of Open Innovation: Technology, Market, and Complexity 2019, 5, 52 .
AMA StyleYuhan Liu, Junic Kim, Jaewook Yoo. Intangible Resources and Internationalization for the Innovation Performance of Chinese High-Tech Firms. Journal of Open Innovation: Technology, Market, and Complexity. 2019; 5 (3):52.
Chicago/Turabian StyleYuhan Liu; Junic Kim; Jaewook Yoo. 2019. "Intangible Resources and Internationalization for the Innovation Performance of Chinese High-Tech Firms." Journal of Open Innovation: Technology, Market, and Complexity 5, no. 3: 52.
This study aims to examine the relationship between top managers’ entrepreneurial orientation and firms’ research and development (R&D) investment and the moderating effects of environmental uncertainty on this relationship. Using a sample of 337 Korean technology firms, we implemented a multiple regression analysis with R&D intensity as a dependent variable, top managers’ entrepreneurial orientation as an independent variable, and environmental uncertainty as a moderating variable. The findings reveal that the entrepreneurial orientation of top managers has significant and positive relationships with firms’ strategic decisions regarding R&D investment. This implies that the tendencies and characteristics of top managers significantly influence firms’ innovation efforts, especially during an economic recession. Furthermore, environmental munificence intensifies the entrepreneurial orientation and R&D investment relationship, while environmental dynamism has a negative moderating effect. On the other hand, environmental hostility does not have any impact on this relationship. The moderating effects of environmental uncertainty imply that firms should carefully consider environmental dynamism and munificence to intensify the positive effect of top managers’ entrepreneurial orientation on firms’ innovation efforts.
Jaewook Yoo; Junic Kim. The Effects of Entrepreneurial Orientation and Environmental Uncertainty on Korean Technology Firms’ R&D Investment. Journal of Open Innovation: Technology, Market, and Complexity 2019, 5, 29 .
AMA StyleJaewook Yoo, Junic Kim. The Effects of Entrepreneurial Orientation and Environmental Uncertainty on Korean Technology Firms’ R&D Investment. Journal of Open Innovation: Technology, Market, and Complexity. 2019; 5 (2):29.
Chicago/Turabian StyleJaewook Yoo; Junic Kim. 2019. "The Effects of Entrepreneurial Orientation and Environmental Uncertainty on Korean Technology Firms’ R&D Investment." Journal of Open Innovation: Technology, Market, and Complexity 5, no. 2: 29.
Science and Technology policy is regarded as an essential factor for future growth in the EU, and Horizon 2020 is the world’s most extensive research and innovation programme created by the European Union to support and encourage research in the European Research Area (ERA). The purpose of this study is to analyse and evaluate the changes to the EU’s science and technology policies from Framework Programme to Horizon 2020 and to provide vital information to research organisations and academia to conceive and conduct future research on international cooperation with the EU. Through a policy analysis, this study summarised the four science and technology policy implications: (1) building ecosystems through mutual complementation among industries, (2) solving social problems through science and technology, (3) strengthening SMEs’ participation, and (4) sharing knowledge and strengthening collaboration with non-EU countries.
Junic Kim; Jaewook Yoo. Science and Technology Policy Research in the EU: From Framework Programme to HORIZON 2020. Social Sciences 2019, 8, 153 .
AMA StyleJunic Kim, Jaewook Yoo. Science and Technology Policy Research in the EU: From Framework Programme to HORIZON 2020. Social Sciences. 2019; 8 (5):153.
Chicago/Turabian StyleJunic Kim; Jaewook Yoo. 2019. "Science and Technology Policy Research in the EU: From Framework Programme to HORIZON 2020." Social Sciences 8, no. 5: 153.
This research examines social media users’ value-creation processes and the drivers of a start-up company’s successful social media strategy. This research primarily aims to understand start-ups’ effective utilization of social media and value co-creation processes. Although utilizing social media has become key for many organizations, start-ups and small businesses often suffer from a lack of understanding and knowledge of the utilization of social media tools. Therefore, this article uses a case study on the relationship between a social media platform and users’ value co-creation to offer a conceptual framework for start-ups to consider in utilizing social media. Our research reveals that four core drivers of social media success include experience, satisfaction, expression, and sharing ability. Each of these drivers in turn contains conditions for understanding users’ value-creation process and the creation of drivers for successful social media strategies. The research contributes to literature by providing a detailed review of users’ value co-creation as a part of a start-up’s successful social media strategy.
Junic Kim; Hwanho Choi. VALUE CO-CREATION THROUGH SOCIAL MEDIA: A CASE STUDY OF A START-UP COMPANY. Journal of Business Economics and Management 2019, 20, 1 -19.
AMA StyleJunic Kim, Hwanho Choi. VALUE CO-CREATION THROUGH SOCIAL MEDIA: A CASE STUDY OF A START-UP COMPANY. Journal of Business Economics and Management. 2019; 20 (1):1-19.
Chicago/Turabian StyleJunic Kim; Hwanho Choi. 2019. "VALUE CO-CREATION THROUGH SOCIAL MEDIA: A CASE STUDY OF A START-UP COMPANY." Journal of Business Economics and Management 20, no. 1: 1-19.
This article examines technology exchange mechanisms in technological platform partnerships between software and hardware firms. Such firms form complementary partnerships to develop innovative technological products in the mobile telephony sector. Data were collected from 110 high-tech firms which have formed technological platform partnerships, and analyzed data, by using partial least squares structural equation modeling. The results show that a focal firm’s technological complexity and technological adaptation to its partner’s platform increase its dependence on a partner, which in turn positively affects value co-creation in such partnerships. Complementary technological collaboration through adaptation-dependence between technological partners helps resolve knowledge accessibility and technological integration for value co-creation and innovation between heterogeneous partners from different high-tech industries. This study provides a clue as to how technological partners co-create value in the high-tech industry.
Yong Kyu Lew; Junic Kim; Zaheer Khan. Technological adaptation to a platform and dependence: value co-creation through partnerships. Asian Journal of Technology Innovation 2019, 27, 71 -89.
AMA StyleYong Kyu Lew, Junic Kim, Zaheer Khan. Technological adaptation to a platform and dependence: value co-creation through partnerships. Asian Journal of Technology Innovation. 2019; 27 (1):71-89.
Chicago/Turabian StyleYong Kyu Lew; Junic Kim; Zaheer Khan. 2019. "Technological adaptation to a platform and dependence: value co-creation through partnerships." Asian Journal of Technology Innovation 27, no. 1: 71-89.
This study examines the factors influencing the choices of Internet platform services by applying the technology acceptance model. For this purpose, the analysis is conducted with 222 people who use different types of Internet platforms by utilizing structural equation modeling. The results show that perceived usefulness had positive effects on the intention to use, perceived ease of use, diversity, and security risks affected by the perceived usefulness, and the indirect influences on the intention to use. In addition, satisfaction (in relation to service quality) was found to affect both perceived ease of use and perceived usefulness. This research is significant because it will make it possible to predict users’ perceptions of Internet platforms, which is important for establishing relevant strategies.
Junic Kim. Platform Adoption Factors in the Internet Industry. Sustainability 2018, 10, 3185 .
AMA StyleJunic Kim. Platform Adoption Factors in the Internet Industry. Sustainability. 2018; 10 (9):3185.
Chicago/Turabian StyleJunic Kim. 2018. "Platform Adoption Factors in the Internet Industry." Sustainability 10, no. 9: 3185.
Purpose How can a digital platform provider successfully secure users in its early stage to build an ecosystem? The purpose of this paper is to explore this issue through a case study on the deployment of the digital platform service RecordFarm and identifies the reasons behind its successful market access, overcoming the chronic chicken-egg problem in a two-sided market. Design/methodology/approach The study empirically analyses the core user groups’ diffusion and usage rates by using a susceptible-infectious-recovery model of an epidemic based on a user survey and extensive archival data from the RecordFarm database. Findings The study identifies two important early stage characteristics for a business platform to be successful: the core users’ activities on the platform are a critical element for the network’s expansion and usage, and user relationships are more important than user contents on the digital platform. Originality/value This study confirms that organic interactions through active behaviours, such as visit frequency, uploading contents, and comment activities, are core elements for a successful digital platform to settle in the market early in the face of the difficulties of a two-sided market.
Junic Kim. Market entry strategy for a digital platform provider. Baltic Journal of Management 2018, 13, 390 -406.
AMA StyleJunic Kim. Market entry strategy for a digital platform provider. Baltic Journal of Management. 2018; 13 (3):390-406.
Chicago/Turabian StyleJunic Kim. 2018. "Market entry strategy for a digital platform provider." Baltic Journal of Management 13, no. 3: 390-406.
MyungHo Lee; Minhwa Lee; Junic Kim. A Dynamic Approach to the Start-Up Business Ecosystem: A Cross-Comparison of Korea, China, and Japan. Asian Academy of Management Journal 2017, 22, 157 -184.
AMA StyleMyungHo Lee, Minhwa Lee, Junic Kim. A Dynamic Approach to the Start-Up Business Ecosystem: A Cross-Comparison of Korea, China, and Japan. Asian Academy of Management Journal. 2017; 22 (2):157-184.
Chicago/Turabian StyleMyungHo Lee; Minhwa Lee; Junic Kim. 2017. "A Dynamic Approach to the Start-Up Business Ecosystem: A Cross-Comparison of Korea, China, and Japan." Asian Academy of Management Journal 22, no. 2: 157-184.
A platform is a two-sided market. It is an environment established to allow multiple groups such as suppliers and consumers to exchange their views for fair transactions. Platforms evolve through the connection and interaction of participants, and act as ecosystems of coexistence that can provide values and benefits to all participants. Care must be taken in building such a business ecosystem to successfully stabilize the platform model. This research indicates how a business ecosystem can be constructed by analysing quality management and revenue structures – core elements in any platform business model with a distinct group of users on either side. Through 12 case studies using 30 in-depth interviews and 2 focus group interviews, this research suggests the conceptual framework, ‘12 different types of quality management and revenue structure strategies’. These will serve as the conceptual framework from which to build platform business model ecosystems.
Junic Kim. The platform business model and business ecosystem: quality management and revenue structures. European Planning Studies 2016, 24, 2113 -2132.
AMA StyleJunic Kim. The platform business model and business ecosystem: quality management and revenue structures. European Planning Studies. 2016; 24 (12):2113-2132.
Chicago/Turabian StyleJunic Kim. 2016. "The platform business model and business ecosystem: quality management and revenue structures." European Planning Studies 24, no. 12: 2113-2132.