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In this opinion paper, I argue that the Covid-19 pandemic, as tragic and disastrous as it undoubtedly is, has also given us a rare opportunity to deeply examine the research and practice of information management in particular and information systems in general. To cope with the pandemic, we have retreated to the digital world and drastically changed the way we work. Yet these very practices can well shape the way we work in the post-pandemic world. Moreover, the pandemic is also a sharp lens through which we can study deep-rooted theoretical issues that otherwise would not have surfaced, or at least remained in the background. My call to the research community is to seize this rare opportunity.
Maung Kyaw Sein. The serendipitous impact of COVID-19 pandemic: A rare opportunity for research and practice. International Journal of Information Management 2020, 55, 102164 .
AMA StyleMaung Kyaw Sein. The serendipitous impact of COVID-19 pandemic: A rare opportunity for research and practice. International Journal of Information Management. 2020; 55 ():102164.
Chicago/Turabian StyleMaung Kyaw Sein. 2020. "The serendipitous impact of COVID-19 pandemic: A rare opportunity for research and practice." International Journal of Information Management 55, no. : 102164.
Kendall, L., Chaudhuri, B., & Bhalla, A. (2020). Understanding technology as situated practice: everyday use of voice user interfaces among diverse groups of urban users in India. Information Systems Frontiers, 22(3). https://doi.org/10.1007/s10796-020-10015-6. Kloker, S. (2020). Non-addictive information systems. Information Systems Frontiers, 22(3). https://doi.org/10.1007/s10796-020-10011-w. Lee, K. (2020). Hey Alexa ! A magic spell of social glue?: Sharing a smart voice assistant speaker and its impact on users ’ perception of group harmony. Information Systems Frontiers, 22(3). https://doi.org/10.1007/s10796-019-09975-1. Pal, A., De, R., & Herath, T. (2020). The role of mobile payment technology in sustainable and human-centric development: evidence from the post-demonetization period in India. Information Systems Frontiers, 22(3). https://doi.org/10.1007/s10796-020-09982-7. Parthiban, R., & Qureshi, I., Bandyopadhyay, S., Bhatt, B., & Jaikumar, S. (2020). Leveraging ICT to overcome complementary institutional voids: insights from institutional work by a social enterprise to help marginalized. Information Systems Frontiers, 22(3). https://doi.org/10.1007/s10796-020-09991-6. Porra, J., Lacity, M., Parks, M. S., Elliot, G., & Anne, M. (2020). “ Can computer based human-likeness endanger humanness ? ” – A philosophical and ethical perspective on digital assistants expressing feelings they can’t have. Information Systems Frontiers, 22(3). https://doi.org/10.1007/s10796-019-09969-z. Avgerou, C., Masiero, S., & Poulymenakou, A. (2019). Trusting e-voting amid experiences of electoral malpractice: The case of Indian elections. Journal of Information Technology, 34(3), 263–289. https://doi.org/10.1177/0268396218816199. Boyd, R., & Richerson, P. J. (1996). Why Culture is Common, but Cultural Evolution is Rare. Proceedings of the British Academy, 88, 77–93. Henrich, J. (2015). The secret of our success: How culture is driving human evolution, domesticating our species, and making us smarter. Princeton University Press. Kim, J., Baskerville, R. L., & Ding, Y. (2020). Breaking the privacy kill chain : Protecting individual and group privacy online. Information Systems Frontiers, 22, 171–185. Oh, O., Agrawal, M., & Rao, H. R. (2013). Community intelligence and social media services: A rumor theoretic analysis of tweets during social crises. MIS Quartely, 37(2), 407–426. Pethig, F., & Kroenung, J. (2019). Specialized information Systems for the Digitally Disadvantaged. Journal of the Association for Information Systems, 20(10), 1412–1446. https://doi.org/10.17705/1jais.00573. Shipton, C., & Nielsen, M. (2015). Before cumulative culture: The evolutionary origins of Overimitation and shared intentionality. Human Nature, 26, 331–345. https://doi.org/10.1007/s12110-015-9233-8. Tomasello, M. (1999). The human adaptation for culture. Annual Review of Anthropology, 28, 509–529. Zuboff, S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. New York: Public Affairs. Download references We express our appreciation to the reviewers of this special issue who devoted time and effort to help us ensure the quality and relevance of the papers included in the special issue. ~ Priya, Saji, Maung and Ravindra The names of the reviewers for this special issue are presented below in alphabetical order. Ajith Kumar, XLRI Xavier School of Management, India Aldijana Bunjak, University of Saint Gallen, Switzerland Aleš Popovič, Univerza v Ljubljani, Slovenia Amit Mitra, University of the West of England Bristol, UK Aparna Krishna, Indian Institute of Management Bangalore, India Cheuk Hang Au, University of Sydney, Australia Ganesh MP, Indian Institute of Technology Hyderabad, India Gaurav Dixit, Indian Institute of Technology Roorkee, India Gaurav Gupta, Neoma Business School, France Guru Prabhakar, University of the West of England Bristol, UK Israr Qureshi, Australian National University, Australia Jaana Porra, University of Houston, TX, USA Kiljae Lee, Embry-Riddle Aeronautical University, FL, USA Kyung Young Lee, Dalhousie University, Canada Mahesh Balan U, Indian Institute of Technology Madras, India Matej Černe, Univerza v Ljubljani, Slovenia Nora Fteimi, Universitat Passau, Germany Prakash Attili, Indian Institute of Technology Madras, India Prakash L, Indian Institute of Technology Madras, India Rishikesan Parthiban, Indian Institute of Management Calcutta, India Saravana Jaikumar, Indian Institute of Management Calcutta, India Simon Kloker, Karlsruher Institut fur Technologie, Germany Srujana Pinjala, Indian Institute of Management Calcutta, India Sumeet Gupta, Indian Institute of Management Raipur, India Surya Karunagaran, Indian Institute of Technology Madras Tahir Nisar, University of Southampton, UK Utpal Kumar Bhattacharya, Indian Institute of Management Indore, India Venkataraghavan Krishnaswamy, Indian Institute of Management Kashipur, India Vigneswara Ilavarasan, Indian Institute of Technology Delhi, India Vijayan Sugumaran, Oakland University, USA Vimal Kumar M, Indian Institute of Management Tiruchirappalli Correspondence to Priya Seetharaman. Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Reprints and Permissions Seetharaman, P., Mathew, S.K., Sein, M.K. et al. Being (more) Human in a Digitized World. Inf Syst Front (2020). https://doi.org/10.1007/s10796-020-10020-9 Download citation Published: 22 May 2020 DOI: https://doi.org/10.1007/s10796-020-10020-9
Priya Seetharaman; Saji K. Mathew; Maung K. Sein; Ravindra Babu Tallamraju. Being (more) Human in a Digitized World. Information Systems Frontiers 2020, 22, 529 -532.
AMA StylePriya Seetharaman, Saji K. Mathew, Maung K. Sein, Ravindra Babu Tallamraju. Being (more) Human in a Digitized World. Information Systems Frontiers. 2020; 22 (3):529-532.
Chicago/Turabian StylePriya Seetharaman; Saji K. Mathew; Maung K. Sein; Ravindra Babu Tallamraju. 2020. "Being (more) Human in a Digitized World." Information Systems Frontiers 22, no. 3: 529-532.
Maung Kyaw Sein. Information and Communication Technology for Development (ICT4D). The Information Society 2019, 35, 107 -108.
AMA StyleMaung Kyaw Sein. Information and Communication Technology for Development (ICT4D). The Information Society. 2019; 35 (2):107-108.
Chicago/Turabian StyleMaung Kyaw Sein. 2019. "Information and Communication Technology for Development (ICT4D)." The Information Society 35, no. 2: 107-108.
Information and Communication Technology (ICT) can play a crucial role in meeting multifaceted developmental challenges such as providing access to quality health care in developing countries. Initiatives such as telemedicine have been vital in bringing health care to marginalized groups in remote areas of such countries. While the implementation and effects of telemedicine projects have been studied in the literature, the actual mechanisms and conditions that facilitate the process have seldom been addressed. In this paper, we present an interpretive case study of a telemedicine project in a remote mountainous region of Nepal. Our findings indicate that it was the action of a group of focal actors who leveraged a supportive social capital that resulted in successfully bringing in quality health care to marginalized groups in these remote villages. Our findings reveal social capital as a facilitating condition through which ICT can play a crucial role in meeting developmental challenges such as quality health care.
Maung Kyaw Sein; Devinder Thapa. Social capital in enabling quality health care: The case of a telemedicine project in Nepal. The Electronic Journal of Information Systems in Developing Countries 2018, 84, e12046 .
AMA StyleMaung Kyaw Sein, Devinder Thapa. Social capital in enabling quality health care: The case of a telemedicine project in Nepal. The Electronic Journal of Information Systems in Developing Countries. 2018; 84 (5):e12046.
Chicago/Turabian StyleMaung Kyaw Sein; Devinder Thapa. 2018. "Social capital in enabling quality health care: The case of a telemedicine project in Nepal." The Electronic Journal of Information Systems in Developing Countries 84, no. 5: e12046.
While many theories have guided research Information and Communication Technologies for Development (ICT4D), we are yet to construct a clear and coherent narrative that would help us answer the question of how ICT fosters development in underdeveloped communities. In this paper, we argue that one of the main reasons for this is that our holistic understanding of ICT4D is seldom grounded in theories to understand the core areas that define the field, namely, ICT, Development, and, ‘4’ which are the transformative processes that link the two. Through a brief literature review, we list theories that have informed ICT4D research in each of these areas. We present examples of theories, namely, Capability Approach, Affordances, and Actor-Network Theory together with Social Capital and illustrate how we have used them in our research. Building on this holistic perspective on theoretical foundation, we propose five agendas for ICT4D research.
Maung K. Sein; Devinder Thapa; Mathias Hatakka; Øystein Sæbø. A holistic perspective on the theoretical foundations for ICT4D research. Information Technology for Development 2017, 25, 7 -25.
AMA StyleMaung K. Sein, Devinder Thapa, Mathias Hatakka, Øystein Sæbø. A holistic perspective on the theoretical foundations for ICT4D research. Information Technology for Development. 2017; 25 (1):7-25.
Chicago/Turabian StyleMaung K. Sein; Devinder Thapa; Mathias Hatakka; Øystein Sæbø. 2017. "A holistic perspective on the theoretical foundations for ICT4D research." Information Technology for Development 25, no. 1: 7-25.
Devinder Thapa; Maung Kyaw Sein. Building educational capabilities through information technology in developing countries. Proceedings of the 52nd ACM conference on Computers and people research - SIGSIM-CPR '14 2014, 1 .
AMA StyleDevinder Thapa, Maung Kyaw Sein. Building educational capabilities through information technology in developing countries. Proceedings of the 52nd ACM conference on Computers and people research - SIGSIM-CPR '14. 2014; ():1.
Chicago/Turabian StyleDevinder Thapa; Maung Kyaw Sein. 2014. "Building educational capabilities through information technology in developing countries." Proceedings of the 52nd ACM conference on Computers and people research - SIGSIM-CPR '14 , no. : 1.
In this paper, we present Grounded Analytic Research (GAR) as a method to build theory by synthesizing empirical findings from multiple studies that has been conducted by a single researcher. GAR incorporates concepts from grounded theory, analytic research and systematic literature review. The method was applied in a doctoral dissertation work to build the theoretical concept of Demand Sustainability of public Internet access in the context of bridging the digital divide. We describe GAR and compare it with existing theory building methods that are similar to it in epistemology and ontology.
Bjørn Furuholt; Maung Kyaw Sein. Grounded Analytic Research: Building Theory from a Body of Research. Lecture Notes in Control and Information Sciences 2012, 389, 68 -78.
AMA StyleBjørn Furuholt, Maung Kyaw Sein. Grounded Analytic Research: Building Theory from a Body of Research. Lecture Notes in Control and Information Sciences. 2012; 389 ():68-78.
Chicago/Turabian StyleBjørn Furuholt; Maung Kyaw Sein. 2012. "Grounded Analytic Research: Building Theory from a Body of Research." Lecture Notes in Control and Information Sciences 389, no. : 68-78.
While there has been a rapid growth in e-Government initiatives in developing countries, whether it has led to providing effective government services to the citizens has remained a question of concern. Evidence suggests that this objective is far from being met. The main hurdle has been that an overwhelming part of the citizens in these countries do not have the capability to either access government information physically or to use it effectively even when they can access it. In this paper, the conjecture is made that linking citizens to government in developing countries require an intermediary. Based on prior articulations of this concept, this paper develops the entity Intermediary and explicates its role in the government to citizen interaction process12.
Maung K. Sein. The “I” Between G and C: E-Government Intermediaries in Developing Countries. The Electronic Journal of Information Systems in Developing Countries 2011, 48, 1 -14.
AMA StyleMaung K. Sein. The “I” Between G and C: E-Government Intermediaries in Developing Countries. The Electronic Journal of Information Systems in Developing Countries. 2011; 48 (1):1-14.
Chicago/Turabian StyleMaung K. Sein. 2011. "The “I” Between G and C: E-Government Intermediaries in Developing Countries." The Electronic Journal of Information Systems in Developing Countries 48, no. 1: 1-14.
IS research has been criticized for having little influence on practice. One approach to achieving more relevance is to conduct research using appropriate research methods that balance the interests of both researchers and practitioners. This chapter examines the similarities between two methods that address this mandate by adopting a proactive stance to investigating information systems in organizations. These two approaches, action research and design research, both directly intervene in “real-world” domains and effect changes in these domains. We investigate these similarities by examining exemplars of each type of research according to the criteria of the other. Our analysis reveals interesting parallels and similarities between the two suggesting that the two approaches have much to learn from each other. Based on our analysis, we propose ways to facilitate integration of the two approaches that we believe will be useful for both and for IS research in general.
Sandeep Purao; Matti Rossi; Maung K. Sein. On Integrating Action Research and Design Research. Machine Learning Models and Algorithms for Big Data Classification 2010, 179 -194.
AMA StyleSandeep Purao, Matti Rossi, Maung K. Sein. On Integrating Action Research and Design Research. Machine Learning Models and Algorithms for Big Data Classification. 2010; ():179-194.
Chicago/Turabian StyleSandeep Purao; Matti Rossi; Maung K. Sein. 2010. "On Integrating Action Research and Design Research." Machine Learning Models and Algorithms for Big Data Classification , no. : 179-194.
Academic research in applied disciplines such as construction engineering and management (CEM) has the dual mission of simultaneously contributing to the solution of practical problems and creating theoretical and conceptual knowledge. To do so, appropriate research approaches are needed. However, extant literature in the field has paid little attention to this issue and research methods used have been almost entirely either quantitative surveys or case studies. In this paper, action research (AR) is proposed as an answer to this knowledge gap. AR aims at building and testing theory within the context of solving an immediate practical problem in a real setting. The paper describes the underlying philosophy and application procedure of AR and highlights its strengths and weaknesses. Then, the applicability of the method to CEM is illustrated through a case study of improving access to information to support planning and decision making in a construction owner organization through designing and implementing a data warehouse. The findings indicate that AR is a reliable, structured, and rigorous research approach that is very useful for conducting applied research in construction and enabling academia to influence and improve construction industry practices. It can also effectively help to improve collaboration between academic researchers and industry practitioners in research and development projects.
Salman Azhar; Irtishad Ahmad; Maung K. Sein. Action Research as a Proactive Research Method for Construction Engineering and Management. Journal of Construction Engineering and Management 2010, 136, 87 -98.
AMA StyleSalman Azhar, Irtishad Ahmad, Maung K. Sein. Action Research as a Proactive Research Method for Construction Engineering and Management. Journal of Construction Engineering and Management. 2010; 136 (1):87-98.
Chicago/Turabian StyleSalman Azhar; Irtishad Ahmad; Maung K. Sein. 2010. "Action Research as a Proactive Research Method for Construction Engineering and Management." Journal of Construction Engineering and Management 136, no. 1: 87-98.