Traditionally, machine learning algorithms relied on reliable labels from experts to build predictions. More recently however, algorithms have been receiving data from the general population in the form of labeling, annotations, etc. The result is that algorithms are subject to bias that is born from ingesting unchecked information, such as biased samples and biased labels. Furthermore, people and algorithms are increasingly engaged in interactive processes wherein neither the human nor the algorithms receive unbiased data. Algorithms can also make biased predictions, leading to what is now known as algorithmic bias. On the other hand, human’s reaction to the output of machine learning methods with algorithmic bias worsen the situations by making decision based on biased information, which will probably be consumed by algorithms later. Some recent research has focused on the ethical and moral implication of machine learning algorithmic bias on society. However, most research has so far treated algorithmic bias as a static factor, which fails to capture the dynamic and iterative properties of bias. We argue that algorithmic bias interacts with humans in an iterative manner, which has a long-term effect on algorithms’ performance. For this purpose, we present an iterated-learning framework that is inspired from human language evolution to study the interaction between machine learning algorithms and humans. Our goal is to study two sources of bias that interact: the process by which people select information to label (human action); and the process by which an algorithm selects the subset of information to present to people (iterated algorithmic bias mode). We investigate three forms of iterated algorithmic bias (personalization filter, active learning, and random) and how they affect the performance of machine learning algorithms by formulating research questions about the impact of each type of bias. Based on statistical analyses of the results of several controlled experiments, we found that the three different iterated bias modes, as well as initial training data class imbalance and human action, do affect the models learned by machine learning algorithms. We also found that iterated filter bias, which is prominent in personalized user interfaces, can lead to more inequality in estimated relevance and to a limited human ability to discover relevant data. Our findings indicate that the relevance blind spot (items from the testing set whose predicted relevance probability is less than 0.5 and who thus risk being hidden from humans) amounted to 4% of all relevant items when using a content-based filter that predicts relevant items. A similar simulation using a real-life rating data set found that the same filter resulted in a blind spot size of 75% of the relevant testing set.

Multi-criteria ABC classification is a useful model for automatic inventory management and optimization. This model enables a rapid classification of inventory items into three groups, having varying managerial levels. Several methods, based on different criteria and principles, were proposed to build the ABC classes. However, existing ABC classification methods operate as black-box AI processes that only provide assignments of the items to the different ABC classes without providing further managerial explanations. The multi-criteria nature of the inventory classification problem makes the utilization and the interpretation of item classes difficult, without further information. Decision makers usually need additional information regarding important characteristics that were crucial in determining the managerial classes of the items because such information can help managers better understand the inventory groups and make inventory management decisions more transparent. To address this issue, we propose a two-phased explainable approach based on eXplainable Artificial Intelligence (XAI) capabilities. The proposed approach provides both local and global explanations of the built ABC classes at the item and class levels, respectively. Application of the proposed approach in inventory classification of a firm, specialized in retail sales, demonstrated its effectiveness in generating accurate and interpretable ABC classes. Assignments of the items to the different ABC classes were well-explained based on the item’s criteria. The results in this particular application have shown a significant impact of the sales, profit, and customer priority as criteria that had an impact on determining the item classes.