This study aims to investigate the effects of economic openness and innovations on the environment of ASEAN countries for 1990-2014. We have employed several techniques for empirical analysis. To examine cross-sectional dependence and unit root test, we have used the Pesaran CD test and Pesaran CIPS unit root test. Pedroni and Kao and Westurland cointegration tests have been employed to confirm the cointegration among the variables. For estimations of long-run relationship, we have utilized DOLS and FMOLS techniques. Moreover, to determine the causality directions, we have employed Dumitrescu-Hurlin causality test. The results of the study show that energy use and trade openness significantly increase CO2 emissions in ASEAN countries. On the other hand, FDI, GDP and patents markedly depress CO2 emissions. The findings depict that energy use and trade openness harm the environment by escalating CO2 emissions while FDI, GDP and patents improve the environment by depressing CO2 emissions. Therefore, policy-makers should encourage investment in renewable energy sources and boost green trade openness in ASEAN countries.

The purpose of this research is to explore the impact of service quality, customer trust, and cultural disparities on customer satisfaction within the banking sector. Additionally, the study examined the mediating effect of customer satisfaction and the moderating effect of financial technology. Data for this investigation were gathered from customers utilizing services offered by public banks in Pakistan and China. The analysis was conducted using the Smart-PLS software, with 281 samples from Pakistan and 312 samples from China being included in the study. Results show that service quality, customer trust, and cultural differences positively affect customer satisfaction in the context of Pakistan and China. Results also reveal that service quality and customer trust have a positive effect on customer retention behavior in China, but customer trust has an insignificant impact on customer retention behavior in Pakistan. Analysis specifies that customer satisfaction positively mediated the relationship between service quality, customer trust, cultural differences, and customer retention behavior in Pakistan and China. More importantly, financial technology moderated the relationship between customer satisfaction and customer retention behavior, but it was insignificant in the context of China and Pakistan. The study seeks to provide significant insights for strategic decision-making and improve customer relationship management techniques in the dynamic field of financial services by including mediating and moderating elements.