Prof. Claudia Yohana Arias-Portela was born in Colombia. She received a Master's Degree from Universidad Nacional Autónoma de México (UNAM) and is a PhD candidate in Engineering Sciences from Tecnológico de Monterrey campus, Mexico City. Since July 2018, she has worked as a full-time professor, researcher and head of the Operations Management department at Engineering Faculty, Panamericana University, Mexico. Previously, she worked at Tecnológico de Monterrey campus Mexico City and Iberoamericana University campus, Mexico City, as professor and in Javeriana University as full-time professor, consultant and researcher in the Industrial Engineering Department Bogotá-Colombia. She is the author of a chapter on human factors and safety and papers about supply chain, human factors in engineering and human error. Her research explores human reliability and human error in complex systems.