Numerous brands utilize social media to capture consumers’ interests while promoting their sustainability goals. To understand how sustainable fashion brands communicate with their consumers, this study explored the visual and textual information sustainable fashion brands post on social media. Data were collected from sustainable fashion brands’ social media pages, and a total of 1525 images and captions and 140,735 comments were analyzed. By employing color theory and the theory of speech acts, HSV color analysis and the SVM classification model were used to extract information. The results showed that the images and captions posted by all three brands were consistent with their brand identities and sustainability goals. We also found that there were significant differences among the three brands when comparing posts employing expressive and assertive acts with posts using directive and assertive acts. These results indicate that social media users are more likely to leave comments when they read posts containing expressive and directive acts. These findings will allow fashion social media marketers to select appealing images and colors to engage consumers as well as to choose appropriate speech acts to deliver information to achieve their sustainability goals.

Trend forecasting is a challenging and important aspect of the fashion industry. The authors design a novel fashion trend analysis system called “Neo-Fashion,” which provides recommendations to fashion researchers and practitioners about potential fashion trends using computer vision and machine learning. Neo-Fashion includes three modules, a data collection and labeling module, an instance segmentation module and a trend analysis module. Diffusion of innovation theory is used as the main theoretical framework to understand fashion trends. 32,702 catwalk images from 2019 fashion week were collected, and 769 images were labeled as training data. Neo-fashion is able to identify and segment fashion items in the given images, and indicate the fashion trends in colors, styles, clothing combinations, and other fashion attributes. To optimize the system, more data sources can be included to not only reflect trends in even more categories but also aid in understanding the trickle-up or trickle-across process in fashion.

Greenwashing, the phenomenon of companies misleading consumers about their sustainability practices, is prevalent in the fashion industry. This study explores consumer opinions on greenwashing through analysis of social media discourse. Cognitive dissonance theory served as the theoretical framework, explaining how consumers reconcile conflicting information about brands’ sustainability claims. In Study 1, 446 comments on 12 Reddit posts were collected using the search term “fashion greenwashing”. Using the Latent Dirichlet Allocation (LDA) algorithm and manual review, we identified three major themes: the phenomenon of fashion greenwashing, consumer empowerment in sustainable fashion, and skepticism towards fast fashion brands’ marketing strategies. In Study 2, using the search term, “#fashiongreenwashing”, two researchers collected and analyzed 76 Instagram posts with 370 comments. A manual review was employed to extract major themes, and network graphs of caption tags within the same theme were constructed. Three major themes emerged: strategies to combat fashion greenwashing, examples of fashion greenwashing, and advocacy and regulation in sustainable fashion. Findings from Studies 1 and 2 revealed that consumers are increasingly aware of brands’ deceptive practices and advocacy for sustainable practices to resolve this dissonance when they see greenwashing information. This study underscored the need for fashion brands to provide transparent and authentic information.

Nowadays, more fashion companies have started to adopt various sustainability practices and communicate these practices through their annual public CSR reports. In this study, we aim to provide a holistic perspective of fashion companies’ sustainable development and investigate the sustainability practices of global fashion companies. A total of 181 CSR reports from 29 fashion companies were collected. A Dictionary approach text classification method, combined with Latent Dirichlet Allocation (LDA), a computer-assisted topic modeling algorithm, was implemented to detect and summarize the themes and keywords of detailed practices disclosed in CSR reports. The findings identified 12 main sustainability practices themes based on the triple bottom line theory and the moral responsibility of corporate sustainability theory. In general, waste management and human rights are the most frequently mentioned themes. The findings also suggest that global fashion companies adopted different sustainability strategies based on their product categories and competitive advantages.