In the dynamic landscape of modern education, the search for improved pedagogical methods, enriched learning experiences, and empowered educators remains a perpetual pursuit. In recent years, a remarkable technological innovation has asserted its dominance in education: Knowledge Graphs (KGs). These structured representations of knowledge are increasingly proving to be indispensable tools, fostering advancements driven by the growing recognition of their essential role in enriching personalised learning, curriculum design, concept mapping, and educational content recommendation systems. In this paper, a systematic literature review (SLR) has been conducted to comprehensively examine KG construction methodologies and their applications across five key domains in education. In each examined study, we highlight the specific KG functionalities, knowledge extraction techniques, knowledge base characteristics, resource requirements, evaluation criteria, and limitations. This paper distinguishes itself by offering a broad overview of KGs in education, analyzing state-of-the-art methodologies, and identifying research gaps and limitations, paving the way for future advancements.

Waste management is one of the many major challenges faced by all urban cities around the world. With the increase in population, the current mechanisms for waste collection and disposal are under strain. The waste management problem is a global challenge that requires a collaborative effort from different stakeholders. Moreover, there is a need to develop technology-based solutions besides engaging the communities and establishing novel policies. While there are several challenges in waste management, the collection of waste using the current infrastructure is among the top challenges. Waste management suffers from issues such as a limited number of collection trucks, different types of household and industrial waste, and a low number of dumping points. The focus of this paper is on utilizing the available waste collection transportation capacity to efficiently dispose of the waste in a time-efficient manner while maximizing toxic waste disposal. A novel knapsack-based technique is proposed that fills the collection trucks with waste bins from different geographic locations by taking into account the amount of waste and toxicity in the bins using IoT sensors. Using the Knapsack technique, the collection trucks are loaded with waste bins up to their carrying capacity while maximizing their toxicity. The proposed model was implemented in MATLAB, and detailed simulation results show that the proposed technique outperforms other waste collection approaches. In particular, the amount of high-priority toxic waste collection was improved up to 47% using the proposed technique. Furthermore, the number of waste collection visits is reduced in the proposed scheme as compared to the conventional method, resulting in the recovery of the equipment cost in less than a year.

The rise of online social networks has revolutionized the way businesses and consumers interact, creating new opportunities for customer word-of-mouth (WoM) and brand advocacy. Understanding and managing customer advocacy in the online realm has become crucial for businesses aiming to cultivate a positive brand image and engage with their target audience effectively. In this study, we propose a framework that leverages the pre-trained XLNet- (bi-directional long-short term memory) BiLSTM- conditional random field (CRF) architecture to construct a Knowledge Graph (KG) for social customer advocacy in online customer engagement (CE). The XLNet-BiLSTM-CRF model combines the strengths of XLNet, a powerful language representation model, with BiLSTM-CRF, a sequence labeling model commonly used in natural language processing tasks. This architecture effectively captures contextual information and sequential dependencies in CE data. The XLNet-BiLSTM-CRF model is evaluated against several baseline architectures, including variations of BERT integrated with other models, to compare their performance in identifying brand advocates and capturing CE dynamics. Additionally, an ablation study is conducted to analyze the contributions of different components in the model. The evaluation metrics, including accuracy, precision, recall, and F1 score, demonstrate that the XLNet-BiLSTM-CRF model outperforms the baseline architectures, indicating its superior ability to accurately identify brand advocates and label customer advocacy entities. The findings highlight the significance of leveraging pre-trained contextual embeddings, sequential modeling, and sequence labeling techniques in constructing effective models for constructing a KG for customer advocacy in online engagement. The proposed framework contributes to the understanding and management of customer advocacy by facilitating meaningful customer-brand interactions and fostering brand loyalty.

Internet and communication technologies have been growing at a rapid pace, enabling data sharing and many other applications. Online trading and e-commerce are important applications that provide ease of business as well as flexibility for buyers. In this paper, we provide an overview of social commerce (s-commerce) in the context of Saudi Arabia. This paper explains s-commerce, the background of Saudi Arabia, and its digital economy vision. This paper also highlights the importance of social media and networking, as well as novel web technologies for s-commerce. We also highlight the research gap in the analysis of s-commerce potential in the Saudi market. This paper conducts a detailed analysis of s-commerce in Saudi Arabia based on a sequential explanatory research design with a quantitative and qualitative phase. The quantitative phase involves a survey based on 504 responses. The qualitative phase involves interview questions of 25 participants. Based on this study, seven themes (each with two or more factors) to enhance s-commerce in Saudi Arabia were identified. Finally, future opportunities and challenges are also discussed in detail.