Learning analytics is an emerging field of research, motivated by the wide spectrum of the available educational information that can be analysed to provide a data-driven decision about various learning problems. This study intends to examine the research landscape of learning analytics to deliver a comprehensive understanding of the research activities in this multidisciplinary field, using scientific literature from the Scopus database. An array of state-of-the-art bibliometric indices is deployed on 2811 procured publication datasets: publication counts, citation counts, co-authorship patterns, citation networks and term co-occurrence. The results indicate that the field of learning analytics appears to have been instantiated around 2011; thus, before this time period no significant research activity can be observed. The temporal evolution indicates that the terms ‘students’, ‘teachers’, ‘higher education institutions’ and ‘learning process’ appear to be the major components of the field. More recent trends in the field are the tools that tap into Big Data analytics and data mining techniques for more rational data-driven decision-making services. A future direction research depicts a need to integrate learning analytics research with multidisciplinary smart education and smart library services. The vision towards smart city research requires a meta-level of smart learning analytics value integration and policy-making.

In higher education, predicting the academic performance of students is associated with formulating optimal educational policies that vehemently impact economic and financial development. In online educational platforms, the captured clickstream information of students can be exploited in ascertaining their performance. In the current study, the time-series sequential classification problem of students’ performance prediction is explored by deploying a deep long short-term memory (LSTM) model using the freely accessible Open University Learning Analytics dataset. In the pass/fail classification job, the deployed LSTM model outperformed the state-of-the-art approaches with 93.46% precision and 75.79% recall. Encouragingly, our model superseded the baseline logistic regression and artificial neural networks by 18.48% and 12.31%, respectively, with 95.23% learning accuracy. We demonstrated that the clickstream data generated due to the students’ interaction with the online learning platforms can be evaluated at a week-wise granularity to improve the early prediction of at-risk students. Interestingly, our model can predict pass/fail class with around 90% accuracy within the first 10 weeks of student interaction in a virtual learning environment (VLE). A contribution of our research is an informed approach to advanced higher education decision-making towards sustainable education. It is a bold effort for student-centric policies, promoting the trust and the loyalty of students in courses and programs.

Students’ evaluation of teaching, for instance, through feedback surveys, constitutes an integral mechanism for quality assurance and enhancement of teaching and learning in higher education. These surveys usually comprise both the Likert scale and free-text responses. Since the discrete Likert scale responses are easy to analyze, they feature more prominently in survey analyses. However, the free-text responses often contain richer, detailed, and nuanced information with actionable insights. Mining these insights is more challenging, as it requires a higher degree of processing by human experts, making the process time-consuming and resource intensive. Consequently, the free-text analyses are often restricted in scale, scope, and impact. To address these issues, we propose a novel automated analysis framework for extracting actionable information from free-text responses to open-ended questions in student feedback questionnaires. By leveraging state-of-the-art supervised machine learning techniques and unsupervised clustering methods, we implemented our framework as a case study to analyze a large-scale dataset of 4400 open-ended responses to the National Student Survey (NSS) at a UK university. These analyses then led to the identification, design, implementation, and evaluation of a series of teaching and learning interventions over a two-year period. The highly encouraging results demonstrate our approach’s validity and broad (national and international) application potential—covering tertiary education, commercial training, and apprenticeship programs, etc., where textual feedback is collected to enhance the quality of teaching and learning.

Potential benefits of learning analytics (LA) for improving students’ performance, predicting students’ success, and enhancing teaching and learning practice have increasingly been recognized in higher education. However, the adoption of LA in higher education institutions (HEIs) to date remains sporadic and predominantly small in scale due to several socio-technical challenges. To better understand why HEIs struggle to scale LA adoption, it is needed to untangle adoption challenges and their related factors. This paper presents the findings of a study that sought to investigate the associations of adoption factors with challenges HEIs face in the adoption of LA and how these associations are compared among HEIs at different scopes of adoption. The study was based on a series of semi-structured interviews with senior managers in HEIs. The interview data were thematically analysed to identify the main challenges in LA adoption. The connections between challenges and other factors related to LA adoption were analysed using epistemic network analysis (ENA). From senior managers’ viewpoints, ethical issues of informed consent and resistance culture had the strongest links with challenges of learning analytic adoption in HEI; this was especially true for those institutions that had not adopted LA or who were in the initial phase of adoption (i.e., preparing for or partially implementing LA). By contrast, among HEIs that had fully adopted LA, the main challenges were found to be associated with centralized leadership, gaps in the analytic capabilities, external stakeholders, and evaluations of technology. Based on the results, we discuss implications for LA strategy that can be useful for institutions at various stages of LA adoption, from early stages of interest to the full adoption phase.

Recommender systems use machine-learning techniques to make predictions about resources. The medical field is one where much research is currently being conducted on recommender system utility. In the last few years, the amount of information available online that relates to healthcare has increased tremendously. Patients nowadays are more aware and look for answers to healthcare problems online. This has resulted in a dire need of an effective reliable online system to recommend the physician that is best suited to a particular patient in a limited time. In this article, a hybrid doctor-recommender system is proposed, by combining different recommendation approaches: content base, collaborative and demographic filtering to effectively tackle the issue of doctor recommendation. The proposed system addresses the issue of personalization through analysing patient's interest towards selecting a doctor. It uses a novel adoptive algorithm to construct a doctor's ranking function. Moreover, this ranking function is used to translate patients’ criteria for selecting a doctor into a numerical base rating, which will eventually be used in the recommendation of doctors. The system has been evaluated thoroughly, and result show that recommendations are reasonable and can fulfil patient's demand for reliable doctor's selection effectively.